sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,119 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,119 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 26th March 2025

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication and very quickly delivered.”

sinks-taps.com 5 star review on 27th October 2022

Helpful Report

Posted 2 years ago

“Tap as expected. Would have been a 5 but received no email confirmation or receipt etc so didn't know if order went through.”

Helpful Report

Posted 2 years ago

Hi Kirsten Many thanks for leaving a positive review for us. The email confirmation is sent automatically but unfortunately we are not in control of this being delivered by your email provider. Many emails which contain HTML / links can be seem as spam/junk by your provider and either blocked or sent into your junk/spam folder. We have made as many changes as we can to minimise this happening but some providers such as hotmail and outlook are impossible to get a 100% success rate. We appreciate it is an issue and apologies for any inconvenience caused. You can log into your account to get confirmation of your order and download an invoice. Alternatively you can call a member of our team on 01759 307262. They will be more than happy to email you a copy.

Posted 2 years ago

“Everything as expected and on time. Would recommend”

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Posted 2 years ago

“Fantastic service. The tap is excellent”

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Posted 2 years ago

“Taps received and are as described. They're not fitted yet as waiting for the plumber to come and install them.”

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Posted 2 years ago

“Excellent product range and reasonable prices . Quick delivery and good communication throughout. Highly recommend”

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Posted 2 years ago

Hi Adrienne Brilliant Review, thank you. As a small business we really appreciate you taking the time to leave a review for us. Its important for all the team that we constantly try to provide not only products at great prices but also the best possible service

Posted 2 years ago

“Really pleased with these taps fantastic price Really quick delivery fantastic information on order status Really good company definitely use again”

Helpful Report

Posted 2 years ago

“I purchased a new tap which was faulty. I had been in contact with Richard from customer services prior to this and he was very helpful and efficient. He arranged a replacement, however, we are still waiting, 3 weeks later. So I will be requesting a full refund so that I can purchase a tap elsewhere.”

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Posted 2 years ago

“Ordered a replacement kitchen tap. Special order everywhere else. Very fast efficient delivery within 48 hours.”

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Posted 2 years ago

“Bought blanco sink which came in original box in perfect condition I love it! Customer service is excellent excellent company great value for money too cheaper than anywhere I found including Amazon ! Thank you!”

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Posted 2 years ago

“Fabulous company excellent service and communication”

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Posted 2 years ago

Hi Alison Thank you for the amazing 5 Star Review. We really appreciate your support and taking the time to leave such positive feedback.

Posted 2 years ago

“Great website, very helpful customer service with knowledgeable advice, and what I hope will be a quality product at a fair price. All in all a good experience - for a kitchen tap.”

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Posted 2 years ago

Hi Alan Thank you for the amazing 5 Star Review. We really appreciate your support and taking the time to leave such positive feedback.

Posted 2 years ago

“The process from ordering online to delivery was quick and easy. I received a confirmation email and the tap arrived a couple of days later.”

Helpful Report

Posted 2 years ago

Hi Nigel Thank you for the fantastic Review. We really appreciate your support and taking the time to leave such positive feedback.

Posted 2 years ago

“I have spoken to sinks and taps customer service team with a couple of queries after purchasing a sink. The people I spoke to were really helpful and the technical department rang me back to offer advice and solutions. Much appreciated. I will definitely use the company next time I need a sink or tap!”

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Posted 2 years ago

“Excellent choice and value”

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Posted 2 years ago

“Excellent customer service. i was kept informed about delivery every step of the way.”

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Posted 2 years ago

“Really pleased with my sink and kitchen tap. Tap was very reasonably priced, looks fantastic and seems to be good quality too.”

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Posted 2 years ago

“Order very speedily dispatched only glitch an incorrect part was supplied one phone call and problem sorted thanks Richard. After sales service first class”

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Posted 2 years ago

“We had a problem with a faulty tap so I contacted the company for guidance. They emailed back immediately with advice and guidance so very helpful.”

Helpful Report

Posted 2 years ago

Dear Mrs Hamilton-Gow We immediately responded to your email with details of the Service department. They would be able to resolve any issue quickly and efficiently. However, they would need more details than just the tap is faulty. It could be that due to the new installation, debris is stuck in the valve.

Posted 2 years ago

“Awful Customer service, please be mindful that if you get something delivered to your office you will need to be there at 9 o'clock at night to take delivery of it or pay again to have it delivered !!!”

Helpful Report

Posted 2 years ago

Dear Paul Unfortunately you placed your order and put your work address as the delivery address. DPD attempted to deliver 3 times and no one was available. They attempted delivery around 7pm which is not unusual as most customers would be happy with a delivery arriving after they had arrived home from work. They also sent you a failed delivery text after every attempt giving you the option to alter the delivery details but unfortunately you missed these texts. Eventually the parcel was returned to us. Although we appreciate you were not happy having to pay to send the parcel back to you, it was only a fraction of the cost we were charged by DPD.

Posted 2 years ago

sinks-taps.com is rated 4.7 based on 5,119 reviews