Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,095 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and great offer”

Helpful Report

Posted 2 years ago

“Melissa was extremely helpful and knowledgeable throughout. After initial discussions I requested a call back and that return call arrived precisely on time. The booking process was smooth from start to finish. Thank you Melissa.”

Helpful Report

Posted 2 years ago

“Six Star have always provided us with the best of service when we have booked our various Regent cruises with them. They are prepared to go the extra mile to sort out flights etc. and always keep you abreast of how your booking is progressing up to departure. Our cruise concierge Stacey is first class in all respects.”

Helpful Report

Posted 2 years ago

“This was my first experience of booking with Six Star Cruises and I have been extremely happy. Erin the agent who has been assigned to my booking was friendly, professional and efficient. I got a genuine feeling that I was in good hands, which can only bode well for our cruise!”

Helpful Report

Posted 2 years ago

“Absolutely first class service from Claire. Professional and friendly and catered for all my queries and requests. Cruised many times and dealt with man companies. Will continue to use Six Star. First class. Philip”

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Posted 2 years ago

“Staff are always helpful. Booking with Six Star cruises is always a good choice. Sandie Collier is very knowledgeable and helpful with appropriate choices.”

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Posted 2 years ago

“Very prompt and helpful service by Janet Cain and Donna Worsnop and also Emma for our forthcoming Celebrity cruise.”

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Posted 2 years ago

“DAN MCMAHON WAS EXCELLENT ANDV ERY PATIENT WITH THE MANY QUESTIONS WE ASKED”

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Posted 2 years ago

“Accurate, knowledgeable, pleasant and reassuring to know that I would be dealing with Dan throughout.”

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Posted 2 years ago

“Donna Worsnip as good as ever. all staff very helpful”

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Posted 2 years ago

“First time using your services and SO impressed with the superb, personal service we received from your consultant Emma Gray. We enquired, had all our questions answered and had our cruise completely tailored to our requirements. This was the epitomy of excellent customer service We will go straight to her/ you next time.”

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Posted 2 years ago

“Stacey was extremely helpful in explaining all the inclusive parts of the cruise and hotel stay. She was pleasant to deal with. Thanks”

Helpful Report

Posted 2 years ago

“We booked the cruise from a Telegraph paper offer and Dan was the travel advisor. H was patient helpfull and knowledgeble. Then promptly further responded to a subsequent question I had.”

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Posted 2 years ago

“Having booked a couple of cruises with Shirley McCueand Six Star Cruises, I now would not use anyone else. She is efficient, thorough, knowledgeable and, above all, friendly and approachable. When I encountered a problem with upgrading flights with Silversea Cruises she went out of her way to step in and get a resolution, refund and compensation for me. Six Star cruises have also got the best prices for me without loss of service. Best of all, within just a few minutes of dialling their number, a real live person answers the telephone!! That is a real bonus these days!”

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Posted 2 years ago

“This is my second booking with Six Star Cruises. The booking process was easy with both concierges involved. They kept me updated with relevant changes and updates. Their website is so easy to use. No need to remember passwords! They try their level best to get what you want to book and also guide you.”

Helpful Report

Posted 2 years ago

“Sam was extremely helpful and super efficient. Rather than being kept hanging on the line he took the trouble to call/email me back. Listened to our requirements and dealt with us super quickly. Thank you!”

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Posted 2 years ago

“We have been very pleased with the service from Donna at Six Star Cruises. She has helped us with choosing the right cabin on Seabourn and Regent as well as helping with flights.”

Helpful Report

Posted 2 years ago

“Very good service from Dan our concierge contact”

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Posted 2 years ago

“When booking our cruise my experience was the best I have had with any travel company. Stacey Williams was excellent & I can't sing her praises high enough.”

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Posted 2 years ago

“We booked last year with Stacey and this year with Shirley. They both couldn't have been more helpful. Thank you”

Helpful Report

Posted 2 years ago

Six Star Cruises is rated 4.8 based on 5,095 reviews