sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,082 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,082 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 16th November 2024

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value, excellent choice, very helpful”

Helpful Report

Posted 5 years ago

“The filters for my boiling water tap arrived sooner than expected. They were well packed to prevent damage and were accompanied by very clear instructions for fitting. Also they were a very acceptable price.”

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Posted 5 years ago

“Absolutely first class & very fast service. Would definitely use again. Very friendly & helpful staff.”

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Posted 5 years ago

“We were looking for a Filter brushed chrome tap and you were closed on a Subday. I used the 'Chat Line' and Alex was so very helpful. He even precipitated delivery for us at no further cost, as we needed the tap in a hurry. We are ver pleased with the tap and the service we received!”

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Posted 5 years ago

“Great service Welcoming staff Easy and straight forward Would use again definitely”

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Posted 5 years ago

“My experience to date has been poor to very poor. The reasons for my present rating are as follows: 1. I placed an order for a tap with a delivery expected in a a few days 4-6 from memory. There were other taps available but I did not select them due to them having a lead time of, from memory 4-6 or 6-8 weeks. 2. I see that my credit card has been debited by a few hundred pounds for the tap 3. I checked on the status of my order after not hearing anything, or receiving delivery, after a few days. The status page now said that my tap was not in stock and would take, from memory 6-8 weeks. 4. I went onto the website and used the message facility to ask about the status of my order. This was a few days ago and I have still not had a reply. 5. This survey I’d the first semi positive interaction I have had. 6. I purchase many products and services via the web and to date this transaction has been one of the more frustrating ones I have undertaken. I look forward to an answer to my original message/email. Many thanks Richard”

Helpful Report

Posted 5 years ago

“The staff were extremely helpful and answered all my questions. They also wanted to ensure the product was delivered safely without any damages. Attention to detail was excellent and the product arrived on time and as described.”

Helpful Report

Posted 5 years ago

“I bought two pairs of Perrin & Rowe sink bib taps from sinks-taps.com. The price was excellent but I was concerned that delivery time stated on the website was 4-6 wks. I engaged in a web chat to see if I could get a firm date and was informed that an order from P & R was actually due in very soon and I could have two sets from that. The taps duly arrived a mere week later and I'm thrilled with them. Great service - thank you very much!”

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Posted 5 years ago

“Great price and delivery, got a 2 bowl sink, not many places sell them. Arrived quickly. Perfect.”

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Posted 5 years ago

“Ordered a tap online which was supposed to be delivered in 5 working days. Heard nothing and started to panic as we’d booked for our worktops to be measured. I contacted customer services to find out what was going on, I was dealt with by a very rude representative who told me the tap wasn’t even in the country and would take 6 weeks!!! Subsequently had to cancel my order and pay a premium for next day delivery elsewhere. Would not recommend this company!!!!”

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Posted 5 years ago

“Easy to deal with”

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Posted 5 years ago

“Exactly what we ordered and delivered promptly”

Helpful Report

Posted 5 years ago

“Rating reflects delivery issues - told items had been delivered when they hadn't and items turned up 3 days later with no explanation as to earlier issues.”

Helpful Report

Posted 5 years ago

Dear Mr Stanley We are totally unaware of any issues you have had with DPD. As far as we are aware the order was checked, dispatched and delivered within the FREE delivery window of 5 days. Had we been made aware of any issues we would have happily spoken to DPD to understand what issues they had in trying to deliver the order. I appreciate the delivery didn't go to plan but feel it slightly unfair that you have given us a negative review and rated our service only 2 stars. Maybe it would be good idea to make it clear the issue was with DPD and leave feedback on their website also.

Posted 5 years ago

“Brilliant service from order to deliver and price for goods excellent”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“The website is easy to navigate and select what you require by using the filters. The item we ordered (kitchen tap) was exactly as we expected and delivered promptly. I would use this company again.”

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Posted 5 years ago

“Products, prices and service were all fabulous. The shipping company they used could have been better. Not very helpful. Tried to send a very large lorry down a country lane, despite being advised in advance of the problems. Then driver refused to attempt the delivery. My husband had to collect the sink from the lorry parked up in the village! Would have been easier all round if they had just used a smaller lorry.”

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Posted 5 years ago

“Kitchen tap was a very competive price, exactly as advertised and delved very quickly. Would recommend this company.”

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Posted 5 years ago

“I received first class pre-purchase advice from Sinks-Taps that really made a difference to my tap selection and was then able to obtain the correct low pressure tap that solved my problem. I won’t hesitate to recommend this company”

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Posted 5 years ago

“Very good value for money. Excellant customer service. Very pleased with purchase and delivery.”

Helpful Report

Posted 5 years ago

sinks-taps.com is rated 4.7 based on 5,082 reviews