sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,082 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,082 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 16th November 2024

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke to Richard again after 4 years -previous order - & received the same happy person on the telephone - very informed & courteous.I like the continuity .JLH”

Helpful Report

Posted 6 years ago

“On internet order sought confirmation by phone of sink unit so they could supply right waste kit before dispatching it.”

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Posted 6 years ago

“They were very helpful and informative and managed to source a new set of Perrin & Rowe taps for me, which seem to be like hens' teeth! Very happy, thank you.”

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Posted 6 years ago

“Quick Easy and efficient no after sales pitch just helpfull.”

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Posted 6 years ago

“Product arrived on time. Very well packaged.”

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Posted 6 years ago

“Very pleased with the service, when ordering a Perrin & Rowe item I was expecting to have to wait 4-6 weeks for delivery. Richard quickly checked their stock order from supplier and was informed one would be available to despatch within the week.”

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Posted 6 years ago

“Initial lack of communication of the order was made up by Richard owning the issue. All the stops were pulled out and products were delivered to required dates. Would recommend and use again.”

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Posted 6 years ago

“Very easy to order online,quick delivery,plenty of choice and good value for there products.Would recommend.”

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Posted 6 years ago

“Could not have been more helpful and right sink at right price”

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Posted 6 years ago

“Kitchen installation is work in progress but the sink is just what I wanted. Nice chopping board and basket included. These have been extras with other companies. Good quality at a good price!”

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Posted 6 years ago

“Service by internet & phone quick & easy. I needed next day delivery but extra charge was over £27 but via phone was reduced to £8+ rather a difference but still expensive. I have yet to receive product.”

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Posted 6 years ago

“Helpful polite, well spoken, clear answers to questions.”

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Posted 6 years ago

“Easy to order - great delivery and goods packaged really well. Cannot fault them!”

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Posted 6 years ago

“Very helpful, pleasant and efficient”

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Posted 6 years ago

“it was very easy to place the order, I did not have to repeat anything that was said. excellent service. thank you very much for the help S Rowland”

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Posted 6 years ago

“Very helpful sales dept, needed a tap in a hurry spoke to Richard who sorted everything out even after I made a mistake in ordering”

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Posted 6 years ago

“I paid £19 for quick delivery that did not happen on the agreed day. I then needed to call them a few times to work out what had happened. The first order had got lost, they ordered a second which arrived on time, so all was well in the end, but it took some effort.”

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Posted 6 years ago

Hi Christian Thank you for the feedback. We are really sorry the parcel didn't arrive on time as planned. We send thousands of products by courier and just occasionally the odd parcel goes missing. As soon as we were aware the parcel had not arrived we immediately sent out a replacement whilst trying to find out what happened to the first one! Our main concern was to not inconvenience you any further hence why we didn't wait to try and find the first missing parcel! Again, apologies for any inconvenience this may have caused. Regards James

Posted 6 years ago

“Excellent website with loads of important technical information in easy to understand language. The tap I bought was reasonably priced and arrived the next day, even though I hadn't paid the extra for that. Highly recommended.”

Helpful Report

Posted 6 years ago

Hi Andrew. Many thanks for the great Company review. As a small family run business we try very hard to have the best information and provide the best products and service we can. Competing with the likes of Amazon and other corporate giants can be difficult, so its great to receive such positive feedback. Thank you for your business, it is really appreciated.

Posted 6 years ago

“Excellent service!”

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Posted 6 years ago

“Prompt callback when offered and accepted in live chat. Friendly knowledgeable service. Great prices and quick delivery”

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Posted 6 years ago

sinks-taps.com is rated 4.7 based on 5,082 reviews