SINNERS ATTIRE Reviews

Name: SINNERS ATTIRE
Address: Unit D2 Enterprise Way, Bradford Road, BRADFORD, Leeds
Rating: 4.77

4.8 Rating 6,175 Reviews

95 %

of reviewers recommend SINNERS ATTIRE

4.8

Based on 6,175 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About SINNERS ATTIRE:

Est. 2014 Sinners Attire is one of the leading UK Streetwear brands

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SINNERS ATTIRE 5 star review on 28th February 2025

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Katastrophe Qualität”

Helpful Report

Hallo Majid, es tut mir wirklich leid, dass Sie mit der Qualität Ihres Kaufs nicht zufrieden sind. Wir streben nach den besten Produkten und Ihr Feedback ist entscheidend für unsere Verbesserung. Wenn Sie uns schon früher darauf aufmerksam gemacht hätten, hätten wir uns das gerne angesehen und das Problem für Sie gelöst. Wenn Sie Ihre Bedenken weiter besprechen möchten, wenden Sie sich bitte an unser Kundenserviceteam. Wir sind hier, um Ihnen zu helfen und möchten sicherstellen, dass Sie zufrieden sind. Vielen Dank, dass Sie uns Ihre Meinung mitgeteilt haben. Mit freundlichen Grüßen, Das SINNERS ATTIRE-Team

“Immensely unfriendly and unhelpfull staff they, the will try and delay you until you cant return items. They use a lot of bots for customer service and instead of people they use npc's.”

Helpful Report

Hi Gavin, really sorry for any issues you’ve had with returns, everything you need information wise can be found on the website itself including a guide, the portal and our return policy if needed. We do not use any bots for communication, you can contact us via many channels such as email, any form of social media or we also have a live chat feature on the homepage where you can talk to the team during working hours. If you need further assistance please drop the team and email and we can help you the return

“Bought the cuffed joggies , toggle on the bottom of the leg snapped the first time I wore them 😭 £60 .. gutted”

Helpful Report

Hi Christopher, I'm really sorry to hear about the issue with your joggers. That must be frustrating, especially after just one wear. Quality is important to us, and your feedback helps us improve. I am unable to see you reached out to our customer service team on this issue, please do so and we'll do our best to resolve this for you. Thank you for sharing your experience with us. Kindest regards Becki and SNRS Team

“302291 Ordered the above order 5 days ago. Had an email to say it has been dispatched and still haven't received it. Tracking number given doesn't recognise the item.”

Helpful Report

Hi Keith, apologies any issues you're having with DPD, i can see you've selected 3-5 working days delivery with today being the 4th today, i've checked the tracking and it's working fine and will be delivered to you tomorrow Parcel No. 1597 6790 892 xxx Great news, we have your parcel and it's on its way to you if you require any further assistance please contact customer service, thank you

“This is my revise review .The customer service its an absolute disgrace . After my first negative review Sinners Attire response was that i need to understand that solving complaints takes time ,that was after one month since my first email to them. Now, after more than two months problem still not solved still not answering to emails ( last one was on 21 jan) asking for a little more time for the return team to investigate how Royal mail lost my parcel. Called Royal mail couple of times after that and the answer is the same " nobody made a claim on that lost parcel " so they not even trying as long as the company got paid. So 1 start is still too much for the lack of respect towards your customers”

Helpful Report

Hi Constantin, sorry you've had sizing issues on some of the products the trek and assault tee's are muscle fit as stated which means they are smaller to sculpt the physique, we do provide specific size guides for each product along with the models height and weight so you can make sure you get the right fit before ordering. i can also see you've been speaking to becki regarding a return so please allow time for them to respond as quite often we have to get information from other 3rd parties and carriers which we can only answer your questions when we ourselves have answers from them hope this makes sense

“Ordered from here and have ordered before and as per there website it states free delivery over £75 this is not the case. Emailed them and waited to place an order so they could rectify but had no response at all from it.”

Helpful Report

Hi Matthew, due to the holiday period free next day shipping was disabled unfortunately, the only option available was standard 3-5 days hope that makes sense Kind regards Martin

“Ordered a pair of pants and a t-shirt for $170, only to be hit with an unexpected 30% tax from DHL before delivery. Transparency about these additional charges would’ve been appreciated. Hoping the quality justifies the price—otherwise, it might as well have come from AliExpress. Disappointed so far.”

