Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,027 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 8th November 2024

603

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website, huge range of wigs,really spoilt for choice. Was kept informed regularly as to when wig would arrive. Would definitely recommend simply wigs(simply the best)!!”

Helpful Report

Thank you Yvonne for your fab review, and for recommending us - we really do appreciate it. We are so delighted to hear you were well informed on the status of your order, and enjoyed your experience with us! All the best, SW Team

“Beautiful style as usual lovely blend of colours and a good fit. Always perfectly packed and presented.”

Helpful Report

Thank you Sheree for your brill review, we really do appreciate it. We are so happy to hear you are happy with your recent purchase. All the best to you, SW Team :)

“i have ordered quite a few wigs in the past and have found you get first class service from start to finish Answer to your queries promptly Quick despatch and great customer service All based in the UK No call centre abroad Nothing is any trouble in 3 words Simply the best”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. All the best you, SW Team

“I purchased the petite Raquel Welch Winner wig In rooted golden wheat. The wig looks so natural and gives me so much confidence after losing my hair to chemotherapy”

Helpful Report

Thank you Ruth for your kind words, we really do appreciate it. We are so delighted to hear you are happy with your purchase, and gives you confidence! Hope you enjoy the rest of your day, SW Team

“Lovely wig. Had lots of really nice compliments . If you like long flowing locks don’t hesitate buying this wig.”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your purchase. All the best, SW Team

“I must mention Becca who emailed me because she spotted that I had inadvertently ordered a petite wig when I usually order standard. After several emails I decided to go ahead with the petite wig and guess what it fitted perfectly. So thanks to this being brought to my attention I will be buying petite wigs now. And Becca also asked me to let her know how I got on which I thought was lovely.”

Helpful Report

Thank you Elaine for your kind words, we really do appreciate it. We are so happy to hear you have enjoyed your Simply Wigs experience! Becca is always going above and beyond for her customers' needs, so we will be sure to pass on your lovely comments. All the best, SW Team

“As a new wig wearer I have found the whole experience painful, to say the least. Happily, my products ordered arrived as stated and also contained a little boxed chcolate. That one simple gesture meant the world to me. It made me feel that the people at simply wigs understood thst for some of their customers, this is a hard journey and that a little treat will help to sweeten the day. Thank you Simply Wigs, that gesture alone means I will be shopping with you again in the future.”

Helpful Report

Thank you for taking the time to write your review, we really do appreciate it. You are right. We do completely understand how daunting it can be going through hair loss, so the team do their very best to reassure our customers. If you do have any queries in the future, you know where we are. All the best to you, SW Team x

“I bought one of your wigs a month or so ago. I have had nothing but compliments on it. It is easy, comfortable and trouble-free. It has cheered up my recovery wonderfully. Thank you.”

Helpful Report

Thank you for your kind review. We are so happy to hear you have been receiving compliments on your new look! All the best to you, SW Team

“Great service and answered my query very quickly.”

Helpful Report

Thank you Anne for your lovely review! You know where we are, if you require any assistance in the future. All the best, SW Team

“Brilliant quality hair piece service excellent”

Helpful Report

Thank you Rita for your brill review! We are so happy to hear you love your recent purchase. All the best to you, SW Team

“Stunning x”

Helpful Report

Thank you Andrea for your fab review, we really do appreciate it. All the best, SW Team

“Good quick service”

Helpful Report

Thank you Belinda for your kind review, we really do appreciate it. All the best, SW Team

“As usual, very efficient in every way”

Helpful Report

Thank you Susan for your fab review! We are so delighted to hear you have enjoyed your experience with us. All the best, SW Team

“The customer service at Simply Wigs is always excellent. Friendly, knowledgeable staff who make the process of choosing a wig so much nicer. Choice of wigs is excellent.”

Helpful Report

Thank you Kathryn for your excellent review, we really do appreciate it. It sounds like you have had a lovely experience with us, so we will be sure to pass on your kind words. All the best to you, SW Team

“I love simply wigs but would like to see more ranges and styles”

Helpful Report

Thank you Sabina for your review, it is very much appreciated! We do try our best to keep up with new launches, so please do sign up to our newsletter to receive exclusive information on new styles! All the best, SW Team

“I ordered the Perfect Pony in Light Chocolate Candy Blonde and it looks fatastic! It was so easy to clip in and the colour was a perfect match! I recieved great customer service from the Simply Wigs team and they made the whole process so quick and easy.”

Helpful Report

Thank you for your lovely review! We are so happy to hear you have loved your experience with us, and your purchase is the perfect match. We hope to hear from you again, SW Team

“Very good service, I was kept up to date with the delivery. I am very happy with my new wig. I will definitely recommend them.”

Helpful Report

Thank you Julia for your lovely review, and for recommending us - we really do appreciate it. We are so delighted to hear you have enjoyed your experience, and love your new purchase! All the best to you, SW Team

“Such wonderful customer service. I’ve used simply wigs a few times now. I accidentally ordered the wrong colour this time round and they were so quick at refunding once it was returned. Emails for advice are answered quickly. Would highly recommend.”

Helpful Report

Thank you Stacey for your wonderful review, and for recommending us - we really do appreciate it. We are so happy to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. All the best, SW Team

“Bought the fringe product. The price was good, it was delivered quickly and matched my hair colour perfectly. I think it will be really useful in the (expected ) event of chemo hair loss.”

Helpful Report

Thank you Carole for your lovely review, we really do appreciate it. We are so delighted to hear you have found your perfect piece. All the best to you, SW Team

“Great service and advice from the customer team. Hairpiece good colour match and as described.”

Helpful Report

Thank you Janet for your kind review! The team are always going above and beyond for their customers' needs, so we'll be sure to pass on your comments. All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,027 reviews