sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,115 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,115 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 26th March 2025

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible customer service. Didn’t reply to emails after supplying faulty product. I purchased a premium product from this company, which after a short time became faulty. I raised the issue twice by email, and SINK-TAPS didn’t even have the decency to reply to either email.”

Helpful Report

Posted 2 years ago

“Excellent service good quality sink”

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Posted 2 years ago

“Really quick service. The tap we ordered is very good quality. Unfortunately the only downside is the tap is very chunky and wasn't as delicate as it looked on the Website”

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Posted 2 years ago

“Good design, quite easy to install, but hose connection to tap could be improved as it is far inside the tap body. Good service and prompt delivery.”

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Posted 2 years ago

“Great service. My taps are perfect”

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Posted 2 years ago

“We searched a lot of places to find the right sink for us, then more to find the best price and we ended up with sinks-taps.com. It was quickly delivered and exactly as promised. We're very happy.”

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Posted 2 years ago

“Having looked at taps in B&Q of the same design, these taps from sinks- taps are of far better quality and finish. very pleased with the price and the saving i have made. Delivered on the day and time agreed, excellent service would use this company again.”

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Posted 2 years ago

“Good website. tap delivered on time”

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Posted 2 years ago

“Very impressed. Someone always available to answer the phone and delivery was prompt and careful”

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Posted 2 years ago

“Efficient service”

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Posted 2 years ago

“Great product range and fast delivery with very competitive pricing.”

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Posted 2 years ago

“Placed an order at 2pm and it arrived 9am the next day!! Amazing service. Love my new sink would definitely use again. Thank you.”

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Posted 2 years ago

“Just what I was looking for a complete set , round separate sink, drain , basket to replace old .”

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Posted 2 years ago

“Excellent customer service and technical advice not biased to encourage you to make a purchase”

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Posted 2 years ago

“I was left wondering if this was a legitimate company. Order placed and confirmed, paid via PayPal. Within half an hour of confirmation received an email from the company saying payment had been refunded through PayPal. No further explanation. Checked website and it appeared the order was being processed, checked daily and still the same message. Eventually, tried to contact the company and finally emailed asking what was happening with the order. In the weeks since there has been no response from the company until the review requests. Personally, I would not consider using this company again, very poor customer service.”

Helpful Report

Posted 2 years ago

Dear Mr Bullimore The product you ordered was unexpectedly discontinued. We refunded your order in full within just 34 minutes of you placing the order online. Within the Paypal refund, we explained the stock situation and apologised for the inconvenience. Our small team work incredibly hard and it is therefore very disappointing that you have left a one-star review when they reacted so quickly and thoroughly. Our phone lines are open Mon-Fri 8:30-4:30pm and we always have staff available to answer the phones. We also have voicemails and have no record of you calling or sending any emails.

Posted 2 years ago

“Comprehensive range of sinks very pleased with the order process. Tc”

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Posted 2 years ago

“Love the tap looks really good quality plus with my butler sink”

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Posted 2 years ago

“I was very happy with the service received from TAPS.COM when purchasing a new kitchen tap. The tap and filter were well packed and were delivered within the timescales promised. Thank you TAPS.COM”

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Posted 2 years ago

“Excellent purchase experience with this company. Offered a most competitively-priced product which was securely packaged and supplied with speed and efficiency. Backed up with timely and informative messaging. Highly recommended.”

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Posted 2 years ago

“Our taps came promptly , and they were very well packed.”

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Posted 2 years ago

sinks-taps.com is rated 4.7 based on 5,115 reviews