Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,095 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lisa was very knowledgeable, helpful and ensured all our requirements were met.”

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Posted 2 years ago

“Excellent service from Laura. She kept in touch regularly and worked hard to get the flights we wanted and sort out queries. Would definitely book with her again.”

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Posted 2 years ago

“They are helpful and friendly and customise your trip to suit. Very efficient.”

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Posted 2 years ago

“Always book our cruise with Claire Taylor at Six stars cruises the service is EXCELLENT and she always goes that bit extra to accommodate our requests Peter”

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Posted 2 years ago

“very good service and lots of knowlage”

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Posted 2 years ago

“A big thank you to Donna for all the help in arranging our latest cruise.”

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Posted 2 years ago

“Excellent service provided by Donna so far. We are looking forward to our first cruise since COVID.”

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Posted 2 years ago

“Service was exceptional as always. Which is why I always try to use them.”

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Posted 2 years ago

“Laura Wing provided a quote for the Seabourn cruise we were interested in on the 30/7/22. Advised to contact Stacey, but not possible, spoke with Rebecca who found the quote & completed the booking. The service provided was exceptional by all parties involved at SixStar Cruises, well done.”

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Posted 2 years ago

“When I set out on our booking journey, back in February, I was entranced. My contact was courteous and prompt and informative. But all that now is a distant memory. Back in May I was contacted by Seabourn with the offer of a !0% discount if I settled by the end of the month. I checked with Six Star that the offer was genuine, and when they said yes, I accepted their advice that I should settle in full, with them, and they would deal with Seabourn. Since then, I have had one email confirming receipt of the money but nothing about the discount. By settling early I have given Six Star six months' use of the equivalent of a house deposit in the fast receding hope that I would get back £2K or so as recompense. Given their claims of industry-leading customer service, this lack of communication and assurance is disgraceful.”

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Posted 2 years ago

Thank you for taking time to share your feedback, we're sorry to hear that you've had a poor experience with us and we would like to investigate this further. So that we can look into this for you please could you provide your booking reference number?

Posted 2 years ago

“Shirley courteously but efficiently found a most suitable solo deal for me - and called me back when confirmed with Azamara as well as informing me I had saved an extra £180- through Azamara Captains Club (loyalty club) membership.”

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Posted 2 years ago

“As always Donna was there to help and support us with our booking. A huge asset to your company”

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Posted 2 years ago

“We have used Six Star the last two cruises and have been very pleased with the service given. Sandie was very informative and helpful and we wouldn’t hesitate to use her services again.”

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Posted 2 years ago

“Emma was amazing. Super helpful, understanding and friendly. She knew my needs and found exactly what i was looking for . A credit to your company”

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Posted 2 years ago

“1st time I have booked with Six Star cruises, have to say I was extremely impressed by Dan , was knowledgeable and efficient. Certainly changed my allegiance from my last cruise booker that I have used for 15 years .”

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Posted 2 years ago

“Dan McMahon was excellent as always”

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Posted 2 years ago

“Andy was very patient and helpful and got the perfect cabin for us on our selected cruise”

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Posted 2 years ago

“My thanks to Lisa Mallon and Kate Freeman for making it easy Shirley and David Piggott”

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Posted 2 years ago

“I've used 6* in the past and always found them reliable. This booking was made with Kate, this being her first week with 6* she was a pleasure to deal with, & did a great job in getting all the information I needed to make the booking with confidence.”

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Posted 2 years ago

“Massively disappointed at present, local private transfers did not turn up and contact number was engaged constantly, also having requested hotel with pool, there was none! I usually rely on travel agency to deal with things but six star have let us down”

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Posted 2 years ago

Six Star Cruises is rated 4.8 based on 5,095 reviews