sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,082 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,082 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 16th November 2024

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, efficient and friendly service.”

Helpful Report

Posted 7 years ago

“Delivered quickly and good quality”

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Posted 7 years ago

“easy to use website and lots of choice”

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Posted 7 years ago

“Very proficient during the ordering process and were able to locate the correct sink in the right colour for a speedy delivery. Hopefully the delivery will occur as advised”

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Posted 7 years ago

“Once again fantastic, helpful service. Thank you.”

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Posted 7 years ago

“After a slow start the ordering process wa vey Good”

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Posted 7 years ago

“Great product, very helpful and prompt replies to enquiries. Product arrived exactly as requested, on time. Helpful and trustworthy company. Would use again.”

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Posted 7 years ago

“delivy on time and good price”

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Posted 7 years ago

“ordered with free delivery 3-5 days and kept in touch throughout. delivered on day 4.with contact from driver on day.”

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Posted 7 years ago

“Very good service and delivery.”

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Posted 7 years ago

“easy to order. had a phone call to say the first sink we ordered had no overflow. did we know this. no we did not. so correct one ordered. the goods arrived promptly the nest day right on time as promised.”

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Posted 7 years ago

“Good website, easy to order, very competitive price. Informative delivery schedule. Even the returns process works like clockwork.”

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Posted 7 years ago

“Good product and efficient delivery”

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Posted 7 years ago

“I ordered the sink and taps on the Sunday at a very competitive price and it had been delivered by the Tuesday evening. I was informed all the way through re delivery and received an email advising within an hour the delivery time. I even emailed on the Sunday after placing the order as I noticed typo error on delivery address and was phoned back on both mobile number, which I ignored as didn't recognise the number, and then on house number on the Monday. Couldn't be happier with service provided.”

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Posted 7 years ago

“they were very helpfull in chosing the product that was required with service like that makes a very pleasent change will recomend to all the trade and friends.”

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Posted 7 years ago

“Great chat space with good advice. Delivered exactly as promised”

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Posted 7 years ago

“Beautiful taps prompt delivery.”

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Posted 7 years ago

“The service you provided was excellent. Your telephone operator was superb when I contacted him to see if he could get the sink to me slightly faster than the 3-5 standard working days at no extra cost. The sink was delivered and packaged really well and was installed without a glitch and we have had several hours of happy washing up since! Thanks again”

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Posted 7 years ago

“We received a broken porcelain drainer from Kad group.Having sent the product back the customer service dept (Richard) was absolutely shocking. The way he conducted himself was behond belief.I would not recommend anybody deal with this customer service dept.”

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Posted 7 years ago

Dear Mr Duckitt. We are sorry you feel this way. The problem occurred when you received the broken ceramic drainer and then threw it in the bin. We had arranged to collect the item and supply a replacement within just 48hrs. However, you did not understand why we would need the damaged item back and this seems to be where the issue started. I confirmed we had received the broken product back and the refund was being completed as per our terms and conditions. I'm sorry you felt we should just refund you immediately even though you had thrown the product and all the packaging in the bin! As per our terms and conditions and our telephone call to your wife, we had to arrange to collect the parcel and its contents so WE could claim from our courier! However, irrespective of this, we have still processed a full refund.

Posted 7 years ago

“prompt delivery after good website presentation. I have not yet tried the taps but assume ok”

Helpful Report

Posted 7 years ago

sinks-taps.com is rated 4.7 based on 5,082 reviews