Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,227 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,227 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

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“Amazing and fast turn around from order to delivery, and great returns policy to.”

Helpful Report

Thank you for your fab review! It's so lovely to know that you have enjoyed your Simply Wigs experience :) All the best, SW Team

“Beautiful pieces. Unfortunatley the base was no good for me. Great value for money & best synthetic pieces I’ve ever seen. Highly recommend”

Helpful Report

Thank you Tracy for your kind review and for recommending us, we really do appreciate it! It's lovely to know that you are happy with the quality of the styles that we offer :) All the best to you, SW Team

“Excellent service on a number of occasions. Did not have what I required in stock but contacted me as soon as it was available as they promised. Will definitely infinite to use this company.”

Helpful Report

Thank you Rachel for your excellent review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, and would be happy to visit us again! All the best to you, SW Team

“Always great products but disappointed now that returns are st tge customers exoendive. You would imagine Simply could arrange cheaper returns through their courier service”

Helpful Report

Thank you for your feedback. We are sorry to hear that you are unhappy with the returns expense. If you would like to discuss this further, please do contact us on 01484 844557 and we will do our very best to assist. All the best, SW Team

“Excellent service. I needed to exchange the wig I ordered and Simply Wigs had no hesitation in allowing me to change it. I am very happy. Thank You”

Helpful Report

Thank you Val for your excellent review, we really do appreciate it! It's so lovely to know that you are happy with your Simply Wigs experience! Hope to hear from you again soon, SW Team

“Customer service is excellent thank you especially to Emma jay for all of your help”

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Thank you Wendy for your excellent review! Emma-Jay is delighted to hear that you are happy with your experience with us! All the best, SW Team

“Great company great customer service”

Helpful Report

Thank you Kath for your kind review, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience with us! All the best, SW Team

“Item arrived on time. Nicely and securely packaged”

Helpful Report

Thank you for your fab review, we really do appreciate it! We hope to hear from you again soon, SW Team

“Really nice friendly and helpful team so pleased I found them”

Helpful Report

Thank you Angela for your kind review, we really do appreciate it! We are so delighted to hear that you are happy with your experience with us. All the best, SW Team

“Bought this cap for my daughter who is so happy with the comfort & softness of it after just starting to get used to wearing wigs. She loves it. Thank you for an excellent, value for money product”

Helpful Report

Thank you Liz for your excellent review, we really do appreciate it. We are so delighted to hear that you were able to find a product that suited your daughters' needs! All the best to you both, SW Team x

“I really love it, the colour blends in great”

Helpful Report

Thank you Kenneth for your fab review! We are delighted to hear that you are happy with your purchase :) All the best, SW Team

“Simply Wigs are a well run business who waste no time in processing and refunding orders also always someone at the end of the phone to assist Thanks SW you're the best”

Helpful Report

Thank you Pat for your kind review, we really do appreciate it! It's lovely to know that you have enjoyed your Simply Wigs experience :) All the best, SW Team

“Very pleased with service when items come was damage but emailed them and straight away sorted go new items in a few days very good”

Helpful Report

Thank you Karen for your review, we really do appreciate it. It's lovely to know that the team were quick in response to your query, and they were able to send out your replacement in good time :) All the best to you, SW Team

“A very positive experience with Simply wigs and my item arrived promptly with a complementary Ferrero rocher chocolate in the parcel. Would recommend them without hesitation.”

Helpful Report

Thank you for your wonderful review, and for recommending us, we really do appreciate it! It's lovely to know that you are happy with your purchase, and you enjoyed the chocolate treat :) All the best, SW Team

“Having lost my hair, eyebrows and eyelashes through chemo, I decided to try some false eyebrow so I didn't look quite so alien. I wasn't sure how easy they would be to put on or how they would look. Well I surprised myself how easy they were to put on and they looked really good, quite natural and made ne feel so much better. Would definitely recommend.”

Helpful Report

Thank you Tracey for taking the time to write a review, we really do appreciate it! We are so delighted to hear that you are happy with your purchases, and they seem to be perfect for you :) We do hope to be hearing from you again soon, SW Team

“I have had short hair for years and fancied a change. First wig...brilliant company.. beautiful wig can't wait to buy more...my advice don't go anywhere else x”

Helpful Report

Thank you Julia for your brill review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience! We look forward to be hearing from you again soon, SW Team x

“It was a lovely wig but it did not suit me. The staff were friendly and very helpful. Will use again”

Helpful Report

Thank you Janet for your brill review! We are so happy to hear that you found the team friendly and helpful, we will be sure to pass on your lovely feedback :) All the best to you, SW Team

“I am delighted with my wig, it really suits me. Although I am not thrilled at the prospect of losing my hair, I feel that this will give my confidence a boost at a time when I feel especially vulnerable. I have also ordered shampoo and conditioner, and found your customer service first class.”

Helpful Report

Thank you Shelagh for your kind review. We are so delighted to hear that you are happy with your recent order, and gives you a confidence boost! We do completely understand how difficult it can be going through hair loss, so please do contact us on 01484 844557 if you wish to have a chat. All the best, SW Team

“Nice idea for a bad hair day but colour not as expected”

Helpful Report

Thank you Mandy for your review! We are sorry to hear that the colour was not what you expected. If you do wish to discuss this further, please do contact us on 01484 844557 and we will do our very best to assist :) All the best, SW Team

“Fantastic care”

Helpful Report

Thank you Sharon for your fab review, we really do appreciate it! All the best, SW Team

Simply Wigs is rated 4.8 based on 13,227 reviews