SINNERS ATTIRE Reviews

Name: SINNERS ATTIRE
Address: Unit D2 Enterprise Way, Bradford Road, BRADFORD, Leeds
Rating: 4.77

4.8 Rating 6,175 Reviews

95 %

of reviewers recommend SINNERS ATTIRE

4.8

Based on 6,175 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About SINNERS ATTIRE:

Est. 2014 Sinners Attire is one of the leading UK Streetwear brands

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SINNERS ATTIRE 5 star review on 28th February 2025

263

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order swim shorts a. Number of times and they all either came with holes or had holes after few wears.”

Helpful Report

“I have bought numerous pieces for Sinners Attire. The last pair of jeans i wore twice and the waistband fell apart. This has left me feeling very dissatisfied and dissatisfied.”

Helpful Report

Hi Jonny, apologies any issues with a product and the team are happy to replace this for you Please get in touch and we can assist you with this

Hi Jonny, i can see see these was already replaced for you on the 17th

“Woulda been nice if I got it”

Helpful Report

Hey Tony, I have just checked the tracking details on your parcel and can see this has been delivered today Please see the details below The parcel has been delivered with the authorisation to leave in a safe place at 16:22 on Tue 16 Jul 2024 Anything else you need please do not hesitate to contact me directly kirsty@sinnersattire.com Kirsty Team SNRS

“Haven't rec9ece item as your chosen delivery agent failed in my request for delivery !!”

Helpful Report

Hi Lee. your order is at the local delivery office for collection, it appears the school have declined parcels if you check on the royal mail tracking page You can divert this to another address or collect delivery the delivery office

“Don't waste your time, unless you know you won't return. My return apparently hasn't been proccessed. Currently having to start legal action which ive been trying to put off. Gave them QR code today, and they have all screenshots that were needed and information etc previously. Sick of smaller companies thinking they're immume from any unforseen problems and if one does arrise, they do anything to not have to deal with it. It's not them thats down on money, it's me, and i'm annoyed to be honest. Fed up of repeating myself as well. They asked me the same question 3 times and refused to just scroll up the email chain to find the first answer. How lazy is that? Can't even scroll up to see the already clearly given answer to a repeated question. Absolute p--stakers to be honest. The legal advisor i've given everything too was chuckling as he was reading through their responses. It was a joke tbh. Its a shame because the garments i did keep were great.”

Helpful Report

Hi Molly, apologies all returns are inspected by the team to ensure they comply with our policy such as being returned with tags, unworn and in the original packaging e.t.c the customer services team will contact you to discuss this further

“I have not received any of my package and I bought 2 jumpers and 2 shirts everytime I tryed to track it it wouldn't track and for the past week it has been sitting in the same spot I have tryed email but have had no responses not happy will not buy from again”

Helpful Report

Hi Natasha, apologies the customer service team do not work over the weekends sorry so they would not respond until Monday, I have however just checked your tracking link and can see this will be delivered tomorrow

“Love your stuff would buy loads more , but fed up with never getting the stuff because you send it royally slow mail !!!!”

Helpful Report

Hi mark, apologies we also offer DPD at checkout as an option, you can choose which ever carrier you wish if Royal Mail are an issue

“Hi.. I ordered my shorts 3 days ago and still not received.. They was 24hrs delayed but now it’s 48hrs Not sure where they are.”

Helpful Report

Hi Brennen, apologies your order hasn't arrived yet, if you can contact the customer team via email or live chat they can assist you tracking this or arrange a replacement

“Ordered shorts sent me combats and wrong size wouldn’t recommend”

Helpful Report

“The quality is very bad , unfortunately I don’t have time to return but I do really regret buying that trousers”

Helpful Report

Hi Mahmoud, apologies for any issues you've had if you can get in touch via email the team will be happy to assist you with anything Kind regards Martin

“Para nada contento , todabia estoy esperando la respuesta al correo para poder usar la tarjeta regalo ya que no se como usarla”

Helpful Report

Hola, la tarjeta de regalo se envía por correo electrónico y simplemente usas el código al finalizar la compra.

