Six Star Cruises Reviews

Name: Six Star Cruises
Rating: 4.80

4.8 Rating 5,045 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

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4.8

Based on 5,045 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used your services many times and in particular that of Lisa Mallon whose knowledge of the cruise industry is second to one.”

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Posted 3 weeks ago

“Danielle was very friendly and knowledgeable and was not pushy. Kept in frequent contacta nd responded quickly to requests and to making changes to the standard package. The price was also significantly cheaper than other operators for the same cruise.”

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Posted 3 weeks ago

“Very good Stacey Williams was excellent as always She always makes our next trip very easy to book”

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Posted 3 weeks ago

“Just returned from another great cruise organised by Laura. It is reassuring to know she will always return your calls or emails promptly and deal with any last minute queries. She arranged a great deal with pre and post hotel stays included, very pleased.”

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Posted 4 weeks ago

Hello Thank you so much for your recent review, Six Star Cruises is very happy to receive a review of this nature, thank you for taking the time to let us know that Laura was so helpful when assisting with your cruise, I will certainly pass on your comments to Laura and her manager. Once again thank you for lovely comments, it is very much appreciated. Kind Regards Customer Relations

Posted 4 weeks ago

“The booking process was very straightforward, probably because Stacey or agent was very knowledgeable. We would definitely recommend Six Star.”

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Posted 1 month ago

“Always efficient courteous and helpful Emma is very knowledgeable and excellent at putting our cruises together to our exact requirements Always a pleasure to deal with”

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Posted 1 month ago

“Very pleasant and knowledgeable consultants. Good communication as well they call back when they promise.”

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Posted 1 month ago

“Lisa Paterson, over the last few weeks, has given us quotes on several cruises (we couldn't make our minds up). We have now made our decision and are delighted with the work Lisa has done and the final price (which compares extremely favourably against quotes from elsewhere). Lisa has been so patient with us, is very knowledgeable, sincere and so pleasant to deal with. We would highly recommend Lisa to be your Concierge when booking any cruise and wish to thank her so much for her sterling efforts. Mick & Sandra Copley”

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Posted 1 month ago

“Excellent customer service from Laura Higgs who dealt with our initial enquiry. Laura tailored our holiday with efficiency, consideration of our requirements and provided a competitive price compared to the cruise line. Thanks Laura, you made it very easy for us and simplified the process! We look forward to completing the final arrangements :)”

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Posted 1 month ago

“Excellent service as normal.”

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Posted 1 month ago

“As usual Dan McMahon was at his best when booking our next cruise.He has always been able to find us an excellent suite location and is super when tying in flights.6 Star and Dan are our go to cruise specialists.”

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Posted 1 month ago

“Knowledgeable, informative and gave options and advice. Clear information followed up quickly. Excellent interpersonal skills which we appreciated.”

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Posted 1 month ago

“Paula Molloy was extremely helpful and helped me navigate the booking process with ease.”

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Posted 1 month ago

“As always Dan was a great help. He never falters a true professional. Thank you”

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Posted 1 month ago

“Emma was very efficient and professional answering all our questions promptly and seeking further information from cruise lines when necessary”

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Posted 1 month ago

“In the absence of Sandie, Paula dealt with my enquiry and subsequent booking pleasantly and efficiently proving me with all the information needed. Not my first good experience with Sixstar; am sure will not be last.”

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Posted 1 month ago

“Excellent as usual, one of many cruises we have booked with Six Star, Andrew was excellent as usual”

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Posted 1 month ago

“Six Star Cruises is my go to source for a cruise. It's always reliable and has the best range of premuim cruise line offers.”

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Posted 1 month ago

“Just booked a cruise through Sandie at Six Star Cruises. So easy & efficient, customer service so efficient. All made very easy & seamless. Would greatly recommend.”

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Posted 1 month ago

“Shirley was very helpful with organising our river cruise booking so that we could be on the same cruise as friends who had booked through a different agency in another country. She ensured that everything was in place for us to enjoy our trip. All went well - no hitches with any aspect of the booking process, thanks to her efficiency. We'd use this service again should we need it.”

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Posted 1 month ago

Six Star Cruises is rated 4.8 based on 5,045 reviews