Six Star Cruises Reviews

Name: Six Star Cruises
Rating: 4.80

4.8 Rating 5,045 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

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4.8

Based on 5,045 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dan was extremely knowledgeable and professional ,from our first online chat to then a telephone conversation. He checked availability for our preferred airline and airport and confirmed the best suites that where available on Explora 2 . We have cruised many times but this was our first booking with Six Star Cruises. I can highly recommend our first experience with them . Thanks Dan”

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Posted 1 month ago

“Big thankyou to Shirley,who put together a great cruise and stay.We were late booking due to Heath issues,so Shirley put together a great bespoke trip for us, hotels pre and post cruise were perfect.”

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Posted 1 month ago

“As on previous occasions, courteous,attentive and excellent service”

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Posted 1 month ago

“Excellent Service. It only took a couple of phone calls and emails to arrange our cruise. Elizabeth spent time finding out what we wanted from our holiday and arranged the whole package; including pre and post stays, transfers and flights. The hotels she recommended would appear to be just they type of hotel we would have chosen ourselves, but saved us the time searching on the internet. She was professional, knowlegable and friendly. Sharing her own experiences of cruising was beneficial to us as cruise newbies. We can now happily sit back and look forward to our cruise in the knowledge that everything has been arranged from start to finish.”

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Posted 1 month ago

“Six Star cruises help you all the way from booking the cruise to the minute you go and beyond! Our special thanks to Laura wing our travel consultant who’s always there to answer all our questions!! Thank you so much!”

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Posted 1 month ago

“Very helpful staff, prompt replies to queries and prepared to go that extra mile”

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Posted 1 month ago

“I have used Six Star Cruises many times. I wouldn't unless I was happy with them. I have recommended another couple on the same cruise so hope they are happy too. Stacey Williams is my usual conceige, who is on holiday at the moment, but Katie was very couteous and helpful too.”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Initially it was a bit confusing but that was partly my fault and once Rebecca and I got on the same wavelength then that was why I proceeded with my booking I am confident that with positivity that everything will go smoothly with Rebecca as my support.”

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Posted 1 month ago

“Excellent service, kept informed on every part of the holiday.”

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Posted 1 month ago

“Booked a cruise with Danielle who I found to be helpful, knowledgeable and efficient. Would highly recommend.”

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Posted 1 month ago

“Whilst we have not done the holiday yet the service to date sorting out our arrangements has been excellent.”

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Posted 2 months ago

“We were very happy with Six Star Cruises in all respects. Laura Wing was very helpful, kept us fully informed at all stages of the booking process- nothing was too much trouble. We'd be confident to make any travel arrangements with Six Star in the future.”

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Posted 2 months ago

“I always deal with Paula Molloy. Excellent service.”

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Posted 2 months ago

“As first timers, we have so much to learn and a great deal of information to assimilate. Thankfully, we came across Kat Trinder, a concierge with a superb knowledge base and the patience of a saint! No question has been unanswered and no concern, however fundamental has been unattended. It is making this part of the cruise an absolute breeze! What a great way to start!”

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Posted 2 months ago

““Our concierge is Laura. Her help was delivered with professionalism and enthusiasm. Our cruise to the Norwegian Fjords was on P&O Iona.”

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Posted 2 months ago

“Excellent customer service from Emma Gray and Julie Leperrier. Thank you both so much for your hard work in resolving the very frustrating issue with Azamara to ensure a perfect outcome.”

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Posted 2 months ago

“Katie Austin (cruise concierge) was friendly and helpful. She listened patiently to our various requests (!) and acted promptly to secure our preferred cabin and also some extra benefits. Follow up questions/queries were answered swiftly. The whole booking process was easy and hassle free. Highly recommend Katie.”

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Posted 2 months ago

“Our go to concierge is Laura and has been for years for many cruises. All delivered with professionalism and enthusiasm. Our most recent, with Cunard, was a delight and delivered without issue. The problems encountered with the cruise line over flights on our next cruise was resolved when she intervened when she was on holiday. Very grateful to Laura and her colleagues for sorting out what could have been a messy return journey from our next cruise.”

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Posted 2 months ago

“Rebecca Rimmer assisted with booking options and provided a host of information in order for us to make an informed decision”

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Posted 2 months ago

Six Star Cruises is rated 4.8 based on 5,045 reviews