“Placed an order with a discount code, went to check out & paid, noticed it removed the discount code. Setn an email instantly to customer services, replied 3-4 hours later & said sorry its too late to cancel now so i have to let the money come out my bank, get the parcel PAY to send it back & take it to the post office! Decent clothing but customer service is a joke!”

Helpful Report

Hi Kieran, unfortunately as the team explained to you the code you used was found on a discount website which was not an active legitimate code this is why it would not work sorry, we only advertise active codes on our social media, ads or own website, please do not sure codes from other websites as 95% of them are fake and click bait

“Hi, disappointed with the service so far. I made an order (my fault) in error. However with this I cancelled the order immediately and emailed to clarify. A lady then emailed me to advise it's already been shipped so unfortunately cannot refund which I was annoyed at, because don't see how it can shipped when I cancelled straight away. I advised the lady irregardless I would like a immediate refund. I was given no response and silence then I have sent another email and still have no received response! I will be leaving a review on trust pilot and I am still waiting for my refund still no response.”

Helpful Report

Hi Marc, unfortunately it is not always possible to cancel orders as they are picked, packed and dispatched throughout day, which could have meant by the time this was picked up by customer services it would have already been to late. you can return this for a refund via our portal https://returnsportal.co/r/sinnersattire?s=1&lang=

“I must say,I'm not hat happy, not received this parcel as advised was delivered and not received. Now I've not been refunded and seems that they are stalling. I'm away now too and was needed for my holiday”

Helpful Report

Hi Abby, apologies the tracking shows this has been delivered, you can check the location and gps on the royal mail page itself. if you need further help the team can assist you with this

“As these shorts are for swimming they should have a tightening string These have nothing to stop them falling down”

Helpful Report

Hi Dameon, the shorts have a waved elasticated band so there is no string with these, you can see all the details from the product images online some of our shorts have strings the others weaved bands as part of their design

“Absolutely shocking clothes bought 2 hoodies 1 not even fully stitched right at all blue marker open on the clothes both items and bought some cargos also very badly made hole in the pants and cotton coming off I’ve cancelled my account and I will never order again pls think before ordering I will upload pictures also”

Helpful Report

Hi Kelly, apologies for any issues you have received with the items, we can exchange or refund anything you're not entirely happy with no problem at all, these can be sent back free via our portal again sorry for any issues you've had Kind regards Martin

“The package was returned and so far it has not arrived, 2 months have passed.”

Helpful Report

Hi Jefferson, if this has been returned to sender to team will be in touch to resolve this for Apologies for any inconvenience caused

“ordered jeans that showed being in stock, recieved email stating item dispatched. Made contact after waiting over 1 week for delivery to be told item out of stock ........absolute shambles”

Helpful Report

Hi Andrew, looks like this was a return for an exchange, unfortunately the requested exchange size is out of stock and we have therefore had to refund this sorry, please note we do advise 7-14 days to process returns which is stated both on our policy and returns page any issues such as out of stock sizes we would then notify you once this return process had been completed sorry for any inconvenience caused

“Very disappointed with your service you have given me, I got three items of clothing which was to small and I tried to return them but couldn’t get a return item code from your website or the site I paid from. I emailed you about this issue and the return email said that you emailed me a return code which I didn’t receive, so I will never buy anything again from your website,,one very disappointed customer”

Helpful Report

Hi Simon, you can return easily via our portal, which will email you a QR code or a label as an attachment you then take this to the drop of, it’s literally that easy. I’ve just resent you the label to your email, any issues the team are always happy to help

“Still waiting on an email for an item I did but received that I ordered Almost 8 weeks waiting and still no reply back please come back to me or refund me Seancrowe90@hotmail.com”

Helpful Report

Hi Sean, i've passed this on to the team and they will be in touch to get this resolved for you sorry for any inconvenience caused

SINNERS ATTIRE is rated 4.8 based on 6,175 reviews