Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,094 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,094 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shirley was very helpful and knowledgeable I would be more than happy to book with her in the future”

Helpful Report

Posted 4 weeks ago

Hello Thank you so much for your review, SixStar Cruises are very happy to receive a review of this nature, thank you for taking the time to let us know that Shirley was so helpful when assisting with your cruise, I will certainly pass on your comments to Shirley and her manager. Once again thank you for lovely comments, it is very much appreciated. Kind Regards Customer Relations

Posted 3 weeks ago

“Shirley was extremely helpful in arranging our forthcoming cruise on Explora 2 and we look forward to booking with her help again in the future.”

Helpful Report

Posted 1 month ago

Dear Mr Wellings, Thank you for your review. Six Star Cruises are always delighted to receive reviews of this nature. Thank you for taking the time to share your experience with us. I am glad that Shirley was extremely helpful in arranging your forthcoming cruise and will be very grateful for you taking the time to leave a glowing review. Rest assured your comments will be forwarded to Shirley and her manager. Thank you once again, Customer Relations.

Posted 1 month ago

“What is this email really telling me I made a genuine enquiry and you’ve told me nothing”

Helpful Report

Posted 1 month ago

Dear Guest, I am very sorry to hear that you are not happy with the service received from Six Star Cruises. In order for us to investigate this matter and to make sure that we provide the answerers in which you are seeking, please can you forward the email correspondence received to customer.relations@worldtravelholdings.co.uk Many thanks. Kind Regards Customer Relations

Posted 1 month ago

“Always book with Dan at 6 star cruises. Very knowledgeable and informative on all cruise lines, and does his best to ensure that you get the best package available”

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Posted 1 month ago

“Shirley is our go-to cruise consultant and, as usual, she did not disappoint. She is incredibly knowledgeable and professional.”

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Posted 1 month ago

“Elizabeth Wright at Six Star Cruises is always my first choice when looking for a cruise. I always receive a first class service. Even when I book a cruise on board, I always make sure the booking is passed to Elizabeth who contacts me on my return and deals with everything.”

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Posted 1 month ago

“A really good booking experience. Emma was efficient and very helpful and kept us updated throughout the process.”

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Posted 1 month ago

“Again superb service from Six Star and particularly the cruise counsellor who secured an excellent cabin booking on a very sought after cruise at an extremely competitive price. All done at speed with professionalism and attention to detail.”

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Posted 1 month ago

“Excellent service from Andrew who was knowledgeable and able to arrange my cruise booking quickly and efficiently.”

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Posted 1 month ago

“Lovely personable service. Great price too!”

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Posted 1 month ago

“Emma Gray is the best. Always friendly responsive and efficient. Thank you”

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Posted 1 month ago

“Excellent, personal service, could hear every word spoken. Every effort made to accommodate our needs Elizabeth is Perfect!”

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Posted 1 month ago

“Used to use Soverign cruise club , your team are a thousand times better . Polite efficient,”

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Posted 1 month ago

“Excellent Stacy Williams as usual”

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Posted 1 month ago

“Perfect service as always with Six Star and we’re on the sea once more! In Shirley’s absence, Erin passed me to Dan who seamlessly processed my enquiry into a booking. Shirley followed up in her thorough, professional way to finalise matters. Thank you again to all.”

Helpful Report

Posted 1 month ago

Dear Guest Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know how perfect the service has been when booking another cruise. We are very glad to hear that in Shirley’s absence Dan supported you in the booking process and that shirley then followed up in a thorough and professional manor to finalise the details. Rest assured your review will be passed on to Dan and Shirley and their mangers. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“Excellent First Class service from Richard Wishaw. Went above and beyond to ensure that we were happy with our booking. Would highly recommend Six Star Cruises.”

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Posted 1 month ago

“Rebecca was fantastic very competent and dealt with our cruise booking very efficiently also the flight details 5 star service thank you”

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Posted 1 month ago

“Excellent service from Laura Wing.”

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Posted 1 month ago

Author didn't leave any comments.

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Posted 1 month ago

“Dan Mc Mahon Is so efficient and knowledgeable / attention to detail superb / I have been dealing with Dan for possibly 15 years and always find him so helpful / many thanks Dan Roseanne”

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Posted 1 month ago

Six Star Cruises is rated 4.8 based on 5,094 reviews