Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,099 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,099 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how Six Star Cruises made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient, very helpful, first class all round. Both Maura and Lisa could not have been more helpful in getting replacement cruises for our cancelled trips and securing things when the Regent systems seemed to be overwhelmed.”

Helpful Report

Posted 3 years ago

“Knowledgeable and professional representative who explained each facet of the cruise thoroughly. Initial documents emailed quickly - although not easy to print, perhaps Oceania paperwork will be better,”

Helpful Report

Posted 3 years ago

“Dan, our concierge has really gone out of his way to sort alternative cruises as each one booked has been cancelled. It has made the situation more difficult with our next cruise being a milestone benefit with Oceania but he has ably supported us through some interesting decisions. We are very appreciative of all of the help, support and advice he has given through this very difficult time for us all.”

Helpful Report

Posted 3 years ago

“It's always easy to book with Dan McMahon. He knows our requirements and is totally knowledgeable about all the cruise lines. Plus he keeps us well informed so we never get any nasty surprises.”

Helpful Report

Posted 3 years ago

“Very efficient helpful and friendly service. Nothing is too much trouble.”

Helpful Report

Posted 3 years ago

“Stacey brilliant as always, helped us and promptly organised everything we wanted,”

Helpful Report

Posted 3 years ago

“Excellent customer service from Stacey - very knowledgeable and professional- first time in using and not disappointed”

Helpful Report

Posted 3 years ago

“Very efficient service as usual. Scott ticked all the boxes.”

Helpful Report

Posted 3 years ago

“Scott was very helpful, patient and polite whilst going through all the alternatives. It was a pleasure to deal with him. The price he was able to offer suited us and better than another quote we had received from another cruise agent. Thank you”

Helpful Report

Posted 3 years ago

“Scott has helped us through two bookings. Unfortunately our original booking was cancelled by the Cruise Line but with Scott's help we have booked another comparable cruise and it was hassle free for us. Thanks again.”

Helpful Report

Posted 3 years ago

“We contacted Scott to make booking and because of COVID it was left on shelf. We have now booked a fantastic trip for my wife’s 60th Scott has been fantastic with help advice and very quick responses. Six star cruises really deliver 6stsr service Big thank you to Scott”

Helpful Report

Posted 3 years ago

“The booking process was very professional and a 'lovely experience'. We now look forward to the cruise itself. Thank you.”

Helpful Report

Posted 3 years ago

“Great service from Scott Perry!! Nothing was too much trouble for him”

Helpful Report

Posted 3 years ago

“Great service from Emma Gray in booking our next cruise with Regent.”

Helpful Report

Posted 3 years ago

“I found the cruise assistant really patient and helpful. Laura wing was very good.”

Helpful Report

Posted 3 years ago

“I was very fortunate to have Donna Worsnip as my contact at 6 star cruises. I found her very professional with a tremendous personality and at the same time tot pushy. We discussed my criteria for booking and she went away and spent some time putting cruise together for me. I am very pleased to ay that Yesterday 24th May I paid my deposit for my Cruise in October 2022. Thank you Donna, this would not have concluded in a booking if it were not for you. I look forward to booking more cruises with you in the future Chris Brown”

Helpful Report

Posted 3 years ago

“Was very helpful in these difficult times 2nd time of having to rebook due to covid. Was very patient and re-explain when we got confused with options etc.”

Helpful Report

Posted 3 years ago

“Dan, who made my booking, was extremely helpful, patient and knowledgeable. There was no pressure, no hard sell, just help to ensure I made the right choice booking the cruise which best suited our exacting requirements. An altogether pleasant experience.”

Helpful Report

Posted 3 years ago

“Maura was brilliant and as usual so very helpful. That is why I always use Six Star Cruises.”

Helpful Report

Posted 3 years ago

“Your agent Sandie was good and is a credit to your company- we would have liked a bit more off however !!”

Helpful Report

Posted 3 years ago

Six Star Cruises is rated 4.8 based on 5,099 reviews