sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,086 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,086 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 16th November 2024

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service and value for money”

Helpful Report

Posted 11 years ago

“Excellent service and product. Would definitely use again hence am happy to recommend.”

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Posted 11 years ago

“Thought my tap was never coming, had to use the outside tap then arrange to have it delivered to a neighbour because we went on holiday, took about 3 weeks, that it kept coming damaged to you didn't fill me with confidence. Thought it was a good product shame they couldn't pack it better.”

Helpful Report

Posted 11 years ago

Hi. Firstly, sorry for any inconvenience caused. The original delivery was delayed for around a week due to the product not passing our quality control inspection. We have a team of staff who open every single product before we send to customers. The Franke tap was found to be faulty twice and we had a slight delay in waiting for replacement stock to arrive. We did change the delivery address for you so it could still be delivered to a neighbour whilst you were on holiday.

Posted 11 years ago

“Called sinks-taps .com and asked the receptionist a few questions regarding the hot water tap. As I was getting a plumber to install it I wanted to make sure I could return it if wan't suitable. The lady was exceptionally helpful and answered all my questions. The tap was delivered promptly and making a cup of tea is now just a quick turn of the tap!!”

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Posted 11 years ago

“Franke tap arrived within 4 days - very pleased with the tap and service.”

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Posted 11 years ago

“Products were well made and arrived promptly, very good value for money. I did email for a template of the sink, required for Rotherams who were making my worktops and needed the exact dimensions, however I had no reply .”

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Posted 11 years ago

“Excellent product; speedy safe delivery.”

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Posted 11 years ago

“Excellent product Excellent service”

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Posted 11 years ago

“Bought a granite sink that was half the price I had been quoted elsewhere. The delivery process was very easy and accommodating and the sink when it arrived was great. It has been in use about a month now and I still love it!”

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Posted 11 years ago

“Very good service, very well packed sink with no faults or problems.”

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Posted 11 years ago

“Excellent sink, good and fits perfectly.”

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Posted 11 years ago

“Sinks and taps Very good service speedy delivery every thing i needed in one place and at competitive prices”

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Posted 11 years ago

“My sink drainer was as described and arrived quickly.”

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Posted 11 years ago

“Efficient service with prompt delivery. Very impressed.”

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Posted 11 years ago

“Arrived in good time and very pleased with the taps.Website also easy to navigate.”

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Posted 11 years ago

“Very functional mixer tap, had your last tap for about 8 years but the spout and taps didn't wear very well on the outside and looked very worn consequently we bought our present tap.and hope it wears a little better.”

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Posted 11 years ago

“High quality tap, very pleased”

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Posted 11 years ago

“Could not ask for better value and service with the greatest satisfaction in dealing with this company. I would definitely shop with this company again. Thanking you.”

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Posted 11 years ago

“Very pleased with the product and the service I received. I would highly recommend this site. 5 stars all round.”

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Posted 11 years ago

“The telephone ststem is answered promptly. The service offering is excellent having explained I wanted to order a sink but may not have to use it. Could I return it if that were to be the case. Yes, with only a return shipping cost to pay. This was ideal for me and the delivery was prompt. I did need to return the goods and paid the £35 carriage charge but have not received credit for the goods -yet. This was all 2 months ago and I have had to raise this as a query. The automatic system is not working automatically!”

Helpful Report

Posted 11 years ago

Dear Mr Trotter. Please accept our apologies for any inconvenience caused. I have spoken to our Accounts Manager who assures me she has emailed you and confirmed the full refund has been processed. If you could check your credit card statement again as it should appear. If you are still having any issues, please reply to the Managers email that was sent to you. Regards Richard

Posted 11 years ago

sinks-taps.com is rated 4.7 based on 5,086 reviews