Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.82

4.8 Rating 13,148 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

609

Anonymous

Anonymous // 01/01/2019

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“Great service even though I didn't purchase anything on this occasion.”

Helpful Report

“Great company to deal with, even if you need to send things back. Nice touch with chocolate included. They are based in UK So i would highly recommend them”

Helpful Report

“Service and delivery was professional and smooth. Thank you”

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Thank you Diana for your kind words, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience! All the best, SW Team

“Didn't suit me at all”

Helpful Report

Thank you for your review Ishbel. We're sorry to hear that your purchase was unsuitable for you. If you contact us on 01484 844557, we would be happy to assist in finding an alternative :) SW Team

“I definitely recommend this company, if you ring with a query the phone is always answered promptly, and the staff are extremely helpful. Used to buy my wigs from America but not anymore.”

Helpful Report

Thank you Sandy for your kind review, and for recommending us, we really do appreciate it! We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers :) All the best, SW Team

“The assistant was very helpful and knowledged and nothing was too much. Would definitely use you again”

Simply Wigs 5 star review on 20th February 2023

Helpful Report

Thank you Andi for your kind review, and for sharing your purchase with us, we really do appreciate it! We are so delighted to hear that you are happy with your new style, and you would happily purchase from us again :) All the best to you, SW Team x

“Simply Wigs is Simply Wonderful! The staff are really friendly and helpful. My consultation with Sue was such a lovely experience - she helped me to choose a "topper" which is absolutely perfect for me . I highly recommend this company.”

Helpful Report

(Simply Shop) -

Thank you Linda for your lovely review and for recommending us, we really do appreciate it. It's lovely to know that you had enjoyed your Simply Wigs Shop experience, as Sue is always going above and beyond for her customers! We will be sure to pass on your kind comments! All the best, SW Team

“Beautiful quality bamboo hat , wrapped and packed with real attention to detail and thoughtfulness xx”

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Thank you Wendy for your kind review! We are so delighted to hear that you are happy with your recent purchase :) All the best, SW Team x

“beautiful wig, thank you. I had to wait as it was on backorder. It was wort the wait.”

Helpful Report

Thank you for your fab review, we really do appreciate it! We are so delighted to hear that you are happy with your recent purchase, and was worth the wait :) All the best to you, SW Team x

“Lovely products for maintaining the condition of my wig . I will definitely order these again .”

Helpful Report

Thank you Joanne for your lovely review! We are so delighted to hear that you are happy with the products you have purchase :) All the best, SW Team

“Brilliant service everyone so helpful so thankful for your wigs a life saver”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear that you are happy with your purchases and service from Simply Wigs :) All the best, SW Team

“My first experience with Simply Wigs and am very happy with them. I had a couple of queries and I spoke on the phone to a very helpful friendly lady. I bought the Tatum wig in creamy blonde online and I love it. The length is shoulder length it's a lovely colour and very natural looking and comfortable to wear. It was delivered very quickly as it was in SW warehouse. Friends think I've had a makeover 😁. So pleased I bought a couple more. Thank you Simply Wigs x”

Helpful Report

Thank you for taking the time to review your first experience with us, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience, as the team do go above and beyond for their customers. It is lovely to know that you have been receiving lovely comments from your friends :) All the best to you, SW Team

“My hair products arrived promptly. I am really pleased with them, especially the gel hairspray.”

Helpful Report

Thank you for your brill review, we really do appreciate it! We are so delighted to hear that you ae happy with your recent purchase! All the best to you, SW Team

“I am still waiting for my order.”

Helpful Report

Hello Suzie. Thank you for your review. I can see that my colleague has emailed you regarding your order. If you have any further queries, please do contact us. SW Team

“Great customer service and fast delivery all at very reasonable price”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience with us! All the best, SW Team

“Very helpful & sportive staff.”

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Thank you Ann for you fab review, we really do appreciate it! All the best to you, SW Team

“I'm pleased with my purchase and with your service. Although the wig tape didn't last as long as I had hoped. I am probably using it incorrectly and will need to re-read the instructions on your website. I might also have sewn the silicon to my wig with the wrong side facing as I found the tape didn't stick to it as well as I had expected.”

Helpful Report

Thank you Wendy for your fab review, we really do appreciate it. Our Customer Service team are always here to help, so if you do have any queries, please do not hesitate to contact us on 01484 844557, and we shall do our very best to assist, All the best, SW Team

“Most helpful staff. Advice freely given. Will definitely use this company again. Rachael.”

Helpful Report

Thank you Rachael for your lovely words and for recommending us, we really do appreciate it. Hope you enjoy the rest of your day, SW Team

“I fight with cancer for more than 1 year now, got through chemo and now immunotherapy. After the chemo my hair grew back but lost it for the second time when I started immuno. I already had a wig with slightly longer hair but since spring/summer is coming was looking for something shorter that would not heat me up. And I found the Ignite wig In Toffe Truffle color. Never I have thought that I would fall in love with this wig. I just love love love it! It has an awesome color, stays very well on the head, is so comfy that I forget about it and you cannot tell that it's a wig. The front lace is so thin and blends is so well with the skin. More than this I can style it on both sides as it is not fixed on one side! I would recommend it any time, not only with 5 stars but with 10!”

Simply Wigs 5 star review on 17th February 2023

Helpful Report

Thank you Anca for taking the time to write your review, we really do appreciate it. it's so lovely to know that you have found the perfect style for you, whilst of course going through treatment. The Ignite is one of Simply Wigs' favourite styles, so we are so delighted to hear that you love it, and would recommend this style to others! We do hope you keep well, and please do let us know if you require any assistance in the future. All the best, SW Team x

“your wigs have been such a relief to me. I have genetically weak hair. It grows different lengths, the longest no more than four inches, its fine and sparse. All my life struggled with it. Now in older age, that constant worry has gone. I feel confident. People treat me more respectfully. Hardly anyone noticed the transition from hats over sparse hair, to glowing abundance! Thank you.”

Helpful Report

Thank you Paula for taking the time to review your experience at Simply Wigs, we are so delighted to hear you have found comfort in ordering wigs :) It really is lovely to know that you no longer worry, and you are feeling more confident with your purchases! All the best, SW Team

Simply Wigs is rated 4.8 based on 13,148 reviews