Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,288 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,288 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 23rd February 2025

615

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had ordered a Cory wig for my sister but it was too tight...... she managed to send it back within the 14 days with no problem whatsoever and another was obtained and measured by the Simply Wigs staff but she has decided to order a different one..... Wonderful service and after service. Thank you for all your help........”

Helpful Report

Thank you Pauline for your review. Our Customer Service team are delighted to hear that they could help you find the perfect piece. Enjoy the rest of your day :) SW Team

“Problem free shopping, jolly good.”

Helpful Report

Thank you for your review :) Enjoy your day. SW Team

“Simply Wigs make finding wig accessories simply easy to buy. Delivery charges are modest and there’s something for a treat in the envelope”

Helpful Report

Thank you Mary for the brill review. We are delighted to hear that you enjoyed the Simply Wigs experience, especially the little surprise inside :) Have a lovely day. SW Team

“Excellent service, excellent packaging and excellent communication. Thank you so much. Loved my chocolate by the way, thank you xx”

Helpful Report

Thank you Jeanette for your excellent review! It's lovely to hear that you are happy with our Customer Services. We are delighted to hear that you loved the little surprise too :) SW Team x

“I've been a customer for over 10yrs. Nothing is too much trouble for the SW team. Prompt professional friendly service. It matters not whether it's a wig or a product to look after your wig you seek advice for or a returns. The voice on the end of the phone is friendly and knowledgeable. Congratulations to all the team for a brilliant service.”

Helpful Report

Thank you Eleanor for your lovely review. Our Customer Service team strive for excellence we are delighted to hear that you love the Simply Wigs experience. Thank you again Eleanor for the brill review. We hope you enjoy the rest of your day :) SW Team

“My first purchase from Simply Wigs and I will be back! 110% recommend the on-line service that Simply Wigs offer. Very supportive and helpful with inquiries relating to 'large cap'size pieces . I purchased Jon Renau "Sarah" in Salted Caramel ( FS26/31S6) - she is just beautiful! Delivery is very prompt in secure,confidential packaging. What a lovely organisation.”

Helpful Report

Thank you for your lovely review and recommending us! Our Customer Service team are delighted to hear that they could support you during the Simply Wigs experience :) Hope you enjoy the rest of your day. SW Team

“Beautiful & confortable. Caring.”

Helpful Report

Thank you for your review. We are delighted to hear that you find your purchase beautiful :) SW Team

“Simply wigs have a very good selection of wigs their site is easy to use & delivery is just a few days, much quicker than they state. The wigs are very well presented & the Ferrero Rocher is a welcome gift particularly as it’s my favourite chocolate. The description of the wigs is accurate & if you read carefully you know what you’re going to get for the price you pay”

Helpful Report

Thank you so much Jean for the lovely review. It's lovely to hear that you love the packaging, especially the chocolate as we love them too :) We like to put as much information as we can on the website for our customers. Enjoy the rest of your day. SW Team

“I cannot comment as I haven’t used them.”

Helpful Report

“Really happy with this wig, I’ve tried quite a few as I’ve had alopecia for a few years, this is hands down the best one I have ever bought! Well worth paying the extra money, thank you Simply Wigs, great customer service too 😊”

Simply Wigs 5 star review on 19th June 2021

Helpful Report

WOW Kierson! You look amazing :) Thank you for sharing your fabulous purchase with us! Our Customer Services team are delighted to hear that you enjoyed the Simply Wigs experience. Enjoy the rest of your day. SW Team

“Super service, rapid delivery and fabulous products !!”

Helpful Report

Thank you for your review. We are delighted to hear that you enjoyed the Simply Wigs experience. SW Team

“Best place I’ve ever used so easy. I lost all my hair at the age of seven so seen a few changes in how things have changed. Back then only had the choice of using the hospital and really there was no other advice, times have changed more choices more places to get advice, I need Petite fitting and found your company the best so easy to follow Thankyou Margaret B 70”

Helpful Report

Thank you so much Margaret for the lovely review. We are delighted to hear that we could help you find your perfect piece. If u do need any further assistance regarding future orders, then please do not hesitate to contact our Customer Services team on 01484 844557. SW Team

“I absolutely LOVE my Tabu wig from Ellen Wille its perfect!”

Helpful Report

Thank you Sarah for your review. We are delighted to hear that the Tabu wig is perfect for you. SW Team

“Fantastic service , customer service is second to none absolutely faultless !”

Simply Wigs 5 star review on 18th June 2021

Helpful Report

Wow Michelle! You look amazing. We are delighted to hear that you love your wig and our Customer Service :) Have a lovely weekend. SW Team

“Wonderful staff, I felt totally at ease and nothing was too much trouble. I wouldn't go anywhere else, and will be visiting again shortly.”

Helpful Report

Thank you Alison for your lovely review. Our Customer Service team are always here to help. We look forward to hearing from you again :) SW Team

“All staff were professional and extremely helpful. My wig order was placed, and delivered in a short time. This was appreciated. I was thrilled with the packing, particularly the chocolate. Nice touch!! I would highly recommend Simply Wigs. Thank you.”

Helpful Report

Thank you Diane for the lovely review and recommending us. We are delighted to hear that you loved the packaging, along with the little surprise :) Have a lovely day. SW Team

“Fabulous service and fabulous wig, thank you Simply Wigs #HeidiJR”

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Thank you Emma for the lovely review. We are delighted to hear that you love your wig :) SW Team #HeidiRules

“Excellent website with lots of helpful information.The wigs I have purchased have been very good quality and very realistic.”

Helpful Report

Thank you Debra for the excellent review. We put as much information as we can on the website to help our customers choose the perfect piece :) Have a lovely day. SW Team

“ent service Exellent customer service as always thankyou very much”

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Thank you Susan for the fab review. We are delighted to hear that you find the Customer Service excellent :) Have a lovely day. SW Team

“Was feeling really nervous about going ,but Sue was wonderful ,so kind . Many thanks to all the staff .”

Helpful Report

(Simply Shop) -

Thank you Susan for the lovely review. Sue is always going above and beyond for her customers. We will be sure to pass on your thanks to her :) SW Team

Simply Wigs is rated 4.8 based on 13,288 reviews