Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,099 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,099 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly customer service and definitely better than booking directly with the cruise lines.”

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Posted 3 years ago

“It was a delight speaking with Donna who was efficient professional and friendly. She covered everything necessary and i look forward to our next contact.”

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Posted 3 years ago

“My booking experience was NOT up to the usual standard I have been accustomed to receiving from Six Star I enquired about a Regent cruise and then told the price advertised was incorrect and it was £2k much more I asked about a Caribbean cruise again with Regent with a pre cruise hotel stay and a post cruise hotel stay. I was told later the post cruise option was no longer available and yet several days later it’s still on the website as an option Finally I booked a cruise ,paid a deposit ,and three days later i have not received the confirmation email I realise these are difficult times so I will remain a Six Star customer”

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Posted 3 years ago

“Friendly, experienced and very helpful”

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Posted 3 years ago

“Great service from Scott very helpful in booking our cruise on the Azamara Answered all our questions what we needed to know. Keep up the good work.”

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Posted 3 years ago

“Excellent as always- we’ve been booking with Six Star Cruises for many years and wouldn’t use anyone else”

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Posted 3 years ago

“CLAIR TAYLOR DELT WITH SORTING OUT OUR CRUISE SHE WAS VERY HELPFUL”

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Posted 3 years ago

“Excellent service. From Scott Perry”

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Posted 3 years ago

“Usual exceptional service from Dan McMahon.”

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Posted 3 years ago

“Andy Freeman does his magic once again. Let’s hope this cruise actually happens!”

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Posted 3 years ago

“The booking process was very straightforward. Any questions we had were answered promptly.”

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Posted 3 years ago

“So far the booking process has been very efficient Andrew Whittle has been helpful and very supportive.”

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Posted 3 years ago

“Ralph was very helpful and pleasant to talk to and was very thorough.”

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Posted 3 years ago

“As always, my enquiries and requests, were promptly fulfilled by Stacey. We are looking forward to cruising again.”

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Posted 3 years ago

“Clare was helpful and answered all of my questions to my satisfaction . No problems at all”

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Posted 3 years ago

“Our cruise experince is nearely one and half yeares away,so now I am not able to talk about it. Booking experience is reasonably easy due to Andrew Freemans patience in answering our questions and explaining things.”

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Posted 3 years ago

“Very knowledgeable and efficient service. Great deal and brilliant to be able to deal with one person for all issues. Can’t recommend Scott Perry highly enough. Sorted entire cruise holiday in just a couple of calls. Six Star Cruises, better than all the rest!”

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Posted 3 years ago

“Today I spoke to Estelle Peachy regarding a problem I had with our forthcoming cruise with Celebrity Cruises . I found the service that she gave me exceptional . We allways get good service from cruise 118 but today Estelle went the extra mile .i was very impressed with six star Cruises as well . Please pass on my thanks to Estelle . Jeannette lark”

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Posted 3 years ago

“Scott Perry has now handled my 3rd booking through Six Star Cruises. His ability to sort out our cruises, flights and local transport all within 15/30 minutes always astounds me. Well Done”

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Posted 3 years ago

“Hello ,I have just spoken to a very nice ,helpfull lady called Estelle from six star cruises ,I would like to say that she was Excellent, she done everything that she possibly could to help me ( I’m not any good with anything online ,and she went through everything step by step with me , I felt so stupid when I phoned but she made me feel quite human again ,she deserves a medal for that alone ,please pass on my thanks to Estelle ,I tried to do it at the end of the call but I got cut off .she was wonderfull Jeannette lark wor91478”

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Posted 3 years ago

Six Star Cruises is rated 4.8 based on 5,099 reviews