Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,099 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,099 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is the easiest thing to do, booking a cruise with Six Star cruises, my chap Scott is so responsive, I know he’s going to get back to me the minute he sees my email, I won’t use any other company to book my cruises”

Helpful Report

Posted 3 years ago

“There`s not much more to say other than thankyou Donna for sorting out a new booking from previous cancelled cruises. Donna`s friendly an professional approach and more importantly Donna`s attention to detail means we have a lovely cruise to look forward to in 2022. I can wholeheartedly recommend Six Star Cruises and there wonderful cruise concierges especially Donna Worsnip................. A big big thankyou once again.”

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Posted 3 years ago

“To date everybody I have dealt with has been excellent from Andrew Freeman initially to Ralph who took all details in Andrews absence. So far so very good!!”

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Posted 3 years ago

“Excellent service from Andrew Freeman. His first-hand knowledge and enthusiasm for our chosen destination was key to our booking. Pre-cruise itinerary perfectly tailored to our requirements; highly recommended.”

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Posted 3 years ago

“Donna was extremely helpful and efficient in dealing with the re booking of my cruise. I was made to feel a valued client and she executed my complicated request perfectly”

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Posted 3 years ago

“I booked a cruise with Scott today.He was professional and courteous throughout and efficiently dealt with all of my questions.Excellent service.”

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Posted 3 years ago

“As usual Dan booked my cruise a very helpful and thoughtful guy. I can't recommend Six star cruising high enough. It been tough for them but hopefully things will only get better”

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Posted 3 years ago

“Five stars once I managed to get through to a concierge that I knew but it took almost an hour to achieve that! Unfortunately both Erin and Maura were ‘out of office’, but once I managed to get through to Stacey it was the usual Six Star service. I believe you had someone new on switchboard.”

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Posted 3 years ago

“Excellent service from Andrew, very knowledgeable about all aspects of the cruise and customisations that we requested. Great the way he managed to adapt the standard offer to fit our requirements. Highly recommended.”

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Posted 3 years ago

“Excellent service from Erin Madine”

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Posted 3 years ago

“Excellent service, prompt responses to all questions allowing us to book the perfect trip for our group. Thankyou Dan M!”

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Posted 3 years ago

“Excellent knowledgeable and efficient assistance from Andy Freeman in ensuring customers know all relevant information about the cruise. We would definitely use him for arranging future cruises”

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Posted 3 years ago

“Knowledgeable and professional”

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Posted 3 years ago

“The cruise looked amazing and we were helped with our choice by Laura Wing who with her knowledge of the ship & Japan was really helpful .Laura was very professional but very friendly and did not push us into our decision to go with six star cruises but understood it was a big decision to make”

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Posted 3 years ago

“efficient, easy and very helpful.”

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Posted 3 years ago

“Customer service is great. My preferred concierge was on annual leave when I made my initial enquiry but another member of the team talked through all my requirements and made initial enquiries. All finalised today through Scott. Thanks - great teamwork 😀”

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Posted 3 years ago

“Stacey is amazing. She is always friendly and helpful and very professional. My husband and I can’t praise her enough. We have used her as our cruise consierge for years and will continue to do so in the future.”

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Posted 3 years ago

“Dan was very patient with my many requests for a new cruise following the cancellation of our Oceania cruise in October. The whole experience was good with all agreed calls and emails completed on time.”

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Posted 3 years ago

“Having had several cruises cancelled over the past year, we have once again booked with the help of Stacey Williams, as usual, she is extremely knowledgeable, really helpful, and a pleasure to deal with, would never use anybody else.”

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Posted 3 years ago

“Once again excellent service from 6 Star, on this occasion Dan was our guide to organising yet another replacement cruise. Fast replies to our queries and good advice on options. Thank you”

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Posted 3 years ago

Six Star Cruises is rated 4.8 based on 5,099 reviews