Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.82

4.8 Rating 13,148 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

609

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always delivered promptly and great email contact service.”

Helpful Report

Thank you Julie for your kind review, we really appreciate it! All the best, SW Team

“Simply Wigs have the best website for wigs that I have found, particularly in the UK. They pay attention to colour choice with a dedicated area of the site, so you can choose by brand or colour and see what is available in a particular shade. The colour descriptions are very good. Choice of styles is excellent. Communication post sale is good and wigs are well packaged. With all this super quality, you can sometimes find you pay a little more. But I haven't yet bought a wig from them with which I was not delighted”

Helpful Report

Thank you Val for taking the time to write your lovely review, we really do appreciate it. We are so delighted to hear that you are happy with your recent Simply Wigs experience, as the team are always striving for excellence to provide the best service for our customers. We do hope to hear from you again soon, SW Team x

“Very difficult product to use. Please do not waste your money on this. Customer services unhelpful and unsympathetic.”

Helpful Report

Thank you for your feedback. We are sorry to hear that you are unhappy with your recent Simply Wigs experience. If you do wish to discuss this further, please do contact us on 01484 844557. SW Team

“I really like this company- they are a ‘cut above’the other suppliers! Staff understanding and very knowledgeable- prompt responses to questions too.”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience. All the best, SW Team

“Fabulous selection of wigs. Great customer service.”

Helpful Report

Thank you for your fab review, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“Always a pleasure to deal with. Very straight forward and quick to send items ordered.”

Helpful Report

Thank you Jo for your fab review! It's lovely to know that you are happy with your Simply Wigs experience :) Hope to hear from you again soon, SW Team

“I have been a customer for a few years now and can recommend. Staff have been helpful and friendly regarding sizing questions; and one time there was an issue with an order.”

Helpful Report

Thank you for your lovely words, and for recommending us, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience! We hope to hear from you again soon, SW Team

“Excellent review,always been satisfied never any fault”

Helpful Report

Thank you Carole for your excellent review, we really do appreciate it! All the best to you, SW Team

“Everything fits and looks real”

Helpful Report

Thank you Carol for your fab review. We are so delighted to hear that you are happy with your recent purchase! All the best, SW Team

“Made the static worse!!! I ordered an anti static hair brush.”

Helpful Report

Thank you for your review Louise. We're sorry to hear that you are unhappy with your recent purchase. If you wish for us to discuss products which will help with static, please do contact us on 01484 844557. SW Team

“Great customer service and support.”

Helpful Report

Thank you Hilary for your kind words. We are so delighted to hear that you are happy with your Simply Wigs experience. All the best, SW Team

“Very good service and added touch of chocolate perfect .”

Helpful Report

Thank you for your fab review, we really do appreciate it. It's lovely to know that you are happy with your Simply Wigs experience, and enjoyed the chocolate treat! All the best, SW Team

“This is my 3rd Lucca Deluxe. I love them all. Easy to wear. Looks so natural. A real confidence builder. I wish I had bought my wigs years ago. Finally I gave in to the alopecia and I can honestly say it's the best thing I've ever done. Simply wigs has been amazing I've tried lots and returned lots never a problem. Always very helpful.”

Simply Wigs 5 star review on 8th February 2023

Helpful Report

Thank you Roseleen to write such a wonderful review of your experience, and for sharing your purchase with us, you look amazing! We are so delighted to hear that you have been happy with the beautiful Lucca Deluxe wigs, and they have given you a confidence boost :) We hope to hear from you again soon, SW Team

“First time purchase of eyebrows, They are a little fiddly for me as I have arthritis in my hands. But I will continue using. I would prefer the colour to be a tad lighter, even though they are light blonde the still look very dark as I am a natural strawberry blonde. Overall I am happy, and will purchase again, although I am not quite sure as to why P&P was the price it was. I originally thought they were coming from abroad.”

Helpful Report

Thank you Yvonne for taking the time to review your experience with us, we really do appreciate it. It's lovely to know that you are happy with your purchase, and will be ordering again! We do offer the Simply Saver postage at £1.95, which is our cheapest option. If you would like to discuss any questions you have, please do call us on 01484 844557, and we shall do our very best to assist. All the best to you, SW Team

“Pixie wig is very trendy. It looks more expensive and natural than it costs.”

Helpful Report

Thank you Li for your wonderful review, and for sharing your purchase with us, you look amazing! We are so delighted to hear that you love your new style :) All the best, SW Team

“I'm ordering my wigs every year from simply wigs and what makes me coming back is the great costumer service and the help that I get ordering from Oslo. Cristina”

Helpful Report

Thank you Aurelia for your brill review, we really do appreciate it! We are so delighted to hear that you are happy with the Customer Service, as the team really do strive for excellence. All the best, SW Team

“Good prompt service.”

Helpful Report

Thank you Julie for your kind review. It's lovely to know you are happy with the service from Simply Wigs :) All the best to you, SW Team

“Helpful, patient and very friendly service from whoever looks after you.”

Helpful Report

Thank you Elisabeth for your lovely comments, we really do appreciate it. The team are always going above and beyond for their customers, so we are delighted to hear you are happy with your experience. All the best, SW Team

“Everything was covered by the team”

Helpful Report

Thank you Victoria for your fab review! We are so delighted to hear you are happy with your experience with us. All the best, SW Team

“I've just ordered my second wig from Simply Wigs. I immediately got confirmation and all the details about how long it will take etc. I know from my previous experience that I can buy with great confidence from this company. They are very helpful (thank you Becca!) and are happy to give any advice. Having only recently found them I won't be going anywhere else in future. Can highly recommend their products and service.”

Helpful Report

Thank you Vivian for taking the time to write such a kind review, and for recommending us, we really do appreciate it! Becca is always going above and beyond for her customers, so we will be sure to pass on your lovely comments. If we can be of any assistance in the future, please do contact us, we are always here to help :) All the best, SW Team

Simply Wigs is rated 4.8 based on 13,148 reviews