Simply Bathrooms Reviews

Name: Simply Bathrooms
Address: Acan Way, Narborough, Leicestershire
Rating: 4.68

4.7 Rating 351 Reviews

93 %

of reviewers recommend Simply Bathrooms

4.7

Based on 351 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Simply Bathrooms 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

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“Really good radiator, delivered on time.”

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Posted 9 months ago

“Ok at selling goods but a shocking returns policy by the manager. £50+vat to return a hand basin witht the value of £79. It cost £4.49 to receive it. Disgusting, & please beware of the returns policy before purchasing. Look everywhere else before buying from here. 😡😡”

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Posted 10 months ago

“Good quality product. It arrived promptly and was well packed.”

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Posted 10 months ago

“Although the Smokey blue was out of stock, we settled on the Pink. The product it's self is brilliant quality with the grout lines being indented 1mm to give it some texture. Mounted on Birch Ply too. I cut it in half, trimmed the tongue off and used it as a 1.2m x .6m splash back in the downstairs toilet. The company them self's let them self down. Although they did inform me our original chosen colour is discontinued (they need to remove it from website) I constantly had to chase to ask if its ben ordered/ when I'm expecting it. It seems emails are ignored and messages don't get relayed in the office. I clearly left notes to the store over the phone, which i know they wrote down on the delivery note "call customer when an hour away". This is because it comes on a pallet (2.4m x .6m) and it needed to be signed for. The company didn't call and i was worried by 4pm that they wont deliver/ I'll be charged. Extremely lucky for me, my decorator just so happened to be here 30 minutes before it arrived and he struggled to bring it into the house. Original plan was to lay it flat in the garage. While the product is of a fantastic quality and i know it wont fail (Joiner by trade and used to make similar stuff to this), overall experience was poor. Unlikely to order again from these.”

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Posted 10 months ago

“The product i needed was in stock and as advertised, available for collection when I wanted it and the whole process was straightforward and without a hitch.”

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Posted 10 months ago

“Wanted to replace a broken toilet seat on an Ideal Standard toilet and when I asked for a suitable replacement Steve supplied the answer. Quickly delivered, clear instructions, easily fitted and a perfect fit.”

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Posted 10 months ago

“Arrived quickly perfect fit seems good quality, I would use Simply Bathrooms again”

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Posted 11 months ago

“The Grohe showers are beautifully fine tuned. Very pleased. However of the two identical shower units that we bought, one did not have the hose in the box. Simply Bathrooms attention to resolving this issue was not what I would have expected. They would not send a hose from another shower of the same make. Instead they said they would email Grohe for a hose to be sent direct. I received no update and had to initiate attempts to resolve the problem. There was no information available from them on Grohes response. Simply Bathrooms agreed to send out a hose but it was not by Grohe and it was a different (shorter) length. So not what I had paid for. I reluctantly agreed to their resolution due to time pressures of needing our existing failed showers replaced before Christmas. Why could Simply Bathrooms not have opened up a box of an identical shower and send a replacement hose to me and then they could resolve the matter with Grohe? I can only think that they didn’t want the hassle and top quality customer service is not a hallmark of the company. Competitive pricing for the goods but at a cost.”

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Posted 11 months ago

“This is no reflection on Simply Bathrooms, who supplied a good product but it's more to do with the delivery company Kertel. The driver delivered to the wrong house, so when I informed him he got very angry I pointed out he had put the tray under my neighbour's house sign showing the wrong address .so after a very frosty delivery he jumped back in his van all windows closed which he had left in the middle of our street blocking the road. One of my elderly neighbours pulled up in front of him in their car to which he then started a tirade of foul-mouthed abuse at them that I could hear from my driveway. for that reason I can only give 2 stars”

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Posted 11 months ago

“Ordered a bath from here, bath was very nice and good quality, good price. But the delivery was not good, I didn’t get an email or phone call or text about when it would be delivered, just told when I ordered it would be ‘between 7-10 days’ I got it delivered to my house (no one lived there at the moment as we are doing it up) and the bath was just left in the front garden, I didn’t even have an email or text saying it was delivered, just turned up one day and it was there so not great.”

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Posted 1 year ago

“Good stock, fast delivery.”

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Posted 1 year ago

“asked for a replacement for a seat that was still in guarantee as the finish was cracking. Requested one day and a new seat arrived the following day. Excellent customer service.”

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Posted 1 year ago

“This was so much better than my last experience Shows the difference a customer service assistant can make to a store”

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Posted 1 year ago

“The service from Simply Bathrooms was excellent. The product, sadly, was not. The flip top plug when closed allows the water to drain faster than the old plug did when wide open.Looks good though.”

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Posted 1 year ago

“A really beautiful brushed brass shower fitting. It exceeded my expectations and was beautiful.”

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Posted 1 year ago

“Great value and rapid delivery.”

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Posted 1 year ago

“Have not installed the tap yet, but the service from the seller was 5 star very efficient and quick product well packed look forward to installing and using the tap.!!”

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Posted 1 year ago

“Click clack unit for bath waste works well but fitting instructions very basic and plastic compression nut for overflow attachment flimsy, snapped as I tightened, luckily I had better quality compression nut from previous fitting which was compatible. The unit works well, seals well and no leaks on first time fitting but I thought plastic fittings would be better quality given that it was described as deluxe. Arrived within specified timeframe. Reasonable price.”

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Posted 1 year ago

“Excellent Mirror - Great Price and Efficient Delivery”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Simply Bathrooms is rated 4.7 based on 351 reviews