Helpful Report

Hi Vlad, the Canadian duty threshold is very low, so when ordering internationally these are import charges imposed by customs your side unfortunately. We have very little control of this sorry and our website mentions that we do not cover any duty and vat outside of the EU Apologies for any inconvenience this may have caused

“Bad time to ask me for a review after I just waited more than double the shipping time and had no response to two emails asking for some info on where my order was and when it was coming. Completely ignored and just left waiting. Not good.”

Helpful Report

Hi Kieran, just check your tracking and can see this was delivered yesterday, the delivery took longer as these items were both listed as pre-order on the website and were dispatched on the 18th as stated hope that helps Kind regards Martin

“Katastrophe Qualität”

Helpful Report

Hallo Majid, es tut mir wirklich leid, von Ihren Erfahrungen mit der Qualität zu hören. Wir streben immer nach hohen Standards und Ihr Feedback ist entscheidend, um uns zu verbessern. Wenn Sie auf bestimmte Probleme stoßen, wenden Sie sich bitte an unser Kundenserviceteam, damit wir Ihnen weiterhelfen können. Vielen Dank, dass Sie uns Ihre Gedanken mitgeteilt haben.

“Por favor necesito ayuda, Raptor Blue y Raptor Black, me están grandes, solo quiero cambiar S por XS, el lugar donde necesito devolver no se encuentra en mi ciudad y necesito que me ayudeis y me respondais a fedirikay@gmail.com/ por favor”

Helpful Report

“Toor after wearing once on the stitching”

Helpful Report

“Terrible quality, had holes in my shorts, both back and front. I've sent emails asking for a refund or replacement and have heard nothing back.”

Helpful Report

Hi Andre. Apologies with any issues you have had with any of our products, I can’t see any emails from yourself so please can you contact me directly so we can look into this Martin@sinnersattire.com Alternatively you can use the website’s live chat or message via any social media Thank you

“Real good quality clothes been using them for some years now love the clothes have lots just got a new top absolutely wicked”

Helpful Report

Hey Gavin, Thanks a ton for the fantastic 5-star review! We're stoked to hear you've been loving the quality of our clothes for years and that your new top is wicked! It means a lot to us that you're part of the SINNERS ATTIRE family. If you ever have any questions or want to share more feedback, don't hesitate to reach out. We can't wait to see what you pick out next! Best regards, Becki and the SINNERS ATTIRE Team

“I didnt receive my product yet although it says that it got delivered. Please help”

Helpful Report

Hi Constantin, I'm sorry to hear that your order hasn't arrived yet despite the delivery status. Please reach out to our customer service team for further assistance, Sales@sinnersattire.com who will always be happy to help and contact any carriers on your behalf Hope this helps! Kind regards, Martin and SNRS Team

“Very thin material had keys in back pocket sat down ripped the Jeans Won’t be buying from here again”

Helpful Report

“(Bad Product). I was really looking forward to receiving these shorts as I'm training to be a power lifter and on putting them on they immediately tore all around the waist. Very poorly made and I won't be buying again.”

Helpful Report

“I find it hard to review for a product I haven't even received! Been waiting for ages...”

Helpful Report

Hi Michael, you parcel is currently with customs your side awaiting clearance, unfortunately we have no control over how long this takes and as it’s a busier period at the moment it may take a little longer than normal sorry Date & Time. 18 Nov 2024 15:36 Location. Brisbane, Au Your parcel arrived in the destination country pending customs clearance

“Slechte service”

Helpful Report

Hi Theo, I'm really sorry to hear that you've had a negative experience with our service. We strive to provide the best support possible, and your feedback is important to us. I can however advise our customer service team have been in regular contact with you regarding your return back to us via UPS. Kind regards, Martin and SNRS Team

“Sizing is terrible, ordered a hoody for myself in a small…. It just about fits my 12 year old brother”

Helpful Report

Hi Andy, might be worth going for the medium, there is a size guide for all products on the page itself to check sizing before ordering anything A lot of our products are different shapes and its definitely worth checking

“I’m still didn’t received my order it’s showing in my area since 10 days and I’m still waiting 😞 i will apply refund”

Helpful Report

Hi Omar, I'm really sorry to hear that your order hasn't arrived yet. I understand how frustrating this can be. I can see our customer service team have dealt with this for you and advised you there have been delays at customs internationally. Please don't hesitate to continue to chat with our customer service team who will continue to help Kind regards, Becki SNRS

SINNERS ATTIRE is rated 4.8 based on 6,175 reviews