sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,082 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,082 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

Write Your review

Tell us how sinks-taps.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

sinks-taps.com 5 star review on 16th November 2024

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive prices, easy to use website. Regular updates re delivery. Recommended to all”

Helpful Report

Posted 6 years ago

“Ordered a tap, it arrived sooner than expected in perfect condition. All good.”

Helpful Report

Posted 6 years ago

“Best price I could find and arrived fully packaged in a few days”

Helpful Report

Posted 6 years ago

“Delivered on time and in one piece”

Helpful Report

Posted 6 years ago

“Good price and quick delivery on a cool tap. What more can you ask for?”

Helpful Report

Posted 6 years ago

“I ordered the Sink on Thursday and spoke to a person to check that it would be delivered by the following Thursday. I was informed on the Following Thursday that it would be delivered on Friday, so I had to arrange for someone to be at the house to receive it. I was then informed that they had tried to deliver to my residential address in an Articulated lorry and my road was too narrow - The delivery instructions mention HGV's not Artics, and HGV is fine and we have never had access issues in the past. I rebooked for Monday delivery, and my wife took a day off work to receive the sink... at 3pm I had not heard so called them, apparently delivery depot forgot to put sink on vehicle. THIS IS NOT ACCEPTABLE CUSTOMER SERVICE”

Helpful Report

Posted 6 years ago

Dear Mr Spooner We are sorry you feel our service was not up to standard and can only apologise for any inconvenience caused. Prior to the delivery we do send an email stating the delivery of your large, heavy and fragile sink will arrive on a large HGV and if access is difficult or restricted, please let us know so we can inform the delivery company. If we had been made aware of the restricted access, we could have asked the delivery company to change to a smaller vehicle. I have asked our customer service team to look at the wording of the email sent prior to delivery to see whether HGV/ARTIC would be more suitable. Kind Regards, Paul.

Posted 6 years ago

“All good. Would recommend.”

Helpful Report

Posted 6 years ago

“Great simple service. BLUCI inset sink and Abode tap purchased and delivered on time with great online chat support when needed.”

Helpful Report

Posted 6 years ago

“Quick and good shipping to the Netherlands. Good quality product for low price. Product looks just like the advertisement online. So had a good experience buying from sinks-taps.com”

Helpful Report

Posted 6 years ago

“was so impressed with the speedy service and pricing on my new kitchen Abode taps, that there was no question as to which site I was going to return to... so on my re-fit of my new bathroom I needed several items invluding bath taps or mixer and spout, basin taps and thermostatic shower valve and shower arm and head etc Superb, easy to navigate website made my choice so much easier (even though that I mixed and matched various design names); despite this fact, the differing Abode range parts I chose complement each other beautifully. Richard on the Technical Helpline, helped me firm my order up; and did so in such a way that it was as if he needed the parts for his own bathroom! 10 out of 10 service and greatly appreciated his; and the additional human interaction and touch too! (quick mention for the ever helpful lady/ies on the customer service desk too: professional and knowledgeable and helpful too). A real professional set-up and service... all round. Thank you. Cam”

Helpful Report

Posted 6 years ago

“Tap arrived in good time. When fitted plumber noticed a leak caused by a defective o-ring. When I called, all I got was the telephone number of the manufacturer with no offer of a replacement tap”

Helpful Report

Posted 6 years ago

Hi Paul The O-Ring on a spout is easily changed without having to remove the whole tap. A member of staff gave you Abodes technical number so we could ensure they sent you the exact spare part for your tap. If they are aware of any other issues, they would be able to discuss this with you over the phone.

Posted 6 years ago

“Everything positive. From ordering a tap( excellent price) to its arrival, things have been well- managed and efficient. Many thanks.”

Helpful Report

Posted 6 years ago

“I was on "chat"last night, spoke to Paul, I think who was really helpful and guided me enabling me to make a decision today on the must suitable type or sink for my requirements. Today spoke to Richard who again was a brilliant embassador for the company, helpful, cheerful, courtesous and efficient, what more can I say. The prices seemed good also, so just waiting on delivery now.”

Helpful Report

Posted 6 years ago

“bought a shaws sink from these guys, had a slight problem with a part as soon as we phoned it was dealt with by Richard ,would buy from this company again in a heart beat. quality products fab prices,so a big thank you to sinks and taps . com. Neil Meah”

Helpful Report

Posted 6 years ago

“Good service delivered on day required, sink is very stylish for the cost”

Helpful Report

Posted 6 years ago

“Online ordering was simple with useful technical drawing to aid selection of the right tap for us. Order arrived on time and in good condition. All very straight forward.”

Helpful Report

Posted 6 years ago

“A great website and easy ordering process. Taps lovely and delivered quickly and at the allotted time slot. Excellent price and quality. Looking forward to having taps installed.”

Helpful Report

Posted 6 years ago

“Very helpful advice from customer service. Made the right choice”

Helpful Report

Posted 6 years ago

“Great product and delivery time was excellent with good info on delivery time.”

Helpful Report

Posted 6 years ago

“Excellent customer service from Richard - he explained everything, checked through my order thoroughly to ensure all was correct, funny friendly and professional. Thank you!”

Helpful Report

Posted 6 years ago

sinks-taps.com is rated 4.7 based on 5,082 reviews