Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,196 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,196 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 25th January 2025

612

Anonymous

Anonymous // 01/01/2019

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“Very helpful when the wig I had used for a few years was no longer manufactured. I was pointed to similar ones with the same colour. Very good service and high quality wigs.”

Helpful Report

Thank you Marie for your lovely review. We're delighted to hear we were able to source some suitable similar styles and colours for you! If you require any assistance in the future, you know where we are. All the best, SW Team

“Fabulous wigs, excellent service and beautifully packaged. My hair is thinning due to cancer treatment; however, I am so enjoying building different looks by experimenting with styles and colours. Almost a wig for every day of the week…need to stop, it’s becoming an obsession.”

Helpful Report

Thank you Rosalind for your excellent review, we really do appreciate it. We're so happy to hear you have been enjoying your experience of trying different styles and colours! All the best to you, SW Team

“I love the Millie wig.Its stylish,its comfortable and its natural looking.Ive worn it in many shades and often receive compliments from people admiring my "haircut" which really boosts your self esteem.”

Helpful Report

Thank you Carol for your brill review of the Millie wig. We are so happy to hear you have been able to love this style in a few colours, and have been receiving compliments. :) All the best to you, SW Team

“I have ordered three times from this company and each time it’s been such a good experience. Ordering was easy and delivery was fast. Lovely packaging with the added little treat of a chocolate- nice touch. Maybe I’ll send a photo of my latest wig when I’ve had it styled… Thank you.”

Helpful Report

Thank you Barbara for your your fab review and custom, we really do appreciate it. We are so happy to hear you have enjoyed your Simply Wigs experience (especially the chocolate treat). We would love to see a picture when you're ready! All the best to you, SW Team

“The Ignite wig is absolutely beautiful, soft, easy to style and the perfect colour mix. I shall enjoy wearing it for so many occasions.”

Helpful Report

Thank you Doreen for your kind review, we really do appreciate it. We are so happy to hear you love the Ignite wig, as this is a wonderful style! Hope to speak with you again soon, SW Team

“Bought for a friend , she is very pleased with the turban , beautifully packaged , I am happy with my order and the way it was dealt with , Thankyou.”

Helpful Report

Thank you Pat for your fab review, we really do appreciate it. It's so wonderful to know you are happy with your recent purchase! All the best to you, SW Team

“Thank you simply wigs for your quick delivery service and your help in the past. I need to come and see you again soon .”

Helpful Report

Thank you Judith for your brill review, we really do appreciate it! We're so happy you enjoyed your experience with us, and would love to see us again. All the best, SW Team

“I ordered a wig from simply wigs and it was the new Chris but this wasn't the one ordered. Rang up and all was sorted wig returned and refund done. Was a pleasure to deal with this company will be. Ordering new one . Thank you again jenni”

Helpful Report

Thank you Jenni for your kind review. It's wonderful to hear your issue was resolved promptly, and you received a refund in good time. :) If you require any assistance in the future, you know where we are. SW Team x

“Really pleased - yet again - with my new wig. Always a pleasure to deal with your company Sue”

Helpful Report

Thank you Sue for your kind review, we really do appreciate it. We are so delighted to hear you are happy with your recent purchase! Love, SW Team x

“I love Ellen Wille wigs. Espirit, is just a lovely, light summer bob wig. Great price and fast shipping. Thank you!!”

Helpful Report

Thank you for your brill review. We are so happy to hear you love the Esprit wig, as this is an incredibly popular look from Ellen Wille! Have a lovely rest of your day, SW Team

“Very professional company with a straight forward quick and easy online order system. Would highly recommend to anyone wanting beautiful hairpieces”

Helpful Report

Thank you Lesley for your fab review, and for recommending us. We really do appreciate it. We are so happy to hear you found the ordering process to be simple, and you love your purchase! All the best to you, SW Team

“Always use Simply Wigs for hair products, as always had very good and efficient service from them, good prices too”

Helpful Report

Thank you Richard for your kind review, we really do appreciate it. We are so happy to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“I have been ordering wigs from simply wigs since I had cancer 8 years ago. I now buy them because they add that little bit more glamour when I get dressed up. Simple wigs are a very reliable and kind company. I have never had a problem returning a wig if it is not suitable. Must of the time they have always been fantastic. The customer service is extremely good. I would never buy from any one else. Thank you simply Wig.”

Simply Wigs 5 star review on 11th July 2024

Helpful Report

Thank you Judith for taking the time to leave your wonderful review, and for sharing your purchase with us. You look fabulous! The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. Hope you have a lovely rest of your day, SW Team :)

“Thank goodness for Simply Wigs! When asked if I would write a review that is what came in to my head straight away. I have had alopecia for over 40 years and until I discovered Simply Wigs I really struggled with the whole business of finding wigs that suited me- style,colour,different caps and ofcourse price.It’s pretty daunting- and you can feel you’re on your own …. Since finding Simply Wigs about 5 years ago I feel there is help at hand - someone at the end of the phone you understands and has some answers! I live on a small island so wigs are sent via Royal Mail- and on occasion have been sent back the same way,easy and not too costly. Recently I ordered Aletta by Ellen Willie - which I am thrilled with- but wasn’t sure which shade to go for. So 2 colours were sent to me- as soon as I opened the box I knew 1 of the colours wasn’t good for me - I sent it back immediately in full knowledge there would be no problem and I would recieve a full refund. I wouldn’t hesitate to recommend anyone needing to buy a wig or any other hair alternative to use Simply Wigs,they really are an excellent company.”

Helpful Report

Thank you for taking the time to leave your review, we really do appreciate it. We are so happy to hear you have enjoyed your Simply Wigs experience over the years, as the team are always happy to be of assistance. We do completely understand how difficult it can be ordering online, so we are so glad to hear the Customer Service team could help :) The Aletta wig is just beautiful, and we're over the moon to hear you have found your perfect colour! Thank you also for recommending us, this really means a lot. We do hope to be hearing from you again soon. Love, SW Team x

“Simply Wigs provided a professional service that I would definitely use again.”

Helpful Report

Thank you Rebecca for your kind words, we really do appreciate it! We do look forward to hearing from you again, SW Team :)

“Ordering so easy on line. Regular updates and quick delivery.”

Helpful Report

Thank you Linda for your brill review. It's wonderful to know you found the ordering process simple and you received regular updates :) We hope to speak with you again soon, SW Team

“Very helpful and fantastic service”

Helpful Report

Thank you for your fab review :) We're so happy to hear you enjoyed your experience with us. All the best, SW Team

“Everything was perfect, thank you 💜”

Helpful Report

Thank you for your kind review, we really do appreciate it :) All the best to you, SW Team x

“I have been buying from Simply Wigs for several years and always had total satisfaction with the quality and workmanship of the wigs I have bought. If you have a question it's always answered within a short space of time ,very efficient and quality service, can't wait to buy the next one.”

Helpful Report

Thank you Susan for your wonderful review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team are always happy to help out their customers. All the best to you, SW Team

“I recently purchased some T Range fibre hair shampoo and conitioner. It arrived promptly and beautifully packaged in lilac tissue paper within the bubble wrap. Then much to my surprise and delight, within a little box was a chocolate! Due to alopecia, I have struggled with my hair loss and often feel ugly and "down" but the surprise chocolate really made my day and gave me a real boost!!”

Helpful Report

Thank you Kay for your kind review, we really do appreciate it. We are so happy to hear you enjoyed your chocolate treat and made your day! If you require any assistance or wish to have a chat, you know where we are :) SW Team x

Simply Wigs is rated 4.8 based on 13,196 reviews