Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,243 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,243 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I loved that the website had photos of thr inside of the wigs, as this is as important as the outside to me. I usually wear human hair wigs, but I'm really pleased with the fibre wig I bought, at a fraction of the price. The packaging was discreet and high quality, making it feel like I was opening something luxurious. Overall I'm very pleased with the product and service received and will definitely order from Simply wigs again.”

Helpful Report

Thank you for taking the time to write such a wonderful review, we really do appreciate it. We are so delighted to hear that you have enjoyed your overall experience with us, and love your purchase! We look forward to be hearing from you again :) All the best, SW Team

“I ordered wig care products. The items arrived very quickly and so beautifully packaged it really cheered me up. A very positive experience.”

Helpful Report

Thank you Judith for your fab review, we really do appreciate it. Our Warehouse Team are so delighted to hear that you love their packaging, we will be sure to let them know! Hope you enjoy the rest fo your day, SW Team :)

“Lovely company, reliable products, and always happy to refund or exchange if you need to. I have been a regular customer for more than 10 years, and cannot fault the customer service.”

Helpful Report

Thank you for your wonderful review and custom, we really do appreciate it. It's so lovely to know that you have enjoyed your experience with us! All the best, SW Team :)

“Lovely wig for a great price. Would certainly buy from Simply Wigs again. Email communications were friendly and easy; issues were resolved quickly. Excellent customer service.”

Helpful Report

Thank you Lita for writing such a lovely review of your experience with us! Our Customer Service team are always going above and beyond for their customers, as they do strive for excellence! We hope to be hearing from you again soon, SW Team :)

“Always helpful and friendly service and prompt delivery. Will buy fro you again.”

Helpful Report

Thank you for your brill review, we really do appreciate it! We are so delighted to hear that you have enjoyed your Simply Wigs experience. We look forward to hearing from you again, SW Team :)

“Fabulous quality and excellent value for money”

Helpful Report

Thank you Cathy for your fab review. We are so happy to hear that you have been loving your orders! Hoep you enjoy your day, SW Team :)

“Excellent service and very good at keeping you updated on your order.”

Helpful Report

“Getting a wig in the post from Simply Wigs feels more like receiving a beautifully wrapped special gift from a friend than receiving something essential for medical reasons.”

Helpful Report

Thank you for your kind words, we really do appreciate it. Our Warehouse team are so delighted to hear that you love the packaging, they really love to put a smile on their customers' faces. Hope you enjoy the rest of your day, SW Team :)

“Good choice of wigs. Really happy with service and love my new wig”

Helpful Report

Thank you Paula for your wonderful review. We are so delighted to hear that you are happy with the service and item you have received! All the best, SW Team

“Simply Wigs was wonderful to work with. They were communicative and made sure that I knew everything abut my purchase before it was processed. While one of the wigs did not work out due to color and style, I would definitely do business with Simply Wigs again. I love that they are a family run business.”

Helpful Report

Thank you Erin for your lovely review of your experience with us, we really do appreciate it. We're sorry to hear your recent purchase wasn't right for you, but are so delighted to hear you would purchase from us again! We look forward to hearing from you, SW Team :)

“Very helpful and knowledgeable staff when I called with a question on my received item. Needed to return and order an alternative size, this was very easy to manage and no issues in getting the initial purchase refunded. Great selection of wigs, would recommend!”

Helpful Report

Thank you for your kind words and recommending us, the Simply Wigs team really do appreciate it, as they constantly go above and beyond for their customers. Please do contact us again if you need any assistance in the future! All the best, SW Team

“A quality, stylish lightweight wig. Pleased with purchase and ordering process.”

Helpful Report

Thank you for your fab review. It's so lovely to know that you are happy with your recent purchase :) Hope you enjoy the rest of your day! SW Team

“I have now price three wigs from Simply Wigs and unequivocally recommend them. Excellent quality wigs, outstanding and excellent service. Highly recommend.”

Helpful Report

Thank you Shirley for your excellent review and for recommending us, we really do appreciate it. We are so happy to hear that you love your recent purchase. All the best, SW Team

“Have only ordered the wig tape this time but no problems delivery was fast and I got a chocalate.”

Helpful Report

Thank you Susan for your fab review. We love to know you are happy with your purchase and enjoyed the chocolate! All the best, SW Team

“I purchased from Simply Wigs before and this time, the Jon Renau "Ignite" in Palm Spring Blonde and I love it. It's soft, falls into style beautifully and looks natural. I was advised on colour by staff at Simply Wigs and they got it right. I want to add that Sizing is so important, my last wig was an Average and kept slipping and slightly bulging on top due to slippage, the Large fits perfectly. The wig was delivered very promptly and as an aside, I love their packaging, so much detail including the Ferrero Rocher chocolate, adds that special touch that brings me back as a customer. My experience with this company has made me a loyal customer.”

Helpful Report

Thank you for taking the time to write such a wonderful review of your experience with us, we are so delighted to hear that you have enjoyed it and received the assistance you need. You are right, the sizing is so important with wigs as it does determine how comfortable the wig will be when wearing for a long period of time. We hope to be hearing from you again soon! All the best, SW Team x

“Extremely knowledgeable staff….goods delivered promptly and beautifully packaged. I would definitely recommend this business”

Helpful Report

Thank you for your wonderful review and recommending us, we really do appreciate it. We are so delighted to hear that you find out Customer Service team helpful :) Hope you enjoy the rest of your day, SW Team

“I have been buying from SW for a number of years. Brilliant company absolutely first class customer care. Very quick to respond to emails. Wigs sent beautifully packaged ith a little chocolate and fantastic discounts offered. I would never buy anywhere else.”

Simply Wigs 5 star review on 4th March 2022

Helpful Report

Thank you Sharon for your brilliant review and sharing your purchase with us, you look amazing! We are so delighted to hear that you have enjoyed your experience at Simply Wigs, as the team do strive for excellence :) All the best, SW Team x

“Really pleased with this purchase. Excellent quality, looks realistic and better than expected from online pictures/video. Would definitely buy from you again”

Helpful Report

Thank you Andrea for your excellent review. We are so delighted to hear you love your recent purchase, and will be ordering from us again! All the best, SW Team :)x

“Good choice service and delivery”

Helpful Report

Thank you Julian for your brill review, we really do appreciate it. It's lovely to know you have enjoyed your Simply Wigs experience! All the best, SW Team

“Simply Wigs is totally amazing, fabulous company, easy to browse website, with so much information on all products for sale. Regular offers on brands. Easy way of claiming VAT free against items. Great communication regarding orders and always willing to help with any queries. Items always packaged with care, a chocolate, beautifully wrapped, a card with a poem which I have shared with a lady new to Alopecia. Thank you Simply Wigs for helping us all.”

Helpful Report

Thank you for your fabulous review of your experience with us, we are so delighted to hear that you have enjoyed it :) The Simply Wigs team are always going above and beyond for their customers as they do strive for excellence daily. We hope you enjoy the rest of the sunny day! All the best, SW Team x

Simply Wigs is rated 4.8 based on 13,243 reviews