sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.69

4.7 Rating 5,055 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,055 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 16th November 2024

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loads of choice, easy order process and excellent help from the on-line support chat.”

Helpful Report

Posted 4 years ago

“I placed an order with this firm on June 24th of this year. They acknowledged my order immediately and that was the last I've heard from them. On July 8th I emailed them to inquire about the delay in sending my order but again, nothing. Fortunately I paid with Paypal and I'm now in the process of looking for my money back. Please don't order anything from this company, they seem to be either badly run or simple gangsters”

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Posted 4 years ago

“Great quality product at a great price”

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Posted 4 years ago

“Great prices and fast delivery”

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Posted 4 years ago

“The product was cheaper than anywhere else, however the communication and delivery times were not great. Was meant to take 2-3 weeks and in the end arrived 4 weeks later. I had to chase up a number of times and replies were slow and only partially covered questions raised. Dpd delivery was great with communication on the day of delivery.”

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Posted 4 years ago

“Excellent product prompt and a very curteous de,I ery guy”

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Posted 4 years ago

“Excellent range of products and great value for money”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Good product, quick delivery”

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Posted 4 years ago

“Absolutely seamless - from purchase through to delivery!”

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Posted 4 years ago

“I am still waiting for a response to my email re an order made on 19/6 I have tried many times with no reply. I do wonder how others are able to contact you and receive their goods!!”

Helpful Report

Posted 4 years ago

Dear Mrs Heaton. We did send a previous reply to advise the factory producing the wire baskets had closed down and provided an alternative to consider. We have emailed the details again. Please check your spam/junk folder as it may have gone into there!

Posted 4 years ago

“Good product - tap looks good and works fine with quite low hot water pressure. Exactly what was required. The delivery was a bit later than I anticipated and after 5d my one e mail seems to have prompted Sinks and Taps to get it despatched quickly thereafter and it was duly delivered next day or day after. Great reaction from Sinks and Taps but would have preferred if it had been promptly despatched in first place.”

Helpful Report

Posted 4 years ago

“This was the only company to give the full spec for the taps. suitable water pressure in bars and more importantly for me, if it was dual flow. well packed and quick delivery.”

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Posted 4 years ago

“Very happy with the product and service.”

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Posted 4 years ago

“Great service during difficult Coronavirus times. Very prompt delivery.”

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Posted 4 years ago

“I have to say that the help, communication, professionalism and speed of delivery was second to none. I ordered a Perrin & Rowe kitchen tap with a lead time of 6 weeks or so. I explained we needed this urgently and the gentleman put a note on the order to hopefully speed up delivery. The item arrived within a matter of a few days and it was also lockdown. I can highly recommend Sinks-Taps.com - excellent all round!”

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Posted 4 years ago

“Tap looks good,waiting to have the kitchen done, so it is still in the box”

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Posted 4 years ago

“Taps arrived with wrong tail pipes. So unable to fit taps. Customer support promised replacement pipes would arrive next day. 16 days later they still haven’t shipped. We had to go and buy alternate fittings to install taps.”

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Posted 4 years ago

Hi Barry. I'm really sorry. We requested the correct parts be sent direct from Abode to you on the day you requested. They confirmed that parts would be sent and we have not heard anything since. I can only apologise for the inconvenience caused. Its incredibly frustrating for us also when we have arranged for the parts to be dispatched and the company we are reliant on fails to send them or let us know of any issues. Again, please accept our apologies.

Posted 4 years ago

“Excellent delivery and taps installed. Vast improvement on similar taps being replaced.”

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Posted 4 years ago

“Arrived in good clean condition when stated. I was able to change delivery date after order confirmation”

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Posted 4 years ago

sinks-taps.com is rated 4.7 based on 5,055 reviews