Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,095 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always Donna helpful and attentive accepting changes and making our booking easy.”

Helpful Report

Posted 3 years ago

“The process is seamless - Donna was extremely helpful and despite being busy remembers my preferences and foibles.”

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Posted 3 years ago

“Lisa was knowledgeable and engaging . Listened and responded well to what we were looking for ….”

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Posted 3 years ago

“Scott was outstanding in his manner & efficiency.”

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Posted 3 years ago

“We always use Dan from Six Star Cruises, he is very highly motivated and passionate about his job. Dan demonstrates excellent customer service along with a high level of knowledge and expertise within the cruising sector. Whenever Dan is unavailable, (which isn’t often as he even works on his days off) every other member of staff will also help and assist working to the same high standard, all part of a very good team working competently together.”

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Posted 3 years ago

“Fantastic service from start to finish during booking process. Even if another individual answered the phone, they knew immediately how far during the process I was. They could not have done better”

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Posted 3 years ago

“Laura was quite superb - friendly, knowledgeable and professional. She will be my first contact for future cruises.”

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Posted 3 years ago

“Scott very quickly replied to my e-mail although it was his day off. Next morning he sorted out an Oceania cruise we had enquired about getting us another great deal that we booked. It was a pleasure dealing with such an attentive and knowledgeable agent”

Helpful Report

Posted 3 years ago

“We were looked after extremely well by Sandie who answered our many queries resulting in us booking 2 cruises with Seabourn. Sandie was very patient and helpful. We will certainly contact her again for any further cruise bookings. Many thanks, Sandie.”

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Posted 3 years ago

“My concierge Laura Wing is brilliant to deal with. She’s very personable and always understands what cruise we are looking for and understands what’s important to us .”

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Posted 3 years ago

“Dan,as usual most prompt and efficient. Our preferred travel agent!😄”

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Posted 3 years ago

“Laura was most helpful with bookings that we made with both Celebrity and Oceania. I shall be booking again with Laura and Six Star Cruises”

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Posted 3 years ago

“Painless and straight forward, good communication and patience skills throughout while we assessed various options.”

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Posted 3 years ago

“Scott Perry excellent booking experience”

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Posted 3 years ago

“Despite the difficulties in finding an acceptable Caribbean cruise with hotel and flights, Andy Freeman persevered and got us just what we wanted. Outstanding service! Thanks Andy.”

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Posted 3 years ago

“Laura took time and went through all the details that l required with a professional attitude and also sensitive about my requirements- can praise her enough - well done Laura 👏 Six Star Cruises never fail to care for their customers.”

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Posted 3 years ago

“Stacy, Thanks for the excellent work.”

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Posted 3 years ago

“Dan is knowledgeable, helpful and efficient - alwys responds promptly.”

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Posted 3 years ago

“Exceptional service from our cruise concierge Laura Wing. It is reassuring to know that she is at the end of the phone when we need anything.”

Helpful Report

Posted 3 years ago

“Our cruise consultant Andy Freeman was excellent. Very knowledgeable and helpful in all our conversations. It was a pleasure doing business with him.”

Helpful Report

Posted 3 years ago

Six Star Cruises is rated 4.8 based on 5,095 reviews