SINNERS ATTIRE Reviews

Name: SINNERS ATTIRE
Address: Unit D2 Enterprise Way, Bradford Road, BRADFORD, Leeds
Rating: 4.77

4.8 Rating 6,175 Reviews

95 %

of reviewers recommend SINNERS ATTIRE

4.8

Based on 6,175 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About SINNERS ATTIRE:

Est. 2014 Sinners Attire is one of the leading UK Streetwear brands

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SINNERS ATTIRE 5 star review on 28th February 2025

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Colour is not as shown on the picture”

Helpful Report

“I placed the order on Monday. I didn't received nothing yet.”

Helpful Report

Hi Karol, apologies please can you contact the customer service team who will assist you with tracking this order and getting this sorted for you Sales@sinnersattire.com Kind regards Martin

“Dont buy these jeans”

Helpful Report

Hi Nicholas, we've sold 100,000+ of these over 10 years i'm sure our customers would disagree with you

“I didn’t receive my parcel I’m still waiting for it I don’t know why I’m totally confused about that please I need it”

Helpful Report

Hi. The carrier is saying there is an issue with your address and they require further information from you to deliver this We were unable to deliver the parcel due to a query with the address We provide all tracking links via email and also we have a tracking system on our website so you can follow your order through the whole journey and see if there are any problems on route Please contact the our team for assistance with this Issue Thank you

“Not happy as I'm don't like the pair of jeans I purchased so sent them back and still got charged£ 7.99 won't buy from you again.”

Helpful Report

Hi Robert, apologies the charges you've paid would be £5 for you initial DPD next day delivery and we do offer a free exchange service if you want to swap the jeans for another style/colour/size but unfortunately returns for a refund are currently £2.99 sorry for any inconvenience this may have caused

“I purchased a few pairs of the joggers and i’m pretty much disappointed. The fit isnt that great and the material feels cheap. I ordered a size large and their way too baggy in the crotch area. I’ll stick to ordering from ECHT and Vanquish Fitness.”

Helpful Report

“Badly designed shorts,Very uncomfortable fit. Also as well as having to pay postage and packaging for your return,you also have to pay a return fee which i thought was very inconsiderate and will definitely put me off buying from Sinners again.its ended up costing me money just to basically try on clothing. Don’t buy unless you know it fits.”

Helpful Report

Hi Spence, we provide a free exchange service for UK customers if you need to change anything for another size or swap for another item, we do also provide the models height and weight on all items and each product also has a size guide so you can check sizes with items you already have for reference before purchasing This should all help you make the correct size choice before ordering to prevent anything being returned Hope that helps Kind regards Martin

“I ordered 2 pairs of shorts, and both of them I was very disappointed with. The 1st pair which looked like it had compression as an inside layer was not compression, very surprisingly heavy and quality was very poor. The 2nd standard sports shorts were very poor quality, more so swimming trunks than sports shorts which was not what I was expecting. Unfortunately will not be ordering again.”

Helpful Report

“My order hasn’t arrived, it was due yesterday.”

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Hi Laura, any issues tracking your package as the team will assist you, i would also advise contacting the carrier your side in case these need assistance with your address which sometimes can be the case. Please contact the team at sale@sinnersattire.com

“Black assault 1/4 zip had hole on the right sleeve when took out of package”

Helpful Report

Hi James, apologies if you can drop us an email the team will arrange a replacement or refund on any items you have issues with, that's no problem at all sorry for any inconvenience caused Kind regards Martin

“I want to return items and it my email is not correct and have order number on that same email. Sent message on website and on instagram but no response. Hope someone gets back to me soon as I want to return the oversized clothes for a small size. Thanks”

Helpful Report

Hi Amit, we’ve not had any contact from you via instagram, please can you email the team sales@sinnersattire.com for assistance on this Kind regards Martin

“Still waiting for my 2x pairs shorts”

Helpful Report

Hi Ryan, the tracking shows this was delivered to you today The parcel has been delivered at 12:29 on Fri 06 Sep 2024 If you need further assistance please contact customer support Thank you

“This Time the delivery taken over 4 weeks and i dont got what i ordered. And No Discount”

