Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,099 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,099 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Andrew Freeman”

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Posted 3 years ago

“Excellent service from Donna Worsnip.”

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Posted 3 years ago

“Emma was very pleasant and efficient. A pleasure to book with”

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Posted 3 years ago

“Excellent service and information from Andy Freeman...always responds speedily and efficiently. We will definitely use him for future cruise bookings”

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Posted 3 years ago

“Our Cruise Concierge Erin was very friendly, knowledgeable and efficient, she did all she could to make our holiday plans run smoothly and was very good at reassuring me when I had questions about the current Covid 19 situation.”

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Posted 3 years ago

“Excellent service from Donna Worsnip”

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Posted 3 years ago

“Customer service received today from Estelle was outstanding. Estelle swiftly sorted out my problem and got me rebooked within the hour. After booking customer service experience 10/10”

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Posted 3 years ago

“What can I say!! My cruise consultant Donna Worsnip is quite simply an absolute DIAMOND. In what must be one of the most complex and confusing bookings due to cancelled cruises, refunds, carried forward credits etc Donna sorted all this out in less than a day and got us the cruise option we were looking for. Attention to detail and concise communication greatly appreciated and we would never go anywhere else to book a luxury cruise. WELL DONE AND THANKYOU ONCE AGAIN.................DONNA”

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Posted 3 years ago

“The two advisers I dealt with were helpful, courteous, polite, positive and extremely professional.”

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Posted 3 years ago

“We were given sound and up-to-date advice re alternatives after Azamara's Lift & Shift failed to deliver viable arrangements. Cancellation followed, and a new back-to-back higher quality cruise with Silversea was offered and booked: service one can trust!”

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Posted 3 years ago

“Brilliant as usual. 10/10 for Dan. Excellent service.”

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Posted 3 years ago

“Our contact with Six Star cruises was Donna and she was excellent. In these difficult times the service we received was personal and professional. We will definitely contact Six Stars first for our future cruises.”

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Posted 3 years ago

“Ralph was super helpful despite only being with the company for a few weeks. Donna helped us yet again and found us a great cabin on our preferred Regent cruise. She organised great flights at a great price as well. After feeling let down by other cruise booking sites, booking through Six Star was a great experience.”

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Posted 3 years ago

“On all my dealing with 6 StarvCruises,Scottnhasvalways been most helpful and reliable. Long maybe reign.”

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Posted 3 years ago

“Andrew Freeman is our cruise concierge and it’s a pleasure to deal with him. Nothing is too much bother and he always take time to explain things.”

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Posted 3 years ago

“Many thanks Andrew Freeman for the professional advice, support and always being available to answer any cruise questions I may have. It's aways a pleasure when its time to book a cruise with Andrew and to know through this difficult time he is aways 'on the ball'. Craig D”

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Posted 3 years ago

“We contacted Stacey Williams again to book another cruise and she was as helpful, friendly & efficient as always. Excellent service!”

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Posted 3 years ago

“Six star cruises are amazing. Great deals, fantastic service and dependable to always keep you informed in these troubled times.”

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Posted 3 years ago

“Scott was very efficient and helpful”

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Posted 3 years ago

“This particular booking was a "lift and shift" as our Azamara Christmas cruise to Australia was cancelled. It was handled by Lisa Mallon, our usual cruise concierge, who, also as usual, dealt with the change very promptly and efficiently.. She is a credit to Six Star Cruises.”

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Posted 3 years ago

Six Star Cruises is rated 4.8 based on 5,099 reviews