Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,284 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,284 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 23rd February 2025

615

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice to speak to a human being who new their products. Del on time will buy again.”

Helpful Report

Thank you Susan for your wonderful review. We are delighted to hear that you enjoyed the Simply Wigs experience. SW Team

“Great service”

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Thank you for your review, it is very much appreciated :)

“Simply wigs always deliver and I am so pleased to have found them . Recovering from major surgery and a debilitating six months of chemotherapy scrappy hair is the last thing you need to worry about . However thanks to simply wigs I now have a wonderful head of hair and very comfortable bamboo caps . Thank you all you are doing a magnificent job .”

Helpful Report

Thank you Rosemary for your wonderful review, it is very much appreciated. We are delighted to hear that you have enjoyed the Simply Wigs experience and love your purchases! All the best, SW Team x

“Excellent service, order arrived before expected date and a little surprise that was appreciated in the form of a Ferrero Rocher.”

Helpful Report

Thank you for your excellent review. We are delighted to hear that you enjoyed the Simply Wigs experience and loved the chocolate! Hope you enjoy the rest of your day. SW Team

“Great, friendly service.”

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Thank you Pamela for your fab review, it is very much appreciated. SW Team

“Friendly, reliable, competitively priced company. I especially look forward to the weekly ‘Friday offer’ whereby a hairpiece is offered at a discounted price. The website is very easy to negotiate with good sized photos and information on each piece.”

Helpful Report

Thank you Helen for your kind words, it is highly appreciated by the Simply Wigs team. We are delighted to hear that you love the weekly newsletter! We hope to be hearing from you again soon :) SW Team x

“Hello people, I have been buying wigs from SW since 2014 after losing my hair to chemo. After it grew back it was very thin and the texture strange. It's still that way and so I wear wigs every day. I live in rural France and I have had wigs delivered here and they arrived quickly but now after brexit I would have to pay duty so I have the wigs sent to my family in the UK so I have a nice wig to look forward to when I visit or friends bring them over to France when they visit me. I trust SW implicitly, I have never been dissatisfied with their service. The packaging is perfect and always has that little extra packed amongst the purple tissue paper. At long last I can now visit my family in Yorkshire at the end of September after 2 years, so might book an appointment and buy another wig at the Halifax premises and get to meet the lovely staff. If you are thinking of investing in a wig then look no further than SW, you will not be disappointed.”

Simply Wigs 5 star review on 23rd August 2021

Helpful Report

Hello Jennifer, thank you for taking the time to write such a lovely review, it is very much appreciated. We are delighted to hear that you have enjoyed the Simply Wigs experience. If you would like to book an appointment, then please do not hesitate to contact us on 01484 844557. We hope to be hearing from you again soon. Enjoy the rest of your day. SW Team x

“Really great experience, beautiful wig, packaging great, and arrival in no time, plus a little boxed chocolate, a lovely touch Thank you so much”

Helpful Report

Thank you Stevie for your wonderful review, we really do appreciate it. We are delighted to hear that you loved the Simply Wigs experience (plus the chocolate). Hope you enjoy the rest of your day. SW Team

“Customer service was amazing, prices are all very reasonable and the wigs themselves are great. Delivery was quick as was the refund on items I didn’t want to keep. I am a new but now very loyal customer!”

Helpful Report

Thank you for your wonderful review, it is very much appreciated. We are delighted to hear that you have enjoyed the Simply Wigs experience :) We look forward to hearing from you again. SW Team

“Pleased with results for eyebrows - easy to apply, but wish there was a better choice of light brown/blonde colours. Only two available. Online customer service is very good.”

Helpful Report

Thank you for for review, it is very much appreciated. We are delighted to hear that you are happy with your purchase. If you require any assistance regarding any future orders then please do contact us on 01484 844557. SW Team

“Excellent service and helpful advice, I am very happy with my newly purchased wig, I would definitely recommend them.”