Helpful Report

Hey Marco,Thank you so much for taking the time to share your experience with us at SINNERS ATTIRE. Your feedback is incredibly valuable to us. First and foremost, we would like to apologize for the unfortunate incident regarding your recent delivery. We understand how frustrating it must be to have waited for over four weeks only to receive your order. This is definitely not the level of service we strive to provide to our valued customers, and of course we feed this back to our carriers as i'm sure you can appreciate, incidents like this is out of our control. However we did advise your order had been dispatched from us within timeframe, with the generated tracking sent to you for your order as confirmation- Your order was unfortunately lost in the network with the carrier which is out of our control. We then went on to replace your order straight away and offer a good will gesture also to which this order was delivered shortly after. We deeply regret the inconvenience caused and want to assure you that we take these matters very seriously. Once again, we sincerely apologize for any inconvenience caused and we genuinely appreciate your loyalty and patience. Kind Regards Becki SNRS

“Baggy pants. Not skinny at all. I got tricked. Look nothing like the photo.”

Helpful Report

Hi Tate, apologies you’re having issue with a product fit, we do provide a size guide and measurement spec for each product so you can double check the size is right for you before purchasing. If the item is to big you probably need to size down as we use actual products from stock for the web images so everything is the exact

“I ordered over £500 on Tuesday for the holidays. It's now Saturday and I have not received my next day delivery items. Becki at customer service could have sent the lost order yesterday so it was here for my holidays today, but she refused. Stick with gym king.”

Helpful Report

Hi Grant, as explained your order is within the royal mail network currently, we would not ordinarily replace the order until royal mail had declared this lost which would be after they had completed their investigation as there is a good chance this could turn up tomorrow as they have already told us they have a back log at the leeds depot, the team even went down to the depot to speak to staff to try and get more information for you to get this to you for your holiday. We had shipped your order next day as agreed but after this we are at the mercy of the carriers i'm afraid which is the case here. the team have done everything we could to assist you with this and i can only apologies for the issues we've had here with royal mail Kind regards Martin

“No me gusta”

Helpful Report

“Worst company I've ever dealt with”

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Hi Scott, thanks for leaving the review unfortunately we cannot authorise discount codes you find from other websites, the majority of these are fake and the team wont honour these when you are rude and threaten to call the bank 😂 As we stated to you we only advertise active discount codes, the fake ones won’t work. We accept returns so you can send the items back for a full refund no problem at all

“I paid for next day delivery. This was on a Saturday. The parcel was delivered Tuesday. Was not signed for and was just dropped at my front door. Very poor”

Helpful Report

Hi Neil, we are closed over the weekend sorry anything ordered over the weekend is dispatched Monday for delivery Tuesday as stated below on the website at the very top on bold letters https://sinnersattire.com/pages/delivery Hope this helps Kind regards Martin

“Received the wrong order had to send the incorrect items back, then by the time I had received the correct items one of which was of terrible quality, it was outside of the 14 day returns policy.”

Helpful Report

Hi Lewis, please contact the team they will assist you with this return no problem Kind regards Martin

“I put one star because i cannot put zero… Ordered a short few days ago, got charged twice with a different price, after an hour i contact the customer service to ask why, they told me i’ve ordered two times the same item… which i never did, pass the process of payment one time, however got two different orders, with two different prices (one without the shipping cost, that got delivered one day later) the girl that attended me (Kirsty) mentioned they’d work out a free returning cost for that item, however the day that made it, asked for it and she told me that couldn’t be done, so i ended up paying twice, for two identical items, loosing my time returning it and even paying for it… The product is okay, however not worthy of 40£ for a shorts… not that good. It’s a pity as the brand have some cool items and nice potential, however very bad experience, really stopped me from buying other stuff.”

Helpful Report

Hi Jose, we have literally 10mins to cancel an order before it’s picked/packed and placed in mails sacks which is extremely difficult to find after that. When checking out you have to click confirm the order which then you are taking responsibility that everything is correct I can stress how vital this is. However we accept returns and you can send this back for a refund no problems at all Hope this helps Kind regards Martin

SINNERS ATTIRE is rated 4.8 based on 6,175 reviews