Simply Bathrooms Reviews

Name: Simply Bathrooms
Address: Acan Way, Narborough, Leicestershire
Rating: 4.69

4.7 Rating 356 Reviews

93 %

of reviewers recommend Simply Bathrooms

4.7

Based on 356 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Simply Bathrooms 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

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“Quick del and helpful advice 5 stars. Leaky Blinders. Plumbers”

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Posted 4 years ago

“Seems a quality product , not installed yet. A little shorter than I anticipated but happy to keep product.”

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Posted 4 years ago

“Richard Elliott has been outstanding at resolving the issue we had and the quality + design of the products is great, would definitely buy from Simply Bathrooms again. Thanks !”

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Posted 4 years ago

“Excellent bargain price for a discontinued product. Prompt delivery.”

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Posted 4 years ago

“Ordered on-line and delivery came 2 days later. Got email updates to keep me informed about the delivery and tracking service available. Decided on Simply Bathrooms based on really good price, product was in stock and also good customer service reviews. Helpful to know there is a telephone number for Simply Bathrooms customer service if needed (rather than email only for other major bathroom on-line retailers when you read their reviews if when things go wrong). Delivery came securely wrapped on a mini pallet (just over 1metre square)”

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Posted 4 years ago

“Great quality, very quick click and collect service”

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Posted 4 years ago

“Quick efficient service and delivery.”

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Posted 4 years ago

“Excellent trouble free purchase. The toilet arrive quickly, just as ordered. The refurbishment of the bathroom has only just started, but will come back to order the rest of the items to complete the job next year.”

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Posted 4 years ago

“Staff were very helpful whilst choosing which products we were looking for. Order was made online and the products were delivered in a good time.”

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Posted 4 years ago

“Quality products at reasonable prices and very prompt delivery”

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Posted 4 years ago

“Great company to use the order arrived very fast abd reasnably priced too.”

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Posted 4 years ago

“Very pleased with the mirror. Care is required with locating the hanging points and the wiring, but worth the effort. Adds a stylish extra dimension - low-level lighting in the bathroom. Also, was very reasonably priced.”

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Posted 4 years ago

“Very pleased with my purchase, would happily buy from this company again. Customer service was excellent. Can’t remember the lads name now ? Luke? Simon? He answered all of my questions over the phone and was very helpful.”

Simply Bathrooms 5 star review on 9th December 2020

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Posted 4 years ago

“I ordered a toilet seat when it came I telephoned to say the screws were not included .The person who I spoke to virtually accused me of losing them with my plumber who was there with me to fit the seat .Eventually the person agreed to contact heritage for replacement although he kept insisting this hadn’t occurred before they were sealed units. Another week passed nothing came we still had no toilet seat .I contacted the Manager Ryan Clark Same voice and questions repeated again I was made again to feel my fault all I wanted by then was the screws , he even opened another seat and explained where they should be. He checked and said nothing had been done to get the missing screws and couldn’t remember talking to me last time . He said he would contact heritage I received a copied in email which said could screws be sent to customer missing from order and quoted number. Another week passed still no contact or screws now three weeks without seat. I sent email asking for update to Mr Clark who did not respond. I contacted Heritage directly explained situation they checked for invoice and email which they told me was found sent to incorrect place , to search order number they would have to go through all their orders they offered to contact Mr Clark directly for proof of payment however to save time I provided proof of payment. I had a new toilet seat within two days as the screws were not available until January. I emailed Mr Clark to say I had resolved the situation myself not that he had actioned any follow up to Heritage or me.If I had been asked to make a payment for the screws instead of being made to feel a liar I would have come to some agreement . This has caused a great deal of stress and inconvenience as my husband is fighting lung cancer feeling unwell. We are shielding and elderly. I have bought four toilet seats three from heritage over the years, the later from yourselves . I have been waiting to see if any follow up would come ,from Mr Clarke who’s customer service was appalling before complaining and will not be recommending Simply Bathrooms .”

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Posted 4 years ago

“Fabulous mirror and great quality.”

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Posted 4 years ago

“Shower tray anti-slip coating ordered and supplied without any difficulty whatsoever”

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Posted 4 years ago

“Very good service. Emailed with a problem and was very helpful to resolve.”

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Posted 4 years ago

“This product is useless although Simply Bathrooms have always been excellent in the past”

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Posted 4 years ago

“Really good value for money sink unit came ready built as well. Delivery was on time too. Will definitely be ordering again from this company.”

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Posted 4 years ago

“Goods in stock and arrived promptly. Good quality and well packaged. Would recommend this company.”

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Posted 4 years ago

Simply Bathrooms is rated 4.7 based on 356 reviews