Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,242 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,242 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

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“Absolutely amazing service. Delivered on the date stated. Goods are exactly what they are described as. Would definitely recommend.”

Helpful Report

Thank you for your wonderful review and recommending us, we really do appreciate it. We are so delighted to hear that you are happy with your experience! All the best, SW Team

“The service is second to none, nothing is too much trouble and the wigs always come beautifully packed.”

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Thank you Pam for your kind words of your experience with us, we really do appreciate it :) All the best, SW Team

“A lovely natural looking hair attachment. Thank you”

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Thank you for your fab review! We are so delighted to hear that you are happy with your purchase. All the best, SW Team

“Good products. Happy with service, although it does take longer than the alloted to receive the product which can be a bit stress.”

Helpful Report

Thank you for your review, we really do appreciate it. We're sorry to hear that your order took a while to get to you. We do try and advise customers of delivery times as soon as possible. If you do have any queries in the future, please do contact us on 01484 844557 and we will do our very best to help. All the best, SW Team

“Love your products..thank you for the service”

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Thank you Natalia for your wonderful review. We are so delighted to hear that you have loved the Simply Wigs experience! All the best, SW Team

“A very good and quick service thank you.”

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Thank you Jackie for your fab review, we really do appreciate it. All the best, SW Team

“Excellent service, excellent products and very friendly people. I ordered the wrong size of wig ( my fault ) Was able to return it with absolutely no fuss.Was Emailed others the correct size, successful purchase.”

Helpful Report

Thank you for your wonderful review! Our Customer Service team do strive for excellence so we are delighted to hear that you agree! Hope you enjoy the rest of your day, SW Team x

“I'm very satisfied, the quality is by far the best I've found and prices are very competitive. Customer support is also very good.”

Helpful Report

Thank you for your brill review. It's lovely to know you are happy with your Simply Wigs experience. Hope you enjoy the rest of your week, SW Team

“Amazing customer service. So helpful and knowledgeable. Once I had ordered my wig it came next day……perfect!”

Helpful Report

Thank you Sue for your amazing review! We are so delighted to hear that you are happy with the Customer Service, our team are always going above and beyond :) All the best, SW Team

“Purchased Winner elite in Gradient Smoke, am absolutely delighted with it. Lightweight cap, stays in place, moves naturally on a windy day, just readjust with fingers. Gives me confidence to go out and about.”

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Thank you Margaret for your wonderful review. We are so delighted to hear that you love your recent purchase from us! All the best, SW Team x

“Excellent service.”

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Thank you Elizabeth for your excellent review! All the best, SW Team

“Easy purchase and wonderful after care service.”

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Thank you Glenys for your fab review! SW Team

“Absolutley amazing service. Having had chemo i was very upset about losing my hair but buying through simply wigs made the experience so much easier. I shall definitley be ordering more. I habe my eye on another one already.”

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Thank you Joanne for taking the time to write such a lovely review of your experience, we really do appreciate it. We completely understand how difficult it can be going through hair loss, so we are always here to help. We look forward to hearing from you again, SW Team

“Always efficient and always helpful. Quick service too.”

Helpful Report

Thank you for your kind review, we really do appreciate it. We are so delighted to hear that you are happy with your experience. All the best, SW Team

“I have ordered from here before without a problem, this time however not so good, simply wigs did not say my wig would be on back order and take weeks and weeks to come, I wouldn't have ordered if I knew this was the case ...”

Helpful Report

Hello Pauline, thank you for your review. I'm sorry to hear that you didn't enjoy your recent experience with us. I can see that one of the Customer Services team contacted you regarding your order. Please do let us know if we can help in any further way. SW Team

“Im very happy with the service and fast delivery”

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Thank you for your fab review, we really do appreciate it. All the best, SW Team

“Excellent service. The lady on the phone was very helpful in advising me on the best wig for my needs. Once I selected one she checked availability and even ordered it immediately before I had gone to the website to pay for it. I bought Cicely in Golden Nutmeg and it is lovely. Very impressed.”

Helpful Report

Thank you Susan for your excellent review, we really do appreciate it. We are so delighted to hear that you are happy with the Cicely, it is such a beautiful style. Our Customer Service team will be happy to know you enjoyed your experience, they are always going above and beyond for their customers. All the best, SW Team

“I like it.”

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Thank you for your kind review, we really do appreciate it :) Love, SW Team

“The hat is good quality, the material is soft, and the colour is nice.”

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Thank you for your lovely words, we really do appreciate it. We are delighted to hear that you are happy with your purchase! All the best, SW Team

“Everything about this company will make you feel great about yourself Don't be afraid to try different styles of wigs and or enhancers Prices to suit every budget Visit the shop by appointment or try in the comfort of your own home Get ready to be complemented and to never have a bad hair day again”

Helpful Report

(Simply Shop) -

Thank you Claudia for taking the time to write such a wonderful review, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience at Simply Wigs. Hope you enjoy the rest of your week, SW Team

Simply Wigs is rated 4.8 based on 13,242 reviews