sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,053 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,053 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 16th November 2024

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value for money, Five- star service because when sink arrived it was damaged, they arranged for the collection of the old one and delivery of the replacement in double- quick time. Well done would certainly recommend this company”

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Posted 2 years ago

Hi Chris. Apologies the first sink was damaged in transit and glad our Customer Service team were able to resolve it quickly - Thank you for the feedback.

Posted 2 years ago

“Just the job at the best price”

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Posted 2 years ago

“very good quality and service”

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Posted 2 years ago

“Fast, efficient service.”

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Posted 2 years ago

“I was overall very pleased with the service. The purchase process was very straightforward, the website provided good level of detail and delivery was extremely fast. Pleased with the product but at time of writing waiting to have it installed so not fully tested yet. My only negative point was that I raised a query on the 21 April after I took delivery of the item and never received a response to the question I asked. I include the query I sent below which is self explanatory. "I would like to thank you for the extremely speedy delivery of my order. This is much appreciated. Could I raise one query? On your website it states that items which can be delivered by DPD are carriage free when spending over £50 [which the item was]. When I checked out yesterday I had no option but to go with the pre-selected delivery charge of £26.95 or select a higher cost service. Thus I assumed that this item due to its size and/or weight required delivery by your other service. Given that it was delivered by DPD today, was it an a system or other error that charged me for delivery? If so and it should have been free might I be refunded the delivery charge? Many thanks for giving this your attention."”

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Posted 2 years ago

“Product not yet installed (awaiting a full kitchen refit in June), but looks good and a good price.”

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Posted 2 years ago

“Very delayed with giving us a refund on a tap. Denied receiving multiple emails. Customer services man "Rob" was very rude. Avoid.”

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Posted 2 years ago

“Product delivered on time and without problems.”

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Posted 2 years ago

“Excellent service, very prompt. Very pleased with quality of product.”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Bought this tap to replace the identical one we had which developed a leak. After fitting, we found that every time you opened the tap, it would spray wide instead of downwards. If you immediately touched the filter, this would be rectified. The plumber came back the next week with the filter he removed from the old tap and fitted it to the new tap. Hey, job done, no more trouble, a steady down flow. We are very pleased with this tap and like it very much”

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Posted 2 years ago

“Easy to use site & prompt delivery”

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Posted 2 years ago

“Very good service. Ordered a new sink. Discussed over the phone before we purchased - lots of helpful advice. I found their prices cheaper than competitiors. Delivery was quick.”

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Posted 2 years ago

“I requested them to cancel my order in march, but it took 2 months to cancel it. Still I didn't got refund. As I am foreigner, it's a bit hard to talk in english. So I had to request by e-mail, but they never read my e-mail. I need my money back.”

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Posted 2 years ago

“Quickly dealt with a small problem, good communication.”

sinks-taps.com 5 star review on 8th April 2022

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Posted 2 years ago

“Thank you SINKS-TAPS.COM for a stellar service. I knew the quality of the product from the outset but I was genuinely impressed by your service standard and support. Delighted to have discovered you!”

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Posted 2 years ago

“Gorgeous product. super High quality and great customer service. I really recommend this.”

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Posted 2 years ago

“Fast service”

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Posted 2 years ago

“Great product great price good customer service”

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Posted 2 years ago

“Very pleased with my new sink and taps”

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Posted 2 years ago

sinks-taps.com is rated 4.7 based on 5,053 reviews