sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,084 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,084 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 16th November 2024

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with your service and prompt delivery. The only thing I would have liked was some instructions of suitable cleaning liquids to clean my new black granite sink.”

Helpful Report

Posted 8 years ago

“Very pleased with the 2 taps and sinks ordered. Had a slight problem with one of the taps, I sent an email in the evening and by 9.30 the following morning had a telephone call from the manufacturer saying a replacement part would be despatched that day. Would definitely order from this company again”

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Posted 8 years ago

“Very happy with tap and delivery.”

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Posted 8 years ago

“I spoke to you by telephone [a great bonus to me]. The lady was very helpful and the service I received excellent.”

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Posted 8 years ago

“Really helpful, knowledgeable staff. Flexible approach ensured sink arrived on exactly the right day,”

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Posted 8 years ago

“first sink delivered broken by carrier. very efficiently replaced next day and sink exactly as ordered”

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Posted 8 years ago

“Item delivered on time excellent service”

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Posted 8 years ago

“The kitchen tap we ordered was delivered on time and in perfect condition.”

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Posted 8 years ago

“Top quality item at a great price a pleasure from start to finish”

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Posted 8 years ago

“Very pleased with this sink and taps, was just what I was looking for. Would recommend.”

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Posted 8 years ago

“I purchased a villeroy and boch sink with waste. the sink was excellent and a fair price but i also purchased the waste with this. which the person said i needed. on day of installation the fitter said that it was the wrong waste so i made a call to the seller.They said that the person with the information regard what waste i needed was in a meeting and would call me back. Guess what no call back. I know i should chase this up but when someone says they will call you expect it.so thats why i giving it a poor rating,”

Helpful Report

Posted 8 years ago

Hi Andy Please accept our apologies. I have looked into the issue and found the message left with a member of staff did not get passed onto the technical department. Whilst we have an excellent team and a normally robust system, we will occasionally miss the odd callback. I have also checked your product content and found the correct items for your sink were ordered and should have fitted together without any problems. It may have possibly been your fitter who wasn't familiar with the items.

Posted 8 years ago

“Online purchase very easy, speedy delivery. Good quality and just what we wanted. Recommend this to others without hesitation.”

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Posted 8 years ago

Thanks for the great review!

Posted 8 years ago

“Franke sink arrived on time good quality and fit perfect, thanks for a the good service, would recommend and use again.”

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Posted 8 years ago

Thanks for the fantastic review!

Posted 8 years ago

“Prompt delivery. Quality tap at good price.”

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Posted 8 years ago

“A++++++++++++++++”

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Posted 8 years ago

“This company is one of the best I have dealt with online,ordered a inset sink and tap from them and both arrived on the days they said.kept you informed by email of each part of the delivery process .When the sink arrived on a pallet the driver was very polite and helpful . The new sink and tap looks great in the new kitchen , Thanks sinks and taps you were a pleasure to deal with .”

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Posted 8 years ago

Thanks for the amazing review! Its great to receive such positive feedback and shows our great team of staff put in the hard work to look after all our customers.

Posted 8 years ago

“The sink unit I bought from you was good value for the price paid and good quality too. However the waste accessories supplied were non UK standard and I had to go and purchase UK replacements. If you are selling foreign plumbing items you should ensure UK compatibility.”

Helpful Report

Posted 8 years ago

Hi David. Thank you for your review. We only sell UK specification products and therefore you should have had no issues when it came to fitting them. Perhaps something was actually missing from the pack? I have checked your order and found no record of you reporting this issue to our CustomerService team. Apologies, if this caused you some inconvenience.

Posted 8 years ago

“Excellent service and delivery”

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Posted 8 years ago

“The stainless steel sink was exactly what I expected and after 2months I am still very pleased with it .”

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Posted 8 years ago

“Good communications, easy to use. I had to speak to someone about my order and she was brilliant. Even went down to the warehouse and checked my delivery was ready. Very good service. Would use again when need to.”

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Posted 8 years ago

sinks-taps.com is rated 4.7 based on 5,084 reviews