Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,283 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,283 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 23rd February 2025

615

Anonymous

Anonymous // 01/01/2019

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“Such a pleasure to deal with Simply Wigs - not only do they deliver on time but rectify things swiftly when they go awry. The telephone staff are always friendly and helpful and the whole experience is sweetened even more by a chocolate with each order!”

Helpful Report

Thank you Angela for your kind review, it is very much appreciated. We are delighted to hear that you have enjoyed your experience at Simply Wigs. All the best, SW Team x

“Simply wigs are amazing, I would not buy anywhere else. Their customer service is faultless, prices and wigs are beautiful. I have bought many and will continue to do so. Thank you everyone involved.”

Simply Wigs 5 star review on 15th October 2021

Helpful Report

Thank you Sharon for your fab review and sharing your purchase with us, you look amazing! Our Customer Service team are delighted to hear that they could be of assistance, and have enjoyed your Simply Wigs experience. All the best, SW Team

“10 out of 10 for delivery, packaging and the wig itself. So pleased with everything. Thank you.”

Helpful Report

Thank you Josephine for your fab review. We are delighted to hear that you love your purchase and have enjoyed your experience. All the best, SW Team

“I've never ordered a wig online before but I was really pleased with this service. I ordered a topper for my very short hair which is growing out from chemo. It came fairly quick and was nicely packed with a nice poem inside..referring to a cancer patients experience and a single boxed Fererro Roche chockie inside...was really thoughtful and I was quite taken back..in a good way. Unfortunately the topper wasn't right for me, wrong colour and my fault really as my hairs still not long enough but was worth a try. I phoned them up to return and the women on the phone was really nice and understanding, gave me a return number and I sent back with no problems at all. My hair is gonna go through some awkward stages of growth so I will be looking again in future for either a topper or wig and would 100% recommend simply wigs.”

Helpful Report

Thank you Louise for lovely words and recommending us, we really do appreciate it. We are delighted to hear that you have love our Customer Service, and have enjoyed the Simply Wigs experience. We completely understand how difficult it can be shopping online, so if you require any assistance with choosing different styles/colours, we are always here to help. Hope you enjoy the rest of your day, SW Team x

“My new "Go To " wig place. Quick postage bargain products, cheaper than elsewhere. In my case a free wig brush and a little choccy what more is there to ask for. I will be a returning customer for quality products sent quickly with great service. X”

Helpful Report

Thank you for your kind review, we really do appreciate it. We are delighted to hear that you enjoy the Simply Wigs experience (along with the choccy). We do look forward to be hearing from you again :) All the best, SW Team x

“I have had a wonderful experience shopping for wigs with " Simply Wigs. "I am wearing the winner average wig in this photo, colour " Glazed Strawberry " I love it and it feels natural and looks great and gives me confidence having lost my hair, I have Hashimotoes disease, my hair comes and goes. I also have the Winner Wig in " Chocolate Copper " these are both fabulous colours. they are light and airy and comfortable to wear. customer service are very helpful, once I returned a wig that didn't suit me, no problem, money refunded and I bought another. Thank you Simply Wigs, so glad I found you Sue”

Helpful Report

Thank you Sue for your kind words and sharing your fabulous purchase with us, we really do appreciate it. We are delighted to hear that you love the Winner, this is both a beautiful style and customer favourite :) It's lovely to be informed that you are happy with our Customer Service, we are always here to help. All the best Sue, SW Team x

“It was not what I thought at all because I thought it was attached yo the beanie hat shown in the picture. I would have sent it back but cut the label out. Waste of money really”

Helpful Report

Hello Jane. We’re sorry to hear that you are not satisfied with your purchase. We do try to provide as many pictures and information as possible on our website. If you need any further advice, then please do not hesitate to contact us on 01484 844557, we are always here to help. SW Team

“Love my new Wigs, like the style so much, I got another one in a different colour… easy to order and friendly service if ever need to exchange or return”

Simply Wigs 5 star review on 14th October 2021

Helpful Report

Wow Janet, you look amazing! Thank you for sharing your fabulous purchase with us. We are delighted to hear that you have enjoyed your Simply Wigs experience, we are always here to help. All the best, SW Team x

“Wonderful service as always friendly helpful and quick delivery”

Helpful Report

Thank you Alyson for your kind review. Our Customer Service team are delighted to hear that they could be of assistance to you :) Hope you enjoy the rest of your day, SW Team

“Great service-I would be very happy to purchase from them again.”

