Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,095 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A pleasure again to book with Six Star Cruises. Erin is very knowledgeable, practical and informative regarding our trip, including our flight challenges and we have ended up with a product which is really tailored to us. Thank you so much.”

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Posted 1 year ago

“We have found Six Star to provide a variable level of service at best, However, we are now dealing with Shirley McCue, who has provided us with an excellent level of service.”

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Posted 1 year ago

“Friendly, helpful service.”

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Posted 1 year ago

“Amazing. Very helpful with information. Clare Very good at her job. So good with her information. and very nice.”

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Posted 1 year ago

“To date, absolutely no problems!”

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Posted 1 year ago

“Elizabeth was very helpful, attentive and knowledgable. She offered the best advice for our cruise and found the best deal for us with an improvement on the allocated cabin, ensuring we got the best deal before the prices went up...which they did the following day. Thank you Elizabeth.”

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Posted 1 year ago

“Laura couldn’t have been more helpful and she was very knowledgeable about the product. It wasn’t a hard sell but a pleasant experience”

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Posted 1 year ago

“Elizabeth was very professional, and offered a well informed experience, unrushed with no pressure. very helpful, and went out of her way to contact the cruise company for further details.”

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Posted 1 year ago

“excellent service.”

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Posted 1 year ago

“We always speak to Stacey Williams, she is extremely knowledgeable and very patient and helpful!”

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Posted 1 year ago

“Dan was knowledgable and friendly. He coped well with our fussiness and idiosyncrasies !”

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Posted 1 year ago

“Much better service than i had last time i booked but we were coming out of covid so maybe that was the problem. Stacey was excellent at helping sort my holiday. Hope everything in future contact is as good as the booking procedure.”

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Posted 1 year ago

“My husband and I saw a cruise for August and, because we had been delighted with our previous bookings using SixStar Cruises, we rang them again and spoke to Erin. Erin answered all our questions and researched further because we required different flights and hotels. She gave recommendations and advised how we could achieve the best deal. We agreed on the price but asked that another cabin be reserved until we had spoken with friends who might wish to join us. This was not a problem and, once our friends decided to join us, Erin proceeded with each booking with the cabins we had chosen. Erin was very efficient and went through the whole process and itinerary with us before sending all the details via e-mail for our checking. Thanks very much Erin for making things so easy and it was so nice hearing a cheery, helpful and friendly voice on the phone.”

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Posted 1 year ago

“As always Sandie couldn't be more helpful always pleasant and goes above and beyond.”

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Posted 1 year ago

“Dan was knowledgable and friendly. He coped well with our fussiness and idiosyncrasies !”

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Posted 1 year ago

“My Concierge , Sandie Collyer, is the most professional and helpful person when it comes to luxury cruising, with significant knowledge on most cruise lines.”

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Posted 1 year ago

“We have now used Six Star Cruises several times and the service again was first class. We had a good idea of our intended cruise but there were booking / pricing details which we did not understand and these were clarified immediately by Six Star. This allowed us to proceed and by the end of the call our cruise was booked with cabin reserved, and email confirmation within the hour. Good and quick service.”

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Posted 1 year ago

“Great! Very informative snd helpful.”

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Posted 1 year ago

“We have been dealing with Six Star Cruises for many years. The staff are always excellent, always ready to help, nothing too much trouble but Stacey Williams is "our girl to go to" and we could not praise her more. Any request is dealt with at once, we have the greatest confidence in her.”

Helpful Report

Posted 1 year ago

“Our Concierge (Stacey Williams) is professional, listens and understands our requirements. Our Concierge drew our attention to details we had missed and were important to us. We look forward to working more with her in the future. We would highly recommend our Concierge to friends and family.”

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Posted 1 year ago

Six Star Cruises is rated 4.8 based on 5,095 reviews