Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,094 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,094 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was our 2nd booking with Six Star Cruises and another very good experience. All the staff I have spoken to have been knowledgeable, professional and friendly have have gone out of their way to ensure all my queries were answered and that all aspects of the booking were understood. I would definitely use them to book future cruises.”

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Posted 1 year ago

“Exceptionally good service from Ross, very thorough and very patient... which he needs to be with me. All in all it has been a pleasure dealing with sixstar cruises everyone is so helpful.”

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Posted 1 year ago

“Stacey is always amazingly helpful….and very patient!!”

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Posted 1 year ago

“Stacey always lives up to the six star title. So thorough, kind and reliable. She is my go to cruise booking agent. You won't find better.”

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Posted 1 year ago

“Stacey was excellent (as always) in getting us everything we wanted for our cruise. She took the time to go through everything to ensure the details were correct.”

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Posted 1 year ago

“Stacey is always amazingly helpful….and very patient!!”

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Posted 1 year ago

“Claire was super helpful and a pleasure to deal with”

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Posted 1 year ago

“Stacey is always amazingly helpful….and very patient!!”

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Posted 1 year ago

“I've used six-star cruises many times and always get great service. Claire our sales agent was fantastic. Our only gripe was the advertised price was incorrect and we ended up paying a few hundred pounds more. Still, six-star was the best price on the net!”

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Posted 1 year ago

“A first class service. Dan, my cruise concierge, was very well informed, informative, exceptionally helpful and charming.”

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Posted 1 year ago

“Stacey always lives up to the six star title. So thorough, kind and reliable. She is my go to cruise booking agent. You won't find better.”

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Posted 1 year ago

“We have used Six Star Cruises a number of times and always found them to be extremely customer-focused and highly efficient in addition to being able to offer fantastic deals. On this last occasion, we spotted a Seabourn cruise that piqued our interest. After a short chat-based conversation online, I received a phone call from Donna who was able to answer all our questions whereupon we proceeded with our booking. Bearing in mind this all took place in the early evening, past what one would call "normal" business, was all the more impressive.”

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Posted 1 year ago

“A very high standard of knowledge, help and professionalism”

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Posted 1 year ago

“I have booked my last cruise with the Cruise Company . Absolutely disgusting arrogant response to the error they made so I returned to using a Cruise travel agent. I luckily contacted Six Star Cruises whose agent Tara dealt with my few doubts and queries very professionally. The resulting booking with her was made and she never tried to over sell and responded to all my request in a very pleasant and helpful manner. Not done with just the sale she is on hand for me to complete things like specialty restaurant bookings and excursions when they become available. I have done 15 plus cruises and this is definitely the best experience of booking one I have had. Well done Tara. Excellent service.”

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Posted 1 year ago

“Everything was conducted perfectly. Kat was patient, and answered many questions as we built up the cruise booking. Also Kat managed to extend our pre-cruise stay whilst lowering the price and maintain the fice star experience.”

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Posted 1 year ago

“Second time booking my cruise via Six Star Cruises and would highly recommend using them Claire our Consultant was knowledgable and offered a great service”

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Posted 1 year ago

“Elizabeth Wright has booked several cruises for us. She is professional but also very friendly and helpful. She is approachable and always replies quickly to any queries. We have paid a deposit for another Seabourn cruise and look forward to booking another cruise with her in the future.”

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Posted 1 year ago

“The agent Cat was very helpful and pleasant in sorting ourselves out with our required cruise. We would recommend Six Star Cruises to other customers looking for a Cruise.”

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Posted 1 year ago

“We found Ross very helpful and the price very competitive. A good booking experience although some of the data was not entered correctly and had to be corrected so I would advise checking the documentation carefully.”

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Posted 1 year ago

“Our first experience of booking with Six Star and it was refreshing to have engaging professional customer service from Claire Chadburn. A very good service and one we would use agin. Thank you”

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Posted 1 year ago

Six Star Cruises is rated 4.8 based on 5,094 reviews