sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.69

4.7 Rating 5,055 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,055 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 16th November 2024

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with this product. Prompt service no hassles.”

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Posted 4 years ago

“Good price, nice products, delivered on time 👍”

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Posted 4 years ago

“Helpfull and eficient staff”

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Posted 4 years ago

“Good service excellent product”

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Posted 4 years ago

“Poor communication, don’t buy if your order is needed in under a week to 10 days unless you pay more money, and refunds can take up to 30 days. Ordered exactly the same from another company, arrived in 2 days. Not impressed.”

Helpful Report

Posted 4 years ago

Dear Miss Clark Thank you for your feedback. Im sorry that you felt the service you had received was worthy of only a one star rating. The ceramic sink you purchased was selected with a hold cut. This means we take the sink out of the box and set this up in an area to knock out the tap hole. This is a difficult task to ensure the sink is not damaged and can take an extra day to complete. The FREE delivery service is specifically aimed at customers who do not need the product for a specific time or day. Our website clearly shows the average delivery time for this service is up to 5 working days. For many smaller products such as taps and stainless steel sinks, FREE delivery can be as quick as 1-2 days. As the products are massively discounted, we also cannot afford to offer a premium delivery service. The standard FREE pallet delivery service is a very expensive method of delivering fragile goods and any upgrade in speed does carry a small surcharge. Your full refund was also completed within just 3 DAYS of you cancelling your order, not 30 days as you have stated in your review.

Posted 4 years ago

“Always Good quality products delivered on time.”

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Posted 4 years ago

“Good range of products and very efficient delivery.”

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Posted 4 years ago

“Very prompt service and so easy to order.”

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Posted 4 years ago

“Very pleased with the sink but HATE the amount of ugly plastic pipework. Would have been five stars.”

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Posted 4 years ago

“Really easy website to navigate, have great product information and related products.”

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Posted 4 years ago

“Website was easy to use. Lot of choice, and competitive prices.”

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Posted 4 years ago

“You were able to accommodate a quick delivery.”

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Posted 4 years ago

“Performed as promised.”

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Posted 4 years ago

“Paid me money & got me tap - smashin'”

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Posted 4 years ago

“Lovely sink, great service”

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Posted 4 years ago

“delivery item just as descibed.”

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Posted 4 years ago

“Quick delivery we'll packaged item”

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Posted 4 years ago

“The tap arrived very promptly and is exactly as described. Very pleased with how it looks.”

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Posted 4 years ago

“Item arrived as expected installation was very easy andworksverywell”

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Posted 4 years ago

“Good price delivery as promised Not installed yet but looks good”

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Posted 4 years ago

sinks-taps.com is rated 4.7 based on 5,055 reviews