Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,095 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how Six Star Cruises made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have left a written review on Trust Pilot, saying our first dealings with Six Star have been excellent, and will hopefully extend through the voyage, when we will be happy to provide another. Friends have been on previous voyages with Six Star and highly recommended them to us. Thanks to Elizabeth for ensuring our booking has been carefully explained and managed. Regards, John & Jose'”

Helpful Report

Posted 2 years ago

“Excellent Service”

Helpful Report

Posted 2 years ago

“I recently contacted Six Star Cruises following a newspaper advertisement. My call enquiry was taken by Stacey Williams who was very helpful and knowledgeable of the particular ship and cruise to which I had enquired. Stacey promptly provided all the information requested, and a booking was secured. Further minor amendments to the booking were immediately acknowledged.”

Helpful Report

Posted 2 years ago

“We phoned to enquire about booking our first cruise since lockdown having viewed a Seabourn cruise on the Six Star Cruises website. We were put through to Shirley who could not have been more helpful, she was friendly and very knowledgeable and was happy to talk us through the pricing of the different suites and their availability. This is not the first time we've used Six Star Cruises and certainly won't be the last.”

Helpful Report

Posted 2 years ago

“Rebecca was knowledgeable, helpful and very efficient at putting a cruise package together with extended stays at either end. Most importantly there was no pressure to commit quickly, we also had a sudden family illness happening and Rebecca waited until we were able to come to her. The price of the overall package was also extremely competitive. We will definitely use Six Star Cruises and Rebecca again”

Helpful Report

Posted 2 years ago

“Andrew was very helpful and explained everything succinctly. He was very knowledgeable about the ship and put together our cruise package to our satisfaction. After talking and discussing our queries with Andrew we had no hesitation in booking our cruise the September.”

Helpful Report

Posted 2 years ago

Helpful Report

Posted 2 years ago

Helpful Report

Posted 2 years ago

“Booking was easy with very helpful staff. Just waiting for confirmation of details of booking”

Helpful Report

Posted 2 years ago

“Booked our Silverseas cruise onboard the Silver Muse, which gave us 10% off our booking, we then had the booking transferred to our Travel Conceirge (Stacey Williams) at Six Star Cruises.”

Helpful Report

Posted 2 years ago

“Our cruise consultant Dan McMahon was his usual efficient self. Got us good deals and very helpful in advising on best suite to choose.”

Helpful Report

Posted 2 years ago

“Stacey Williams from Six Star Cruises has been absolutely amazing. Efficient with excellent customer service and communication skills. She patiently dealt with all my queries, made any changes I needed and does what she says she will very quickly keeping me in the loop at all times. I would have no hesitation in using Stacey as my Cruise Concierge for any future cruises. Merry Christmas to all at Six Star Cruise.”

Six Star Cruises 5 star review on 24th December 2022

Helpful Report

Posted 2 years ago

“Dan Mc Mahon arranged our next cruise with his usual organisational skills. Well done to all”

Helpful Report

Posted 2 years ago

“Dan Mc Mahon arranged our next cruise with his usual organisational skills. Well done to all”

Helpful Report

Posted 2 years ago

“The booking experience with Emma was very good, she advised on certain things to do and not to do and was very knowledgeable.”

Helpful Report

Posted 2 years ago

“Dan McMahon is very knowledgeable in cruise travel and I like him to book y cruises.”

Helpful Report

Posted 2 years ago

“We have just booked another cruise through SixStar and as usual Philippa WhitfieldEdwards handled our booking. Philippa always makes sure our bookings are stress free she knows the cruise industry inside out.”

Helpful Report

Posted 2 years ago

“Stacey is always swift and responsive to our requests and has good solutions to our needs.”

Helpful Report

Posted 2 years ago

“Stacey is always swift and responsive to our requests and has good solutions to our needs.”

Helpful Report

Posted 2 years ago

“Stacey is always swift and responsive to our requests and has good solutions to our needs.”

Helpful Report

Posted 2 years ago

Six Star Cruises is rated 4.8 based on 5,095 reviews