sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,082 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,082 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

Write Your review

Tell us how sinks-taps.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

sinks-taps.com 5 star review on 16th November 2024

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, competitive prices good range of products.”

Helpful Report

Posted 7 years ago

“Poor refund”

Helpful Report

Posted 7 years ago

Hi Irena Thank you for the comments and feedback. We can clarify the situation regarding your return. We delivered a Granite sink on the exact day you requested and afterwards you decided you had ordered the incorrect model. We opened a return request for you and provided a full refund of the cost of the sink (without any additional charges). Due to the number of returns processed we do specify that an actual refund can take up to 30 days. However, on many occasions the refund is processed back into your account before this date. We are sorry you feel our service warrants a 1 star review, in particular when we delivered a Granite sink at the lowest price on the internet, to your home address within just 48hrs!

Posted 7 years ago

“Efficiency”

Helpful Report

Posted 7 years ago

“Easy to order on line. Sink arrived as promised, delivery company was efficient and helpful.”

Helpful Report

Posted 7 years ago

“The availability of someone to talk to first and sort out a couple of questions I had about the tap I wanted and getting the tap reasonably quickly. Love the tap!!”

Helpful Report

Posted 7 years ago

“I don't normally do reviews, but felt I had to in this instance. Despite ordering a Perrin & Rowe hand made tap 6 weeks before I needed it, manufacturing issues meant it would not be delivered until after the kitchen and worktop were fitted, and after I planned to move in. Richard in Customer Services (and I'm sure some others too) really went the extra mile to source a replacement urgently, and I'm delighted my new tap arrived in time. You can never be sure, when buying online, what a company's customer service will be like in the event of a difficulty, but I can honestly say I have no hesitation in recommending Sinks-Taps.com. Thank you Richard.”

Helpful Report

Posted 7 years ago

“I found the salesman extremely helpful and polite when discussing my requirements especially the benefits of having the predrilled tap hole.”

Helpful Report

Posted 7 years ago

“Easy to purchase and fantastic price, good communication from company Delivery driver polite and helpful. Sink and Taps look good in the new kitchen. The whole purchase was a breeze from start to finish”

Helpful Report

Posted 7 years ago

“Richard is a star. His advice and knowledge was most appreciated and genuine. Hope the after sales is as good as he was. Johanna Cruttenden”

Helpful Report

Posted 7 years ago

“i could get to speak to a person straight away and they were both knowledgeable and efficient. one of the few companies have have delt with recently that had excellent customer service”

Helpful Report

Posted 7 years ago

“What a pleasure to deal with a professional, pleasant sales person! Thank you.”

Helpful Report

Posted 7 years ago

“Keen prices, polite service with good knowledge of the products”

Helpful Report

Posted 7 years ago

“Great range. Helpful staff and cheap international delivery”

Helpful Report

Posted 7 years ago

“Provided the product I had specified and delivered it to my home the very next day.”

Helpful Report

Posted 7 years ago

“Best price, great communication, fast delivery”

Helpful Report

Posted 7 years ago

“Having checked other websites Sinks and Taps saved me money. Also when I phoned to make a further enquiry the salesperson was very well informed about the sink & tap I was buying.”

Helpful Report

Posted 7 years ago

“The product I wanted at a great value price delivered promptly”

Helpful Report

Posted 7 years ago

“The person to whom I spoke seemed very knowledgeable and took time to ensure that I was ordering a suitable product”

Helpful Report

Posted 7 years ago

“Richard was excellent in the phone and very helpful in helping me to decide which waste disposal unit to purchase. Very quick and efficient”

Helpful Report

Posted 7 years ago

“Quick delivery”

Helpful Report

Posted 7 years ago

sinks-taps.com is rated 4.7 based on 5,082 reviews