Six Star Cruises Reviews

Name: Six Star Cruises
Rating: 4.80

4.8 Rating 5,045 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

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4.8

Based on 5,045 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good service when I book my cruise. Booked two cruises with Lisa who was so helpful and friendly.”

Helpful Report

Posted 4 months ago

“Knowledgeable and very helpful staff. Always straight forward when booking with Sixstar Cruises.”

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Posted 4 months ago

“We have used sixstar over many years (I believe close to ten years now )and recommended them to our friends . The service we receive from Donna Worsnip is exceptional so personal , nothing is to much trouble and always is knowledgable or will go the extra mile to find out for us . She is always very patient even when I ask stupid question , which I am sure she will tell you I do on many occasions. Make sure you ask for her.”

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Posted 4 months ago

“Very good customer service. Lisa Paterson was knowledgeable and very easy to work with.”

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Posted 4 months ago

“great service Rebbaca was great and knew her stuff so no hassle and would deal with again”

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Posted 4 months ago

“The usual exceptional help from Stacey, our excellent Cruise Concierge.”

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Posted 4 months ago

“Stacey Williams is always pleasant efficient and very easy to deal with have been happy dealing with her and your company for several years now”

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Posted 4 months ago

“Lisa was as always very helpful.”

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Posted 4 months ago

“Great teamwork between Dan and Donna. It's really good that when your normal cruise concierge is off another member of staff will help and advice with a new booking before passing it back to our regular agent who then expertly fine tuned the cruise. Thank you to both Dan and Donna for all your efforts, very much appreciated. Thank you also to Six Star for the Fortum and Mason Hamper, a lovely touch.”

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Posted 4 months ago

“Excellent experience throughout the booking procedure from a most helpful cruise specialist.”

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Posted 4 months ago

“Stacey Williams has been excellent so far. 10/10 👍”

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Posted 4 months ago

“We love the care and atention we recive from Shirley McCue. It Is her personel care that counts a lot.”

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Posted 4 months ago

“Really helpful and knowledgeable team and great booking experience.”

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Posted 4 months ago

“Lisa went that extra mile to accommodate our requests and book us a cruise that is just what we wanted. Thanks!”

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Posted 4 months ago

“Stacey Williams was really helpful and she helped me with the cruise we wanted and explained everything clearly. This is our first cruise we have taken and I found SixStar Cruises to be the best, with everything included and their communication very good in the information they sent us about the cruise and all that is provided as well as the day excursions. The price was also very competitive booking well in advance. Looking forward to coming aboard next year!”

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Posted 4 months ago

“From start to finish our cruise on the Azamara Pursuit was seamless. Every transfer, of which there were quite a few, were on time and quite luxurious. Our whole holiday was perfect.”

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Posted 4 months ago

“Paula made the booking process very smooth and she was efficient and helpful throughout.”

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Posted 4 months ago

“Rebecca was really helpful and a pleasure to deal with”

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Posted 4 months ago

“Very friendly and helpful staff”

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Posted 4 months ago

“We knew exactly what we wanted to book, the agent was very helpful. Unfortunately we realised later that needed to add on a request for airport assistance, as we both have slight medical issues. We have always found this request to be readily granted. Unfortunately the telephone agent seemed to have a slight problem with adding this request to our booking.”

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Posted 4 months ago

Six Star Cruises is rated 4.8 based on 5,045 reviews