Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,094 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,094 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time we have tried Six Star Cruises and very impressed with the service from Katie. Went through our options in detail making us feel we had the right choices for us. Really looking forward to our trip later this year”

Helpful Report

Posted 1 month ago

“Elizabeth our concierge is absolutely superb- NOTHING is too much trouble always willing to help( even when it might not be her job to) This is why we go back to six star cruises again and again.”

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Posted 1 month ago

“Good prices. Nice people.”

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Posted 1 month ago

“Elizabeth was friendly and helpful, she remembered us from a previous booking!”

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Posted 1 month ago

“fenkyw for evryfing”

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Posted 1 month ago

“Shirley McCue our agent for six star cruises was excellent. Shirley talked us through the booking process and what to expect and when. Shirley was always at the end of the phone when I needed help navigating my way around booking excursions and anything else I needed. Shirley kept us up to date on tickets and procedures for our cruise to South Africa on Azamara Quest. We had a wonderful trip, everything was seamless from the start of our journey to the end. We even returned to a Welcome Home message from Shirley. All in all a First Class service from Shirley from our first enquiry, through booking and enjoying our holiday to getting home. I commend her professionalism and if going on another cruise would not hesitate to contact Shirley. I wish Shirley and all at six star cruises a Happy New Year and a big thankyou from us. Mary Gilburd.”

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Posted 1 month ago

Hello Thank you so much for your review, Six Star Cruises are very happy to receive a review of this nature, thank you for taking the time to let us know that Shirley was so helpful when assisting with your cruise, I will certainly pass on your comments to her and her manager. Once again thank you for lovely comments, it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“I always book our cruise by email to Dan. He is very quick replying to our enquiries and very helpful.”

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Posted 1 month ago

“Always professional,friendly and helpful.”

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Posted 1 month ago

“Fantastic service, Elizabeth provides excellent service and is very knowledgeable. Very quick to respond to messages. By far the best service I have received in the many years I have been booking holidays.”

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Posted 1 month ago

“As ever excellent service - Lisa, standing in for Sandie, was as helpful as Sandie, giving me all the information I needed to enable me to book our cruise. Will not use any other company to book our cruises.”

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Posted 2 months ago

“As always excellent personal service from Donna Worsnip.”

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Posted 2 months ago

“The attention to detail and exceptional insight and advice for our cruises booked with Lisa was outstanding. Thank you Lisa for all your help and support. We will certainly be back for future cruises. 🚢”

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Posted 2 months ago

“We had a wonderful cruise recently on the Regent Seven Seas Navigator at an unbelievable price, all curated by Laura Wing, our elite concierge, of sixstarcruises. Even though it is the smallest and the oldest of the fleet, we thoroughly enjoyed our cruise across the Atlantic on the Navigator. The crew were so friendly and the food and drink were exceptional. We have completed six Regent cruises and every one has been a joy and memorable.”

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Posted 2 months ago

Dear Brian Six Star Cruises are always grateful to receive reviews of this nature, we are very pleased to hear your comments for Laura, she certainly is an asset to our team. We are so pleased that you thoroughly enjoyed your sailing. I will be sure to pass your comments on to Laura and her manager. Thank you once again, kind regards. Customer Relations

Posted 2 months ago

“Shirley was wonderful. We really could not have had anyone better taking care of us, making sure every detail was perfect. We knew that if we encountered a problem she would be there to sort it out. The locks were fascinating food gourmet and tours tailored to suit everyone. Thank you Shirley the cruise was as wonderful as you.”

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Posted 2 months ago

Dear Celia Six Star Cruises are always grateful to receive reviews of this nature, we are very pleased to hear your comments for Shirley, she certainly is an asset to our team and your cruise sounded truly amazing ! I will be sure to pass your comments on to Shirley and her manager. Thank you once again, kind regards. Customer Relations

Posted 2 months ago

“Dan was helpful and efficient as always”

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Posted 2 months ago

Dear Alice Six Star Cruises are always grateful to receive reviews of this nature, we are very pleased to hear that you are happy with the service delivered by Dan. I will be sure to pass your comments on to Dan and his manager. Thank you once again, kind regards. Customer Relations

Posted 2 months ago

“Rebecca was very helpful and even replied to my e mails even though she was actually on annual leave”

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Posted 2 months ago

“Cannot thank Stacey enough for how well she processed our recent booking. Her prompt,efficient and friendly service is always appreciated. First class service and support”

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Posted 2 months ago

“When I first called, a few years ago,I didn't realise how fortunate I was to have Rebecca Rimmer answer that call. Now I do. Knowledgeable, professional, patient, caring, fun - just a few of her many attributes. Wouldn't dream of booking a cruise - either river, or ocean - through anybody else. Now that I have had to become mainly a 'solo cruiser', her knowledge, advice and guidance is invaluable. She is truly the "Star" in Six Star Cruises. When she was busy, or unavailable, her colleagues were always charming and helpful.”

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Posted 2 months ago

“We’re always very happy with the service we get from Laura (Wing) however we were disappointed that we didn’t receive the OBC detailed on the website for our most recent booking. It clearly states up to $1000 OBC on both our cruises (booked back to backs) but we’ve been advised this is not the case. I’d almost go as far as saying it’s false advertising. Very disappointed. I’ll attach photos.”

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Posted 2 months ago

“Laura was a great help in arranging our cruise. The Oceania 24 day cruise to the Amazon with stops in the Caribbean was excellent and thanks to Six star all went smoothly. This is not our first cruise with Six star and we will certainly recommend them. Thanks Laura”

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Posted 2 months ago

Dear Mr Smith. Six Star Cruises are always grateful to receive reviews of this nature. I am delighted to hear that you had an excellent time on your 24 day sailing, that Laura helped to arrange. Sounds truly wonderful. I will be sure to pass your comments on to Laura and her manager. Thank you once again, kind regards. Customer Relations

Posted 2 months ago

Six Star Cruises is rated 4.8 based on 5,094 reviews