Helpful Report

Thank you for your excellent review and recommending us, it is highly appreciated. We are delighted to hear that you love your purchase :) SW Team

“Amazing company, fabulous wigs never had a bad experience been using simply wigs for many years brilliant service thank you”

Helpful Report

Thank you for your fab review. We are delighted to hear that you have enjoyed the Simply Wigs experience for so long :) Hope you enjoy the rest of your day. SW Team

“Great service ,very happy with purchase Margaret coleman”

Helpful Report

Thank you Margaret for your lovely review. We are delighted to hear that you love your purchase! Hope you enjoy the rest of your day. SW Team

“Due to Alopecia in 2018 and not being able to find a suitable wig company in France, I discovered simply wigs and never looked back. Many orders and returns (and wonderful customer service) later, I was sorry that Brexit apparently put a stop to UK shopping. Far from it: when I ordered another wig, the Post office contacted me with the amount to be paid online, and having done so, a few days later my wig arrived safe and sound and beautifully packed. I therefor will remain Simply Wig's faithful customer and look forward to their new models. Kind regards Barbara”

Helpful Report

Thank you Barbara for your taking the time to write such a lovely review. We are delighted to hear that you have enjoyed being a wonderful customer at Simply Wigs, we really do appreciate it :) Please keep an eye on our weekly newsletter which will inform you of any new launches! All the best, SW Team

“My wig is excellent for me you can’t even tell it’s a wig , it makes me feel more me again after loosing my hair through chemotherapy.”

Simply Wigs 5 star review on 20th August 2021

Helpful Report

Wow Fiona, you look amazing! Thank you for your kind words and sharing your fabulous purchase with us, we really do appreciate it. All the best, SW Team x

“Excellent service - beautifully & thoughtfully packaged!”

Helpful Report

Thank you Barbara for your excellent review, it is highly appreciated :) We are delighted to hear that you loved your purchase :) Hope you enjoy the rest of your day. SW Team

“Great wigs, really natural looking &amazing customer service 🥰and reasonably priced”

Helpful Report

Thank you for your fab review. We are delighted to hear that you love our Customer Service, we are always here to help :) SW Team

“ALWAYS HAD GOOD SERVICE FROM THIS COMPANY AND THE STAFF ARE ALWAYS VERY FRIENDLY AND HELPFUL. ON THIS OCCASION TH ITEM WAS OUT OF STOCK SO I HAD TO WAIT LONGER THAN EXPECTED BUT THE SUPPLIER WAS THE PROBLEM, NOT SIMPLY WIGS. THEY EVENTUALLY MANAGED TO TRACK ONE DOWN FOR ME SO EVENTUALLY I GOT WHAT I ORDERED. PERHAPS AS WITH ALL COMMODITIES THSE DAYS, THERE ARE PROBLEMS WITH THE SUPPLY CHAIN, SO I WILL ALLOW PLENTY OF EXTRA TIME ON THE NEXT OCCASION I ORDER!!”

Helpful Report

Thank you Elizabeth for taking the time to write such a lovely review, we really do appreciate it. We are delighted to hear that you have enjoyed the Simply Wigs experience, even with experiencing unfortunate delays. We hope to be hearing from you again :) All the best, SW Team

“Great customer care, very friendly and knowledgeable assistance from Laura and Emmajay.”

Helpful Report

Thank you Anne for your brill review. Laura and Emma-Jay are always going above and beyond for their customers :) We hope to hear from you again soon. SW Team

“I absolutely love this wig! It is such fantastic quality for the price. It took a bit of effort to style it into a look which was a bit more modern but it responds well to heat and holds the shape beautifully. Love it!”

Helpful Report

Thank you for your wonderful review, it is very much appreciated. We are delighted to hear that you are happy with your purchase and managed to style the way you like :) If you require any assistance regarding your purchase then please do not hesitate to contact us on 01484 844557. SW Team

Simply Wigs is rated 4.8 based on 13,284 reviews