sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.69

4.7 Rating 5,055 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,055 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 16th November 2024

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice and easy transaction, highly recommended”

Helpful Report

Posted 5 years ago

“Ordering was very straight forward and delivery, which was on the expensive side, was made within 10 hours of ordering. The actual sink was as described and we are very pleased with the product”

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Posted 5 years ago

“Good price. Free delivery was within the stated time.”

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Posted 5 years ago

“Bought the ceramic sink and opted for the pre cut tap hole so glad I did would recommend unless you are super confident to do it yourself.Sink was well packaged ,delivered on the day as promised .The sink is fitted now and looks fabulous.I would use SINKS-TAPS.COM again and would highly recommend.”

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Posted 5 years ago

“The sink arrived very quickly and is superb quality, a real bargain compared to the same sink from alternative suppliers, we would definitely use Sinks-Taps.com again.”

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Posted 5 years ago

“Delivered quickly but driver did not ring an hour before delivery”

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Posted 5 years ago

“Fast delivery good quality tap highly recommend”

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Posted 5 years ago

“The order was sent and accepted but no delivery when expected, I have sent an email asking what is happening but with no response.so far things are not as expected.”

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Posted 5 years ago

Hi Nigel We are really sorry. Our system sent an email the day after you placed the order to advise you that the model had been upgraded asking if you wanted to accept this slight change. Clearly this wasn't received and we should have called you after a few days of not receiving a reply. Please accept our sincere apologies for this breakdown in communication.

Posted 5 years ago

“Easy to order.”

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Posted 5 years ago

“Fantastic service. A website that broadcasts its phone number and encourages you to ring up and speak to a person! A helpful and well-informed person at that! Wish I needed more taps.”

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Posted 5 years ago

“Easy smooth purchase from ordering to delivery. Very professional 10/10”

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Posted 5 years ago

“Good price, good communication and prompt delivery. How could it be better? Thanks, sinks-taps.com!!!”

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Posted 5 years ago

“Brilliant customer service. I have ordered a few products from the team over the years and always been pleased. Just been in contact with Richard ref a customer service enquiry who responded immediately and sorted. Impressive team and company.”

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Posted 5 years ago

“I wanted a shiny white sink at a good price and this was the only one I found. Delighted with the sink and price. I picked a day to have it delivered but no one confirmed that date! I rang and was advised an email erika be sent ti confirm. This never happened. I needed to ring twice just to find out when it would be delivered.”

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Posted 5 years ago

Hi Brenda Thank you for the 4 star review. I have double checked the order and found the date you selected for your ceramic sink to be delivered on, was in fact the exact date we did deliver the sink to you. I'm afraid its impossible to guarantee the delivery of an email due to individual spam/junk settings on your system. Our system did send the confirmation emails but unfortunately there is no way of us being able to guarantee they are delivered directly to your inbox. One of the reasons we telephone lines or online live chat is for customers to contact us and get an immediate response. We maybe should have explained the email issue in a little more detail at the time of your call, but thank you for the valued feedback.

Posted 5 years ago

“Very helpful on the phone with making sure the product I wanted was in stock. Dispatched promptly.”

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Posted 5 years ago

“What a helpful team, ever unanswered question elsewhere was dealt with here. Great customer service, just give them a call. Tap hasn’t been installed yet, will update with pictures later.”

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Posted 5 years ago

“The taps we wanted at a fantastic price. Good communication and very quick delivery.”

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Posted 5 years ago

“Price wasn’t the best on the internet but the tap was in stock and delivered within 3 days without problems.”

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Posted 5 years ago

“Had to ring them following placement of order regarding slow delivery to find order had not been processed due to stock mix-up. Considered a genuine mistake (we all make them) otherwise excellent service and would certainly use again.”

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Posted 5 years ago

“Nice fast delivery and well packaged for protection”

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Posted 5 years ago

sinks-taps.com is rated 4.7 based on 5,055 reviews