Helpful Report

Thank you Lynne for your brill review. We are delighted to hear that you are happy with your purchase! We look forward to be hearing from you again :) SW Team x

“Had several wigs in the past from this company. This one is a better fit than the last one as I always find the netting very sharp over forehead. Looks nice.”

Helpful Report

Thank you for your review, it is very much appreciated. If you are having problems with the lace front, then please do contact us on 01484 844557, and we can recommend some suitable products that will help :) All the best, SW Team

“Have found the customer experience excellent, keeping me up to date with any delays and often getting my order earlier than predicted. Found the website easy to use and declaration of exemption with useful information. A*** service - thank you Mrs A H”

Helpful Report

Thank you Mrs A H for your excellent review, we really do appreciate it. We are delighted to hear that you have enjoyed your experience at Simply Wigs, and love our Customer Service! All the best, SW Team x

“Excellent quality hairpieces that are exactly as described ! Love them, I have four now all ready for glamming up on my upcoming cruise holiday!”

Helpful Report

Thank you Jeannie for your excellent review, we really do appreciate it. We are delighted to hear that you love your purchases! Hope you enjoy your cruise :) All the best, SW Team

“Simply Wigs in my experience are reliable, fast delivery, quick to reply to email correspondence, easy to use website. Would recommend.”

Helpful Report

Thank you for your wonderful review and recommending us, we really do appreciate it. We are delighted to hear that you have enjoyed your Simply Wigs experience! All the best, SW Team :)

“I love to buy from Simply Wigs the wigs are beautiful the staff helpful and kind refunds quickly sorted I have brought many wigs from them and wouldn’t buy from any other place I find they are extremely trust worthy excellent service”

Helpful Report

Thank you Elaine for your kind words, we really do appreciate it. We are delighted to hear that you are happy with your purchases. Our Customer Service team do strive for excellence and it's lovely to hear that you agree. All the best, SW Team

“Always helpful in getting the right shade. Good customer service - very friendly and not a robot.”

Helpful Report

Thank you for your fab review. We are delighted to hear that you are happy with our Customer Service, we are always here to help :) SW Team

“I always use Simply Wigs, Why, because you know you have the genuine wig, not some copy that come over as being cheaper, but they are not. Simply Wigs deliver quickly, I always order on line with no problem. If the wig isn’t to my liking, then it’s no trouble to return it. Also you getting the added bonus of a little treat when you open your parcel. Well done Simply Wigs.”

Helpful Report

Thank you Janet for your wonderful review, we really do appreciate it. We are delighted to hear that you find your Simply Wigs experience enjoyable! We hope to be hearing from you again :) All the best, SW Team x

“I was very nervous about purchasing a wig. The staff at simply wigs were amazing. They helped me chose styles and colours and gave me help on my final purchase. I won’t shop any where else and have even recommended them to family. Thanks”

Helpful Report

Thank you Lisa for your kind words and recommending us, we really do appreciate it. We are delighted to hear that you have enjoyed your experience at Simply Wigs. We look forward to hearing from you again. All the best, SW Team

“I have bought from simply wigs for a number of years.The service has always been very good”

Helpful Report

Thank you Valarie for your kind review and lovely custom, we really do appreciate it. Hope you enjoy the rest of your day, SW Team

“Great value for money, good service.”

Helpful Report

Thank you Spencer for your fab review, we really do appreciate it. SW Team

Simply Wigs is rated 4.8 based on 13,283 reviews