Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,124 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,124 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am delighted with my wig. I took my time choosing from the very comprehensive choice & details given on the web site. An excellent service was provided. The Ferrero Rocher was a much appreciated treat!”

Simply Wigs 5 star review on 22nd September 2023

Helpful Report

Thank you for your excellent review, we really do appreciate it. Thank you also for sharing your purchase with us, you look fantastic! We are so delighted to hear you are happy with your new look. All the best to you, SW Team

“Absolutely fantastic customer service and support thankyou so much”

Helpful Report

Thank you for your lovely review and custom. We are so delighted to hear you are happy with your recent experience with us :) All the best, SW Team x

“Order two wigs they are absolutely amazing, giving me confidence to go out and had such lovely comments from friends and family”

Helpful Report

Thank you Sandra for your fab review, we really do appreciate it. We are so delighted to hear you are happy with your purchase, and have been receiving lovely comments from friends and family! All the best to you, SW Team

“Excellent service and very satisfied with the product.”

Helpful Report

Thank you for your excellent review, we really do appreciate it! We do hope to hear from you again soon, SW Team :)x

“Fast delivery.”

Helpful Report

Thank you for your brill review! It's so lovely to know you are happy with the speedy delivery :) All the best to you, SW Team

“I love the 3 part cleanse and condition system. The solutions are very luxurious and leave my wig clean and beautifully treated.”

Helpful Report

Thank you Morna for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your purchase! Hope you enjoy the rest of your day, SW Team x

“Great choice of wigs and staff were very knowledgeable and helpful when I visited the store. Made me feel very comfortable and it was a lovely experience. Having previously tried on various styles I decided to purchase another wig off the website. Great site love the 360° view of the wigs . Order and delivery on time no issues . Highly recommend.”

Helpful Report

Thank you Helen for taking the time to review your experience, and for recommending us, we really do appreciate it. We are so delighted to hear you are happy with your purchase, and you found all information on the website useful :) We do hope you enjoy the rest of your day, SW Team

“Lovely blonde scrunchie to make my low pony a bit more stylish.”

Helpful Report

Thank you Anne for your fab review, we really do appreciate it. We are so delighted to hear you are happy with your purchase! Hope to hear from you again soon, SW Team x

“I've only bought a few times from Simply Wigs, but have always been pleased with the service, right down to the chocolate treat in the box! Also, I've found them extremely helpful and friendly if you need to speak to them on the phone. Keep it up, Team, and thank you!”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the whole team do go above and beyond for their customers' needs. All the best to you, SW Team

“Helpful company to deal with when placing an order. Sue's lovely manner when trimming my wigs is wonderful - she is a great asset to Simply Wigs.”

Helpful Report

Thank you Kath for your wonderful review, we really do appreciate it. Sue is always happy to be of assistance, so we will be sure to pass on your kind words :) Hope to see you again soon, SW Team x

“very professional to deal with the team - always a pleasure ordering from SW!!”

Helpful Report

Thank you for your kind words, we really do appreciate it. It is so lovely to know you have enjoyed your Simply Wigs experience! All the best to you, SW Team

“My second purchase of Light Mono wig. Ellen Wille. Dark Snow Mix in a few weeks. Bought just in case my first is damaged or being washed. This wig is superb. Highest of recommendation for the wig and to all staff at Simply Wigs. Thank you. Kate Sparks.”

Helpful Report

Thank you Kate for your fab review, we really do appreciate it! We are so delighted to hear you are happy with the Light Mono wig, and you would recommend this style and your experience to others :) All the best to you, SW Team x

“Excellent customer service. Pleasant and knowledge staff always available for telephone enquiries.”

Helpful Report

Thank you Vanda for your excellent review, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience, and the team could be of assistance. All the best to you, SW Team :)

“Smooth website, but wig took longer to arrive than I expected”

Helpful Report

Thank you Elspeth for your review, we really do appreciate it. If you do wish to find out the availability before an order is placed, please do call us on 01484 844557 :) All the best, SW Team

“Every time I have contacted or ordered from Simply Wigs I have been 100% happy. The products have always been good quality and the advise and service are second to none.”

Helpful Report

Thank you Diane for your kind review, we really do appreciate it. We are so delighted to hear you have been happy with your Simply Wigs experience, as the team do go above and beyond for their customers' needs. We do hope to be hearing from you again soon, SW Team

“I've bought lots of wigs over the years, mainly from Simple Wigs They are always really helpful Prices are within my budget Returns are quick and easy to make”

Simply Wigs 5 star review on 20th September 2023

Helpful Report

Thank you Gill for your wonderful review and custom we really do appreciate it. We are so delighted to hear you are happy with your purchase, as you do look fabulous! It's also lovely to know you have enjoyed your Simply Wigs experience, as the team do strive for excellence. We do hope you enjoy the rest of your day, SW Team

“I cannot fault this company at all. Delivery is quick, the packaging is lovely. and the included little choc a lovely touch. I needed advice regarding a HD wig I had bought from the company and so I telephoned them. A lovely lady named Laura answered the phone and she was so lovely. Nothing I asked was too much trouble and I got off the phone feeling much more confident with regards to the washing and styling of my wig. Thank you so much Laura for the invaluable help you gave me.”

Helpful Report

Thank you Gill for taking the time to write your lovely review, we really so appreciate it, We are so delighted to hear that you have enjoyed your Simply Wigs experience, as Laura is always going above and beyond for her customers' needs! We will be sure to pass on your kind comments. If you do require any assistance in the future, we are always here to help. SW Team

“Great choice of styles,colour.superbb fast service and,if any,will sort out problems immediately.”

Helpful Report

Thank you Susan for your kind review, we really do appreciate it. We are so delighted to hear you are happy with the selection of styles we have to offer, and you have enjoyed your Simply Wigs experience! We hope you enjoy the rest of your day, SW Team

“Love the wig, love the service!!”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“I have to honestly say that Becca and the whole team at Simplywigs have been fabulously helpful and kind. I've been purchasing from this company for a while and I've been able to connect easily and received help whenever I've needed it. This has been on any returns or fresh purchase. I'd recommend them wholeheartedly.”

Helpful Report

Thank you Amina for taking the time to share your lovely comments, and for recommending us, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as Becca and the team are always going above and beyond for their customers' needs. If you require any assistance in the future, you know where we are :) All the best to you, SW Team x

Simply Wigs is rated 4.8 based on 13,124 reviews