sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,081 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,081 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 16th November 2024

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order for replacement filters was easy to make, and delivered on time,with dpd e-mailing an hours slot for delivery”

Helpful Report

Posted 5 years ago

“Very happy with the delivery and with the sink. Good service and helpful staff.”

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Posted 5 years ago

“Having ordered the sink on the 18th of August I thought this would have been with me within 5 days so booked in worked for the following weekend, sadly having had no correspondence or phone call the weekend came and went with no sink, yesterday I rang to find out what was going on and was told that the company who made the sink were on summer break and they could not give me a date for delivery, shocked i asked for a refund as this was not what the website and most references said, the lady said she would speak to someone and get back to me, she did not and a gentleman did within the hour, he apologised ( great) but did offer me an alternative with no additional cost, not ideal but at least it's a gesture, I accepted his proposal but still await the sink but have has an email to say its coming. SUMMARY: Not a great experience but at least I will get sink finally.”

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Posted 5 years ago

Hi Neil Thank you for the feedback. I'm afraid the manufacturers (who are based in Mainland Europe) close for the whole of August and they did not dispatch the large stock order into the UK that we were expecting. Under normal circumstances we hold large stocks of this particular sink but due to the unexpected delay, we had run out. However, the FREE upgrade from the original £73 sink you ordered to the £99 alternative was, we feel, a suitable gesture in the circumstances. That said, we apologise for any inconvenience this issue caused and hope we see you again for any future orders you may require. Kind Regards

Posted 5 years ago

“The sink arrived exactly as promised. Great service”

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Posted 5 years ago

“I have ordered 2 taps from this company the Abode Pronteau 2 in 1 boiling tap and a matching Abode tap in Urban Copper and both were delivered on time and look to be in good condition.”

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Posted 5 years ago

“Would love to say that everything is fine Made mistake of not checking delivery Sink delivered my 80 yr old father signed I returned home to find sink boxed on drive Not now sure how to get in the House do not want to open it to check cause it has to stay on drive till I find someone to help me get it in Wish I had checked about where item would be left”

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Posted 5 years ago

“Very impressed by the speedy delivery!”

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Posted 5 years ago

“""”

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Posted 5 years ago

“Fantastic price and couldn’t fault delivery”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Fast and reliable service.”

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Posted 5 years ago

“Ordering excellent Delivery excellent Only problem was metal flexible piping provided was too short by 50mm had to use old piping from previous taps”

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Posted 5 years ago

“its the best review i can give as the sink will not be fitted for about 8 weeks we did have a problem with the delivery company who would not let us unwrap the package as per your instructions we had to sign unopened not checked”

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Posted 5 years ago

“I have received a sink recently and that was all good, so have ordered a tap on the recommendations of the delivery person.”

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Posted 5 years ago

“Great tap, excellent quality.”

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Posted 5 years ago

“Found tap that was not available locally. Excellent quality and speed of delivery Very pleased with our purchase and a good price too”

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Posted 5 years ago

“Spoke to a very helpful person withdrew knowledge of the products.”

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Posted 5 years ago

“Very short delivery time and a very competetive price for an excellent product.”

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Posted 5 years ago

“FROM THE PERSON ANSWERING THE TELEPHONE iT WAS A JOY TO SPEAK TO THESE PEOPLE . SO VERY PROFESSIONAL AND SO VERY HELPFULL I WILL CERTAINLY VISIT AGAIN tHANK YOU IT WAS A PLEASURE DOING BUSINESS WITH YOU THANK YOU RICHARD”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

sinks-taps.com is rated 4.7 based on 5,081 reviews