Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,288 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,288 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 23rd February 2025

615

Anonymous

Anonymous // 01/01/2019

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“Excellent with everything, help on the Phone, orders returns.. just perfect”

Helpful Report

Thank you Vanessa for the excellent review. Our Customers Service team are delighted to hear that they could help you with your order. Enjoy the rest of your day :) SW Team

“Excellent service, been purchasing from Simply wigs for a few years. I will be stay with this company. With regular special offers they are friendly, efficient and orders arrive on time in plain packing.”

Helpful Report

Thank you so much Sue for your lovely review. We are delighted to have you as a regular customer. It's lovely to hear that you have enjoyed the Simply Wigs experience for so long! Enjoy the rest of your day :) SW Team

“An extremely decent company with outstanding products to deal with. Thanks for your excellent service. Valerie”

Helpful Report

Thank you Valerie for the excellent review. We are delighted to hear that you enjoyed the Simply Wigs experience. Have a lovely day. SW Team

“Brilliant service abs delivery”

Helpful Report

Thank you Elizabeth for your brill review. Enjoy the rest of your day :) SW Team

“I have recently started chemotherapy and am very likely to lose my hair, so I wanted to be prepared. The first thing I did was to order the Beatrice Summer Splash turban from Simply Wigs. It was easy to order; it arrived within a few days and it is really lovely 😊 It fits perfectly and feels cool. A very good service. Thank you!”

Helpful Report

Thank you so much Karen for the fabulous review. The Beatrice Summer Splash turban is a Simply Wigs and customer favourite so we're glad that you agree. Hope you enjoy the rest of your day :) SW Team

“Excellent, speedy service, great prices.”

Helpful Report

Thank you Vicki for your review and being one of our excellent customers. It's lovely to hear you enjoyed the Simply Wigs experience. SW Team

“Great customer service and speedy delivery. Packaging shows you care about the customer experience.”

Helpful Report

Thank you for your review. We really do care about our customers and are delighted to hear that you enjoyed the Simply Wigs experience. Enjoy the rest of your day. SW Team

“Very happy with my hairpiece. Would buy again from this company”

Helpful Report

Thank you Patricia for the review. We are delighted to hear that you have found a hairpiece that you love. We look forward to hearing from you again. SW Team

“They did send the wrong one but great customer service and are exchanging it immediately.. great supplier and importantly great products at a good price. They will also colour match snd provide advice. So I am very impressed. Gee”

Helpful Report

Thank you Gee for the review. We are delighted that our Customer Services team could be of assistance to you. It's so lovely to hear that you love our products. Enjoy the rest of your day Gee :) SW Team

“Simply wigs were so efficient with both the order and returns process. Everything beautifully packed and wrapped. Called me to discuss order….excellent”

Helpful Report

“Great experience through the entire process, thank you!”

Helpful Report

Thank you Bella for the great review. Our Customer Service team are delighted to hear that you enjoyed the Simply Wigs experience. SW Team

“Brilliant company to deal with. helpful with any advice needed. Delivery speedy.”

Helpful Report

Thank you so much Yvonne for the brill review. Our Customer Service team are always here to help. Have a lovely day. SW Team

“:)”

Helpful Report

Thank you for the review :)

“Excellent professional but friendlyservice. Very helpful and some excellent products”

Helpful Report

Thank you so much Yvonne for the lovely review. Our Customer Service team strive for excellence and are delighted to hear that you enjoyed the Simply Wigs experience. SW Team

“Really please with the Rachel Welch wig, can use straight out of the box, nothing but complements from sisters one who is a hairdresser. Must be good.”

Helpful Report

Thank you Frances for your wonderful review. We are delighted to hear that you are receiving compliments of the Raquel Welch wig, they are just beautiful. Enjoy the rest of your day :) SW Team

“would be ideal if turban came in 2 sizes”

Helpful Report

Hello JM, thank you for your review. We do have a range of turbans which come in petite and average. If you need any further information, please do give us a call on 01484 844 557.

“Excellent service and fast Delivery .👍👍”

Helpful Report

Thank you Manay for your review. It is very much appreciated. SW Team

“I just had to tell you I received my order the other day and could not be more pleased. I have had issues with thin hair all my life and have spent thousands on so many products. I cannot believe how just plain great your pieces are. I have not had such good quality, natural looking and most importantly light and non headache inducing hair pieces. I am about to order more and will definitely give you props on your feedback section. THANK YOU THANK YOU! (Apologies for the delay in my review being sent through, but Ive already ordered a whole new batch of the bobble pieces so will have more to rave about soon)!”

Helpful Report

Hi Tracey, thank you so much for your lovely review. We are delighted to hear that we could help you to find the perfect piece for you. It's lovely to know that you will be using Simply Wigs again and we will look forward to hearing from you. Thank you again Tracey for the review. Enjoy the rest of your day. SW Team.

“Molto bello 💯”

Helpful Report

Thank you for your review. Have a lovely day. SW Team

“Really glad I found you,great support and the wigs are amazing, thank you Simply Wigs.”

Helpful Report

Thank you for the amazing review. Our Customer Service team are delighted to hear that they could support you during the Simply Wigs experience. Have a lovely day. SW Team

Simply Wigs is rated 4.8 based on 13,288 reviews