Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,095 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how Six Star Cruises made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Claire was most helpful and knowledgeable about the ship”

Helpful Report

Posted 2 years ago

“I had the pleasure of talking to Stacey Williams who was extremely knowledgeable and patient. Stacey went above and beyond to help me with my booking. My husband will be 75 next year, so our cruise on the Splendor will be a huge treat in February 2024. So pleased with the service. 😊”

Helpful Report

Posted 2 years ago

“Elizabeth went the extra mile booking our cruise for us. It was a pleasure to deal with her. Many thanks.”

Helpful Report

Posted 2 years ago

“Excellent service as usual”

Helpful Report

Posted 2 years ago

“The prices shown on the website for the cruise I was interested in were not actually available. I had paid my deposit before the cruise concierge told me that. Even a week afterwards the website still showed the wrong price. Not good enough”

Helpful Report

Posted 2 years ago

Thank you for taking time to share your feedback. We are a customer-focused company and feedback whether good or bad is extremely important to us, as it is only on the receipt of information such as this we can assess and improve the services that we offer. Please rest assured that the points you have raised in your review will be looked into and addressed. We value your business and are working hard to earn your continued patronage; we hope you will give us the opportunity to do so. Can I kindly ask that you contact our customer relations team to discuss the matter further in hope of resolving the issues you have raised? We look forward to hearing from you: Customer.Relations@worldtravelholdings.co.uk. Once again thank you kindly for your review.

Posted 2 years ago

“Always a pleasure to book with Stacey who puts herself out to give you extra service.”

Helpful Report

Posted 2 years ago

“Elizabeth went the extra mile booking our cruise for us. It was a pleasure to deal with her. Many thanks.”

Helpful Report

Posted 2 years ago

“Elizabeth went the extra mile booking our cruise for us. It was a pleasure to deal with her. Many thanks.”

Helpful Report

Posted 2 years ago

“Took a while to sort out the booking but very thorough and more than pleased with the overall level of service”

Helpful Report

Posted 2 years ago

“First time I've used these guys having previously used one of their competitors. Fantastic attentive, personable service from Chris. Goodbye to the competitor!”

Helpful Report

Posted 2 years ago

“Really great service as usual from our cruise consultant, Laura Wing. All booked, we have all of the information we need. Laura always responds quickly to any questions.”

Helpful Report

Posted 2 years ago

“Thank you Shirley for your help, support, time and guidance with the booking process yesterday. Nothing was too much bother and you did a great job in helping us book at the right price on a cruise. 10/10 for the start of the process as a first time customer with you”

Helpful Report

Posted 2 years ago

“I have booked several cruises over the years and always have preferred going direct with the cruise company. After hearing amazing reviews about Sixstar cruises I decided to contact them. I was not disappointed. I spoke to a cruise personaliser, Stacey Williams and from the start, there was no pressure. I was given lots of information which was followed by time to consider the booking with a return call. We booked with confidence later that evening with the knowledge that Sixstar cruises will be there throughout for any information or help. Thank you Stacey for everything.”

Helpful Report

Posted 2 years ago

“Excellent service from Shirley McCue. Easy booking and prompt responses to follow up questions. Thank you Shirley. Mike and Sue Page”

Helpful Report

Posted 2 years ago

“We have 2 cruises booked this year excellent service from both agents”

Helpful Report

Posted 2 years ago

“We have been using Sixstar cruises for a few years now, our TA is Stacey who is always friendly, efficient and a pleasure to deal with, nothing is too much trouble, she always gets straight back to us and has found us some fab deals, she is an asset to your company.”

Helpful Report

Posted 2 years ago

“We have 2 cruises booked this year excellent service from both agents”

Helpful Report

Posted 2 years ago

“I have used Six Star Cruises for many years now. The staff are always very helpful and do everything possible to ensure that I have a wonderful time. Recently, Lisa Mallon has been my special Concierge Assistant and she is brilliant. She is a perfectionist.”

Helpful Report

Posted 2 years ago

“Chris Kelly gave exceptional service.we had searched for a specific cruise with Azamara. The price from Six Star Cruises was the cheapest and the service the best. Have already recommended to friends”

Helpful Report

Posted 2 years ago

“This package was highlighted to us by Stacey Williams. The decision process was assisted by Stacey who provided all the information needed. I later git an overdue payment notice which was a concern and we were told it was a system error. The booking isn’t yet showing on mysilversea”

Helpful Report

Posted 2 years ago

Six Star Cruises is rated 4.8 based on 5,095 reviews