Six Star Cruises Reviews

Name: Six Star Cruises
Rating: 4.80

4.8 Rating 5,045 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

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4.8

Based on 5,045 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and knowledge. Richard was a mine of information about the cruises available and general advice for first time cruisers like us. I’d highly recommend Sixstar and Richard!”

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Posted 3 months ago

“Excellent help from Clare Hazel hurst! As was our first contact with her”

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Posted 3 months ago

“Richard was very prompt and very professional in helping to book our cruise. He also made an very good offer for another cruise. We will definitely ask him for all our cruises enquiries.”

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Posted 3 months ago

“Another great experience booking a holiday with Claire our travel consultant. I very much value her skills in finding a holiday that suits my ideas and her tenacity in ensuring everything detail is as we would wish.”

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Posted 3 months ago

“The best service to date I have had from a cruise or holiday operator. The professionalism, attentiveness and attention to detail from Danielle Muldoon was excellent and consistent. Will definitely use Six Star again”

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Posted 3 months ago

“In all the years we have been using Six Star Cruises this was by far our worst experience. Our Concierge was very pleasant but not very experienced. We had to research flights and pass the information to him before finally arranging suitable flights. Your advertising gives the impression that Blacklane cars would be provided for transfers but this proved to be illusory. There is no breakdown of the benefits we receive through loyalty to Regent and Six Star Cruising. The on-board credit being offered is derisory. We shall be seriously considering whether to use Six Star Cruises in the future. At present we have no re-assurance that the assistance we requested at the various airports is being provided.”

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Posted 3 months ago

“Very good and very friendly and efficient”

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Posted 3 months ago

“Stacey knows her stuff and will give you the best deal.”

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Posted 3 months ago

“Sandie Collier was very atten5ive and did an excellent thorough job of booking our holiday.”

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Posted 3 months ago

“The booking procedure was easy. I appreciated the fact that when I later raised a query it was swiftly and efficiently dealt with. Thanbk you.”

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Posted 3 months ago

“Shirley from River Voyages provided excellent service when we booked our first ever cruise. She was knowledgeable and supportive and dealt with our questions professionally with a very pleasant personal touch. When a query arose a few days later she responded to our emails very promptly and the matter was resolved. We will use her services again.”

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Posted 3 months ago

“As usual Stacey sorted out any problems and queries I had , very promptly. Always a pleasure to talk to her”

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Posted 3 months ago

“Excellent service. Andrew Whittle was extremely helpful and I will definitely be booking with him and Six Star Cruises again”

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Posted 3 months ago

“Great customer service. Our allocated travel concierge, Elizabeth, goes above and beyond .”

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Posted 3 months ago

“Great help from Sandie to book our river cruise”

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Posted 3 months ago

“Very competent lady called Lisa Paterson made everything very simple and efficient.”

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Posted 3 months ago

“Original contact was with Kathryn who was very helpful. This was followed up by telephone call from Laura who again was very helpful and efficient, finding what suited us best.”

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Posted 3 months ago

“Very good customer service and very knowledgeable about the cruise I chose.”

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Posted 3 months ago

“Donna could not have been more patient, personable and helpful. A great ambassador for Six Star.”

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Posted 3 months ago

“Dan is the best concierge I have had a sixstar since Laura Higgs. He is patient and goes out of his way to help”

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Posted 3 months ago

Six Star Cruises is rated 4.8 based on 5,045 reviews