Six Star Cruises Reviews

Name: Six Star Cruises
Rating: 4.80

4.8 Rating 5,045 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,045 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

feedback@sixstarcruises.co.uk

Write Your review

Tell us how Six Star Cruises made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional and understanding knowledge of how to meet our requirements.”

Helpful Report

Posted 2 weeks ago

“Once you get a good conceirge who looks after you professionally everything is great. Beware though if you are handed across to the ' colleugues/team'. Who knows what could happen then?”

Helpful Report

Posted 2 weeks ago

“Excellent customer service as usual”

Helpful Report

Posted 2 weeks ago

“My experience on my recent Explorer Journeys booking was excellent, Paula Molloy's service was faultless, even when I had some particular price and other worries, they were quickly resolved to my satisfaction.”

Helpful Report

Posted 2 weeks ago

“Lisa Paterson dealt with my enquiry promptly & efficiently & was able to give us a competitive price, we would happily book with her again”

Helpful Report

Posted 2 weeks ago

“Lisa Paterson dealt with my request with true professionalism and was very patient, as I kept altering the itinerary for our cruise. I would highly recommend Six Star Cruises”

Helpful Report

Posted 3 weeks ago

“Very efficient service. Claire is most helpful and responsive in sorting out any queries as they arise”

Helpful Report

Posted 3 weeks ago

“My concierge, Donna, was able to answer all my questions. She came back to me promptly and tailored our cruise to our requirements and our budget”

Helpful Report

Posted 3 weeks ago

“Erin has always been marvellous in sorting out my bookings and doing her best to give me a good price. I don’t deal with the post booking people - takes too long to get through and often not able to resolve the issue. Erin however helps sort out even the most minor of issues. Even if I don’t book she is happy to go through a quote to clarify things.”

Helpful Report

Posted 3 weeks ago

“Dan was efficient as ever and professional.”

Helpful Report

Posted 3 weeks ago

“Excellent service from Paula. Very efficient and informative. First time booking with six star - so far so good”

Helpful Report

Posted 3 weeks ago

“Thus far our experience with Six Star Cruises has been exceptional. Our Concierge, Lisa Paterson, could not have been more hepful and steered us through the booking process with patience, obvious expeertise and a lovely friendly manner leaving us confident that she will ensure the rest of ou cruise experince will be equally good. Thank you”

Helpful Report

Posted 3 weeks ago

“Danielle was excellent helping us”

Helpful Report

Posted 3 weeks ago

“Laura was polite and friendly, listening to our every request and she booked us into our preferred suite on a fabulous cruise at an amazing price. We also got a Fortnum & Mason Christmas hamper! Can’t wait to set sail.”

Helpful Report

Posted 3 weeks ago

“Another example of an absolutely exemplary customer service received from Claire at Six Star. She’s is without doubt in our opinion an outstanding member of the team. Her knowledge and tenacity in ensuring our booking was completed to our requirements was outstanding. We are so grateful for her care and professionalism.”

Helpful Report

Posted 3 weeks ago

“Our cruise concierge Dan was brilliant! Very efficient, explained everything clearly and helped us optimise the value behind our cruise holiday.”

Helpful Report

Posted 3 weeks ago

“My thank goes to rebecca Rimmer who once again made booking easy. Just come off two cruises where SixStarCruises excelled themselves. Frank”

Helpful Report

Posted 3 weeks ago

“Reliable and knowledgeable staff who meet the needs of their customers highly recommended”

Helpful Report

Posted 3 weeks ago

“Always very efficient and helpful”

Helpful Report

Posted 3 weeks ago

“Always excellent service from Stacey Williams”

Helpful Report

Posted 3 weeks ago

Six Star Cruises is rated 4.8 based on 5,045 reviews