Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,135 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the wigs is good, I have always stuck to the same style for the last 2+years, I have always had 2 at a time one on and one to be washed, I have changed the colour this time from brown to vintage pearl and the response I got was... Where did you get your hair coloured. The only reason I gave 4* was because of not having free postage when you are spending a few pounds at the time”

Helpful Report

Thank you Sandra for your kind review, we really do appreciate it. It's lovely to know that you are happy with your purchases and have enjoyed your new colour! Thank you also for your feedback, we will be sure to pass this onto the relevant team. All the best, SW Team

“I can't fault it. Fast, efficient. Wonderful service. Thank you.”

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Thank you for your fab review, we really do appreciate it! All the best, SW Team

“Brilliant company, so friendly & knowledgeable staff nothing seems to much trouble. Highly, highly recommended. Fabulous thank you.”

Helpful Report

Thank you Patricia for your brill review, and for recommending us, we really do appreciate it. You are right, the Customer Service team are always willing to go above and beyond for their customers' needs. All the best to you, SW Team

“Great experience always quick to receive my product”

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Thank you Phyllis for your fab review, we really do appreciate it. It's so lovely to know you are happy with your purchase, and service from us! All the best, SW Team

“Excellent service and a wonderful product, I will definitely be back for more 👍”

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Thank you Mr Hankinson for your excellent review, it is highly appreciated. We do hope to be hearing from you again soon, SW Team x

“Very organized and efficient company. Would use Simply Wigs again.”

Helpful Report

Thank you for your kind words. It's so lovely to know you have enjoyed your time with us, and would be happy to purchase with us again! All the best to you, SW Team

“Excellent choice of wigs and customer care plus great offers. A very straightforward company to deal with all round.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience! All the best to you, SW Team

“Over the past ten years I've bought 8 wigs from Simply Wigs. I've always been happy with the service and the quality of the wigs. I've always been impressed by their website which, in my opinion, is the best wig site on the internet. The 360 view, the pixs and explanations of colours, the tips, the links to their Youtube videos on individual wigs. They also have a great telephone advice service. I also love to see photos on the website of other wig wearers wearing their purchases and telling me the names and colours of their wigs. I've found these photos a great help in choosing a wig. So much better than the way it is alleged the wig manufacturers photograph their beautiful models wearing their wigs after the wigs have been overly worked on and product enhanced by their hairdressers. I also enjoy reading other wig wearers stories that are published on the site. The site was a great help in my recently choosing to buy Evan by Jon Renau in Palm Springs Blonde. Am I happy with it? You bet. And I got it in a Simply wigs sale at a fab price. The sale price was £126.70. But after I claimed a VAT discount of £21.12 and then paid only £1.95 for delivery, the grand total was only £107.53 for a beautiful, quality wig with a SmartLace front. It doesn't get much better than that.”

Helpful Report

Thank you Diane for taking the time to review your experience with us, we really do appreciate it. The whole SW Team have ensured there is clear product information on each item, to make sure our customers are well-informed of any product before they purchase. The Customer Service team are always going above and beyond for their customer' needs, so it really is lovely to know you have managed to speak with them to have any questions/queries answered promptly! We are also so delighted to hear that you are happy with your purchase of the Evan wig, as this is sure a Simply Wigs favourite (especially during a sale:)) Did you know, if you would be happy to write for us, we would provide you with a 40% discount off your next order, as a thank you. Please do contact us on 01484 844557 for more information. Thank you again Diane, and all the best to you, SW Team x

“Excellent service and fast delivery from Simply Wigs.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We are delighted to hear you are happy with your recent experience! All the best, SW Team

“excellent service as usual”

Helpful Report

Thank you for your excellent review :) It's lovely to know you have enjoyed your Simply Wigs experience! All the best, SW Team

“A nice wig it is more expensive than I usually buy but the discount made it more affordable”

Helpful Report

Thank you for your review, it is very much appreciated. We do completely understand that some styles can be higher priced than others, however we are delighted to hear that you are able to make use of the discounts we have to offer! All the best to you, SW Team x

“I started to use this company years ago and won’t go anywhere else. It’s a bit pricy wighs,but you pay for quality and good service.”

Helpful Report

Thank you for your kind words, we really do appreciate it. It's so lovely to know that you have enjoyed your experience with us :) All the best to you, SW Team x

“I always receive a fantastic service from Simply Wigs. The last wig I ordered did not suit so I returned it and my money was refunded to me within a week. The staff are always professional and polite when I contact them. I will definitely be purchasing from Simply Wigs in the future”

Helpful Report

Thank you Jennifer for taking the time to review your experience with us, we are delighted to hear you have enjoyed this! We do hope to hear from you again soon, SW Team

“The addition of the wires as well as the comb is genius”

Helpful Report

Thank you for your brill review! It's lovely to know you are happy with your recent purchase :) Hope to speak with you again soon, SW Team

“Had a few items from simply wigs, & service is excellent at all times.”

Helpful Report

Thank you Charles for your excellent review, we really do appreciate it. It's lovely to know that you are happy with your experience at Simply Wigs :) All the best, SW Team

“Good quality wig grip with quality service”

Helpful Report

Thank you Catherine for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with your purchase :) All the best, SW Team

“I find Simply Wigs a very good company to use. The products are lovely and when returning an item I have had no problems and a swift refund.”

Helpful Report

Thank you Audrey for your wonderful review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience! All the best to you, SW Team

“Great understanding and professional service.”

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Thank you for your kind review, we really do appreciate it. All the best to you, SW Team

“I recently purchased a hair topper in Harvest Gold. The topper that arrived looked nothing like Harvest Gold, it was almost black !!! I spoke to an advisor and she said send it back and we will refund the money. I asked if they could let me know if the topper had been sent in the wrong shade of colour and she said it would be looked into and someone would let me know. When I received an email saying my refund was pending I again rang to ask about the colour, explaining that I was now hesitant to order because of the mix up. I received the refund but still have not heard if the colour sent was the wrong shade. Feel disappointed because I also sent a note with the returned topper asking for clarification.”

Helpful Report

Thank you Marion for your feedback. We are sorry to hear that you are unhappy with your recent purchase. I can see that you have been corresponding with the Customer Service Team in regards to your purchase. If you do require any assistance in the future, please do contact us on 01484 844557, we are always here to help. SW Team

“Very pleased with head ware it’s so comfortable thank you, will get and order another one soon. Thank you”

Helpful Report

Thank you Janet for your brill review. We are so delighted to hear that you are happy with your recent purchase :) All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,135 reviews