Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,284 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,284 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 23rd February 2025

615

Anonymous

Anonymous // 01/01/2019

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“Prompt service and delivery. Value for money.”

Helpful Report

Thank you for your fab review. We are delighted to hear that you have enjoyed the Simply Wigs experience. SW Team x

“Always very helpful if I’ve had to phone them and most important no hassle returns”

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Thank you Jacqueline for the fab review. We are delighted to hear that you have enjoyed the Simply Wigs experience. All the best, SW Team

“great service,”

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Thank you for the fab review, we really do appreciate it :) SW Team

“The customer service at Simply Wigs is amazing. They are really helpful. I chose the wrong colour for my hairpiece, and they could not have been more helpful in replacing and refunding the item. Would definitely use again”

Helpful Report

Thank you for the fab review. We are delighted to hear that you have enjoyed our Customer Service, we are always here to help. We look forward to be hearing from you again. SW Team x

“I am very grateful over my beautiful wig Turn by Ellen Wille Thanks 😊”

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Thank you for your fab review. We are delighted to hear that you love the Turn, it is a beautiful style. All the best, SW Team :)

“Excellent. Thank you.”

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Thank you for the fab review, it is very much appreciated :) SW Team

“Brilliant service and helpful and friendly staff”

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Thank you for your brill review, we really do appreciate it :) SW Team

“Makes me feel ‘normal’ again. Customer Service second to none. Love this company.”

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Thank you Sheila for your lovely review. We are delighted to hear that you love your purchase, as well as our Customer Service. We are always here to help. SW Team x

“Not for me. Doesn't look like real hair”

Helpful Report

Hello. We're sorry to hear that you are unhappy with your purchase. We do allow our customers to return unsuitable items within 14 days of receiving them. If you require any assistance in the future, then please do not hesitate to contact us on 01484 844557. SW Team

“I always purchase my wigs from simply wigs and they have always been extremely helpful. I wouldn't get them from anywhere else. They are totally reliable.”

Helpful Report

Thank you Ann for your wonderful review, we really do appreciate it. We are delighted to hear that you have enjoyed our Customer Service, we are always here to help. All the best, SW Team

“Although I've bought Rachel Welch wigs before I have never bought from Simply Wigs. The experience was amazing. All done on line with no fuss. Wigs were received very quickly and well packaged. Well done to your team.”

Helpful Report

Thank you June for your kind review. We are delighted to hear that you are happy with your purchase, and have enjoyed the Simply Wigs experience :) All the best, SW Team

“Excellent product & service. No complaints at all. Will definitely use the company again!”

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Thank you Sue for your excellent review. We are delighted to hear that you enjoy the Simply Wigs experience. We look forward to hearing from you again! SW Team

“I love the hairpiece and will continue to use it many thanks Margaret”

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Thank you Margaret for the lovely review. We are delighted to hear that you love your purchase! SW Team

“Thank you for telling me when Items were out of stock so that I could review and rethink what I would like to order within a reasonable time frame. This made all the diffference. You dealt with it quickly and efficiently.”

Helpful Report

Thank you for your kind words, it is very much appreciated. We are delighted to hear that you are happy with our Customer Service, we are always here to help. SW Team :)

“My wig was very good and I will buy some more in future”

Helpful Report

Thank you for your fab review! We look forward to be hearing from you again :) SW Team

“Lovely wig company you can trust. Excellent choices. Easy to use website with all the information you need. Great, efficient service from real people. I wouldn't go anywhere else.”

Helpful Report

Thank you for you excellent review Maureen, we really do appreciate it! We are delighted to hear that you have enjoyed the Simply Wigs experience. We hope to hear from you again soon :) SW Team

“Efficient quick update on order and availability”

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Thank you for your fab review, we really do appreciate it :) SW Team

“Excellent service Fast delivery on items Great team Thank you”

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Thank you Joanna for your excellent review. We are delighted to hear that you have enjoyed the Simply Wigs experience. SW Team

“Love it.. looks so good on Debi”

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Thank you Debi for your lovely review. We are delighted to hear that you love your purchase. SW Team

“I have tried other wig sites in the past but none of them compare to Simply Wigs. The staff are always so helpful and I have full confidence in their experience and knowledge. I will not use any other wig company in the future.”

Helpful Report

Thank you for your wonderful review. Our Customer Service team are delighted to hear that you are enjoying the Simply Wigs experience. We hope to hear from you again soon. SW Team

Simply Wigs is rated 4.8 based on 13,284 reviews