sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,084 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,084 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 16th November 2024

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought Capel spiro kitchen tap came on time and was as advertised. Just had fitted looks great, was a bit fiddly to fit but all went well. Will use sinks-taps again when needed.”

Helpful Report

Posted 1 month ago

“Excellent service. Someone instantly on the other end of the phone who are helpful and courteous. What a delight!”

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Posted 1 month ago

“Informative and helpful with out of stock item”

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Posted 1 month ago

“Super fast delivery and exact what I ordered & cheaper than elsewhere”

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Posted 1 month ago

“World class -great service - best price - rapid delivery 🚚”

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Posted 1 month ago

“Good service, well packed.”

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Posted 1 month ago

“Delivery was quick! Haven’t used the sink yet but it looks GORGEOUS.”

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Posted 1 month ago

“Ordered tap which was showing in-stock online. Delivery was supposed to be within 3 - 5 days. However still no news about delivery after 5 days. Emailed the company but still no response at the end of day 7. Wouldn’t use this company again.”

Helpful Report

Posted 2 months ago

Hi Michael. Thank you for your email. I have looked into this for you and I can see you placed your order on the free delivery option which shows as an average of 5 working days. On Thursday 6th of December your tap was delivered - which was 6 working days. For any customers who require a faster delivery, the option is available for you to select when placing the order online. We try to dispatch all customers orders as quickly as possible. However, as we open and inspect all products before sending, this can vary depending on our order levels at that particular time.

Posted 3 weeks ago

“The item was as described and it was deleivered on time.”

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Posted 2 months ago

“Easy all the way. My tap is brilliant”

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Posted 2 months ago

“Excellent customer service, resolved delivery problem promptly.”

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Posted 2 months ago

“Excellent service overall. When I realized that the tap I selected had a long delivery time, i was recommended an equivalent item that was readily available. Having to provide a utility bill to confirm a perfectly valid credit card and already cleared payment just because I am non-UK based was irritating, however.”

Helpful Report

Posted 2 months ago

Hi Axel. Many thanks for your review/feedback. The additional checks were as a consequence of you having a credit card registered abroad and a UK delivery address. For fraud purposes, this has to be checked. Our systems are quick and efficient and your utility bill resolved the issue and your order was immediately dispatched.

Posted 3 weeks ago

“all rouns is very good”

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Posted 2 months ago

“Pleased with product, well packaged. Slight problem with my delivery.address on package was correct,but delivered 308... Regards IAN”

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Posted 2 months ago

“Very responsive to request and prompt delivery.”

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Posted 2 months ago

“Excellent company. Placed my order at 3pm and it was delivered the following day by midday. Wrapped and packed very well. Also an actual contact number to speak to a real person and not just please can you email us. Other companies take note. Now the hardest bit, to find a reputable plumber! Highly recommended, many thanks.”

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Posted 2 months ago

“I ordered a kitchen sink tap and all I can say is that SINK-TAPS.COM excelled on both price and delivery. Ordered in the 13/11/24 and delivered on the 16/11/24 what more could you ask for. Well packaged, pristine condition and well informed of delivery timescales. All in all excellent service.”

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Posted 2 months ago

“Pleased with my new granite sink, I wanted a stone colour sink, couldn't find one in the shops. Found online with this company.”

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Posted 2 months ago

“Good website with planty of detail. When an item I had bought which required a special order proved to be no longer available they dealt very efficiently and helpfully with an alternative product, checking whether it was suitable. However DHL made the delivery and their online systems were completely unable to cope with the change from a delivery to my address to one at their own designated delivery point”

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Posted 2 months ago

“fantastic sales service”

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Posted 2 months ago

sinks-taps.com is rated 4.7 based on 5,084 reviews