Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,095 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. Emma was friendly, professional and knowledgeable. From initial enquiry to completing the booking was only 48 hrs with some changes along to way too.”

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Posted 1 year ago

“Excellent service from Dan as usual”

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Posted 1 year ago

“Shirley McCue has helped us find a great holiday. We were not the easiest clients as we had to refuse may ideas simply due to our dates and kennels commitments. We will definitely use Shirley McCue for future holidays.”

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Posted 1 year ago

“Booked with Stacey, excellent response time and booked with lots of info and was helpful with good knowledge.”

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Posted 1 year ago

“Donna Worsnip your a legend!! Late decision to cruise early next year for some winter sun and within 24 hours we had the deposit paid and everything booked at a great price on a cruise with a port day every day. Great service and wonderful communication meant we had a number of options available to us. Confirmation of travel dates and suite availability was immediate and the group offer made it a very palatable cost. WELL DONE ONCE AGAIN DONNA....... YOUR A STAR.”

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Posted 1 year ago

“I had undertaken a price comparison with other TA's & found six star competitive. Their quote was good & after a couple of adjusts we decided to proceed.”

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Posted 1 year ago

“We booked our second cruise this year with Shirley McCue and she is now our go - to cruise consultant. She is very knowledgeable and extremely professional.”

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Posted 1 year ago

“Rebecca was incredibly helpful and patient as we booked our first cruise since the COVID. She gave us options and allowed us time to think through all of the alternatives. Confirmation documentation arrived very quickly. Absolutely no complaints with booking service by Six Star concierge but why on earth can't Six Star rebuild their website - it has been the most user-unfriendly website in the holiday industry for years.”

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Posted 1 year ago

“Donna was very knowledgeable and was able to answer all of our questions relating to our booking.”

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Posted 1 year ago

“Booked our first cruise with Donna who was knowledgeable, efficient and very friendly. Made the whole process straightforward.”

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Posted 1 year ago

“Lovely Erin always gets back to me, sends me information and advises me of offers. I like that Erin always reminds me of reservation dates and helps me sort my flights. Exceptional service with competitive pricing. Would highly recommend.”

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Posted 1 year ago

“I found booking our cruise with Claire a pleasant experience however some 2 weeks after booking for 4 of us I am still waiting for confirmation of the booking with Silversea and my deposit payments.”

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Posted 1 year ago

“After returning from my first cruise I was bitten by the cruise bug and decided to book my next experience. I came across six star cruises website and appreciated the clarity and ease of finding information. I made an enquiry and was promptly called back by an agent who was very helpful. I had a few difficult criteria of bolting on a pre- and post cruise stay and was greatly assisted by Stacey in finding the perfect solution. I am now counting down the days until we depart again…”

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Posted 1 year ago

“Donna was really helpful, efficient and friendly. As cruising newbys she gave us some invaluable advice and lots of useful tips.”

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Posted 1 year ago

“Donna was really helpful, efficient and friendly. As cruising newbys she gave us some invaluable advice and lots of useful tips.”

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Posted 1 year ago

“Helpful, professional, all questions answered promptly. Excellent knowledge of what to expect.”

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Posted 1 year ago

“Very helpful and Laura booked our Cruise “Under the Midnight Sun” with great patience and knowledge. We have been on two cruises with you before and are really looking forward to this one.”

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Posted 1 year ago

“We have just booked our third cruise through Six Star cruises. The last two through Claire Haslehurst who was more than helpful both times.”

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Posted 1 year ago

“Lisa was polite, cheerful and most helpful”

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Posted 1 year ago

“Our concierge Melissa was extremely helpful following a necessary change to our holiday. Nothing was too much bother and alternative arrangements were made with minimal fuss.”

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Posted 1 year ago

Six Star Cruises is rated 4.8 based on 5,095 reviews