sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,084 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,084 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 16th November 2024

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Reginox 1.5 bowl ceramic sink with tap. It was delivered quickly and well wrapped. It's a lovely product and at the best price I could find.”

Helpful Report

Posted 9 years ago

“Very efficient, good service, delivered on time. Client happy with goods. Can't find a fault. Thank you.”

Helpful Report

Posted 9 years ago

“I was told By sinks-taps that I would need some extra fixings to instal my franke sinks. I was unable to get the sinks fitted as soon as I expected. When the sinks were fitted it transpired that I did not infact need the additional fixings. I contacted sinks-taps as soon as I knew this but they have stated that they are unwilling to refund me as it is outside their returns policy. As a result I am now left with £54 worth of unused and unopened fixings which I have no use for. This is really poor and I would not recommend this firm when their approach is like this.”

Helpful Report

Posted 9 years ago

Dear Mr Kirk. Thank you for your constructive and valuable feedback. Unfortunately as a business we have to have some form of structured returns policy. At the moment it is 14 days which runs inline with the laws surrounding online trading. We are looking at increasing the timescale to possibly 30 days. However, in your case you had the products for almost 3 months so it still wouldn't have been of benefit. In relation to your comment regarding our sales staff telling you that you need a plumbing kit. We never TELL a customer they have to have something we simply recommend all the options. Every sink needs a plumbing kit underneath and we simply advised you that the sink didn't come with one as standard. You then decided to purchase a plumbing kit but ultimately didn't end up using the one you bought. We have taken your comments onboard and will be making spot checks on sales advisors to ensure we continue to achieve our high levels of customer service at all times.

Posted 9 years ago

“Love the tap, especially the pull out hose but it easily looks marked and is hard to get clean.”

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Posted 9 years ago

“Speedy delivery and good prices”

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Posted 9 years ago

“Very good. I thought there might be a delay, but it arrived in time. Service good, product excellent, and price great.”

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Posted 9 years ago

“Excellent service, thoroughly recommend.”

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Posted 9 years ago

“Very helpful....good advise .....on time delivery All in all a very professional service”

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Posted 9 years ago

“Easy to order. Kitchen tap arrived on time. Good packaging and even came in its on cloth bag.”

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Posted 9 years ago

“In a long building project I have ordered many items but rarely have I had such great service. I needed a ceramic sink to be on the lower side than was standard for that manufacturer and I was promised that boxes would be opened and sinks measured until the right one was found. This was more than the manufacturer would do as I had already contacted them. The sent sink was perfect- thank you. The tap finish was completed to order and arrived within the time frame and looks great. The price for both products was very competitive and the service outstanding.”

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Posted 9 years ago

“The quality of the taps is excellent and good value for money. The delivery time was great.”

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Posted 9 years ago

“I needed to know why my new tap was not working properly. The person I spoke to at Sinks-Taps explained that even though certain taps were rated for low pressure, very few of them would work with a gravity-fed system. I was directed to a tap which does the job (more or less), and I'm happy with my purchase. I do however think the website could explain which taps work on a gravity-fed system, which many people in the UK still have.”

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Posted 9 years ago

“Good prompt service.”

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Posted 9 years ago

“Excellent service and delivery”

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Posted 9 years ago

“Purchased a sink which arrived perfectly boxed with no damage,which in this day and age is a plus! Great customer service and the delivery driver was polite and helpful too.All in all I would recommend this site.”

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Posted 9 years ago

“Nice tap at a good price. However the tap was advertised as coming with an airiator . It came with a standard nozzle I phoned customer services about this and they where very friendly and said they would send me an airiator, however when it arrived it was another standard nozzle. I would therefore suggest changing the wording on the Web page as it is misleading.”

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Posted 9 years ago

“The linen effect sink unit arrived very quickly, well packaged and in perfect condition. I would certainly recommend this seller.”

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Posted 9 years ago

“Service from initial enquiry to delivery was quick, product advice was good and accurate. The product quality was good - with dimensional tolerances advertised as different to the manufacturers own, I was concerned that I might not get a good enough fit in my kitchen units. The sink was in fact a good fit.”

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Posted 9 years ago

“The product and service was excellent. The only problem was that the pipe fittings supplied with the sink didn't match up to British piping (it is an italian make I think). My professional plumber had a devil of a job to get the two different sized pipes to marry up and stop leaking. Having done that, the sink and taps look wonderful.”

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Posted 9 years ago

“Very helpful friendly staff Fab sink what else is there to say”

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Posted 9 years ago

sinks-taps.com is rated 4.7 based on 5,084 reviews